Permanent Microsoft Certification Jobs in East Kilbride

1 of 1 Permanent Microsoft Certification Jobs in East Kilbride

Customer Service Center Agent

East Kilbride, Scotland, United Kingdom
Penguin Solutions
may require additional duties and/or assignments as designated by management Qualifications Qualification or experience in ServiceNow CompTIA A+ (fundamentals of IT support) or working towards this qualification. Microsoft Certified: Modern Desktop Administrator Associate would be desirable. Any qualification in Microsoft applications, SharePoint or OneDrive would be desirable. ITIL Foundation v4 is desirable. Any other Microsoft … Strong organisational skills and ability to manage multiple priorities. Strong troubleshooting and problem-solving skills on hardware and software. Good working knowledge of Windows 10/11/Mac, Microsoft 365 and AD though RDirectory. Basic networking knowledge including an understanding of DNS, DHCP, VPN and Wi-Fi. Familiarity with ServiceNow and ITIL processes (Incident, Request, Change). Basic More ❯
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