2 of 2 Permanent Wi-Fi Jobs in East Kilbride

Line IT Support to site users Investigate and resolve issues across Windows 10/11 and Windows Server 2016/2019 Support Cisco switching, WiFi and network connectivity (DNS, DHCP, NAT, Group Policy) Maintain and administer Active Directory and Microsoft 365/Office 365 Support backup technologies and infrastructure systems ...

Responsibilities Provide 1st and 2nd line IT support across the business Diagnose, troubleshoot, and resolve technical issues efficiently Support and maintain network infrastructure (switching, WiFi, VOIP, backups) Manage and maintain IT hardware (laptops, desktops, mobile devices) Handle issues with printers, scanners, and copiers within SLA Take ownership of incidents from … supporting Windows 10/11 and Office 365 Strong understanding of IT hardware (laptops, desktops, phones) Experience with printer support and troubleshooting Knowledge of WiFi and IT connectivity concepts Strong problem-solving and communication skills Ability to manage workload and prioritise effectively Desirable NVQ Level 4 (or higher ...