3 of 3 Permanent Customer Engagement Jobs in East London

where youll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. Youll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered all while growing your own skills in a fast-moving and innovative field. What … Design, implement, and configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting ...

expansion to meet the changing needs of our customers. By leading all service teams, we ensure services are delivered in line with agreed customer outcomes, while fostering senior relationships to enhance performance and satisfaction, optimising the benefits of our partnership with Computacenter. We help our customers prepare for future … endeavours and technology trends by sharing best practices, references, and advisory services. Our team defines and owns joint customer service strategies, focusing on improvements, enhancements, and efficiencies in our services. We also act as the focal point for contractual clarification, amendments, and further development of contracts, maintaining ownership ...

design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Be involved customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high and low-level solution designs, technical requirements, and delivery … frameworks Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Deliver robust governance and due diligence throughout the solution ...