9 of 9 Permanent Customer Engagement Jobs in East London

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries — and we … Bracknell Hybrid Working – 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic QuadrantTM for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS Reporting to … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯

leader to join our Commercial team as Head of Subscription Revenue. You will own and accelerate the growth of Liv-Ex's subscription business, optimising revenue streams, retention and customer engagement across the global fine wine market. Reporting to the Chief Commercial Officer, you will work across teams to translate strategic priorities into actionable initiatives that drive measurable … From the new business pipeline through to onboarding, renewals, upsell, cross-sell and retention. Design and implement pricing, subscription packages and licensing models that meet the needs of different customer types, from enterprise clients to smaller businesses. Inspire and manage a high-performing commercial team Partner with Product and Data teams to influence the roadmap and ensure subscription offerings … evolve in line with market needs and customer feedback. Take full ownership of revenue forecasting, performance metrics, and subscription analytics, delivering insights and recommendations to the executive team to drive ARR growth. Partner with Marketing to define and drive subscription growth strategies, ensuring campaigns and programs effectively optimise acquisition, adoption, and long-term customer value. Build scalable operational More ❯

who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate … internal resources, and engage your team Using solution-based selling to understand customer needs and communicate the value proposition Becoming a product expert on Revolut Business, its market positioning, and the solutions it offers, backed by relevant, compelling case studies What you'll need Fluency in English and Russian 1+ years of demonstrable commercial experience, particularly in outbound sales More ❯

who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate … internal resources, and engage your team Using solution-based selling to understand customer needs and communicate the value proposition Becoming a product expert on Revolut Business, its market positioning, and the solutions it offers, backed by relevant, compelling case studies What you'll need Fluency in English and Dutch 1+ years of demonstrable commercial experience, particularly in outbound sales More ❯

who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate … internal resources, and engage your team Using solution-based selling to understand customer needs and communicate the value proposition Becoming a product expert on Revolut Business, its market positioning, and the solutions it offers, backed by relevant, compelling case studies What you'll need Fluency in English and Italian 1+ years of demonstrable commercial experience, particularly in outbound sales More ❯

a highly client-facing role where youll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. Youll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered all while growing your own skills in a fast-moving and innovative field. What you'll do Design, implement, and … configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting, customer reviews, and the resolution of escalations Recommend and deliver automations, remote … image creation processes (task sequences) Experience working with XLAs and measuring end-user sentiment and performance Strong scripting skills (e.g., PowerShell) for automation and customisation Excellent communication, presentation, and customer engagement skills Ability to work independently, manage multiple tasks, and solve problems effectively Strong stakeholder management and project delivery skills Desired skills Knowledge of Microsoft Defender XDR suite More ❯

commitments, and driving service evolution and expansion to meet the changing needs of our customers. By leading all service teams, we ensure services are delivered in line with agreed customer outcomes, while fostering senior relationships to enhance performance and satisfaction, optimising the benefits of our partnership with Computacenter. We help our customers prepare for future endeavours and technology trends … by sharing best practices, references, and advisory services. Our team defines and owns joint customer service strategies, focusing on improvements, enhancements, and efficiencies in our services. We also act as the focal point for contractual clarification, amendments, and further development of contracts, maintaining ownership of commercial aspects from transition and transformation through to in-life invoicing. What youll do … Service Delivery: Work closely with the Delivery Leadership team to manage the delivery of services to ensure they meet or exceed customer expectations. Team Leadership: Lead and motivate a team of service professionals through matrix management, providing guidance and support to achieve high performance. Customer Relationship Management: Build and maintain strong relationships with key customer stakeholders, acting More ❯

a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Be involved customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high and low-level solution designs, technical requirements, and delivery frameworks Engage in strategic customer … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

Professional Services , you'll lead, mentor, and grow a multidisciplinary consulting team - including Solutions Architects, Technical Consultants, Project Managers, and PMO professionals. You'll oversee the successful delivery of customer engagements, ensuring they are profitable, high-quality, and strategically aligned with business goals. This is an excellent opportunity for an experienced leader with a proven track record in managing … or scaling a professional services or ERP consulting team. You'll combine strong commercial acumen with a genuine passion for people development and customer excellence. You'll play a pivotal role in shaping how consulting services are delivered - developing people, refining methodologies, introducing best practices, and ensuring that the consultancy continues to innovate and scale effectively. Essential skills and … leading a professional services or consulting team through growth and change. Strong understanding of business processes and digital transformation challenges across industries. Proven success in driving profitability, utilisation, and customer satisfaction metrics. Excellent stakeholder management and influencing skills at all levels. Strong project and resource management skills, with the ability to manage competing priorities. Commercially savvy, with experience in More ❯