IT Helpdesk Analyst
- Hiring Organisation
- Synergize Consulting Limited
- Location
- East Grinstead, West Sussex, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
telephone, email and ticketing systems Diagnosing and resolving hardware, software and Windows-related issues Setting up and configuring PCs, laptops and user accounts Supporting Microsoft 365 and common business applications. Troubleshooting network, connectivity, printing and peripheral issues. Managing and updating support tickets, ensuring issues are documented clearly … common IT problems and have the ability to learn quickly. Previous experience working on a technical helpdesk or service desk. Good working knowledge of Microsoft Windows environments. Experience troubleshooting hardware, software and user issues. Familiarity with Microsoft 365 and common desktop applications. Good communication and customer ...