Resource Planning Analyst
- Hiring Organisation
- CCA Recruitment Group
- Location
- East Grinstead, West Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,500 per annum
Analyst: Proven contact centre workforce planning/management experience Experience with real-time Strong ability to analyse data and forecast call volumes Solid Excel skills (reporting, data analysis, handling multiple data sources) Ability to plan and schedule resources across channels effectively Experience producing and maintaining performance reports ...