IT Service Desk Analyst
- Hiring Organisation
- Eden Scott
- Location
- East Kilbride, South Lanarkshire, UK
communication skills and a customer-first mindset. Minimum 12 months experience in a Service Desk or Helpdesk environment. Experience with Windows 10/11, Microsoft 365, Active Directory. Basic networking knowledge (DNS, DHCP, VPN) and familiarity with cloud platforms like Azure AD and Intune. Cybersecurity awareness, including … phishing prevention. Desirable certifications: CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, ITIL Foundation v4. Why This Role? Training & Development: Access to structured learning programs, vendor certifications, and mentorship opportunities to accelerate your career. Global Exposure: Work within a worldwide support network, gaining experience with diverse technologies and international ...