10 of 10 Permanent Customer Service Jobs in East London

company based in central London is currently recruiting a Helpdesk Engineer. In this role, you will be responsible for carrying out a variety of technical and coordination tasks at customer site to meet or exceed customer requirements. The ideal candidate should have excellent communication skills, strong organizational abilities, and proficiency in relevant PC software. Understanding of Japanese culture … skill would be advantageous ELIGIBLE APPLICANTS: (O) Eligible visa: Permanent residence, Spouse, Partner, Working holiday, Graduate, (X) NOT eligible: Student visa, Requiring visa sponsorship WORK TYPE: On-site at Customer Offices VISA SUPPORT: No BENEFITS: Transportation fee up to zone 6 TYPE: full-time WORKING HOURS: 09:00am - 05:00pm (*)7:30am to 3:30pm when another helpdesk engineer … is on Annual Leave SALARY: up to£32k, depending on experience START: Sep 2025 LOCATION: Central London - On-site at Customer Offices Helpdesk Engineer Main Responsibilities: Communication with end users from EMEA region face to face or via telephone, email or collaboration tools at customer site 1st level troubleshooting of technical issue with end users and assist them More ❯

our vast experience in delivering hardware with our portfolio of lifecycle services all underpinned by tooling, people, and processes to keep your people productive and maximise your investments. The Customer Service Design (CSD) team architects all of Computacenters Managed Services Customer opportunities, delivering market-leading service solutions across our core capabilities within Lifecycle, Workplace, and Enterprise. … As part of the Service Architecture team, you will be key in growing Computacenters Managed Services business and driving continual improvement in how we design brilliant services for our customers that enable them to change the world. What youll do Develop creative solutions for managed services tenders in the workplace/device lifecycle/DAAS area that inspire your … customers and colleagues Independently manage solutions within your services and follow prescribed processes to create a coherent solution design Represent Computacenter in customer proposal presentations and contract negotiations, maintaining close contact with them Design solutions independently at the forefront, together with our sales teams, partners, and service units across our company What youll need Extensive experience with IT More ❯

to work in their London office.In this role, you will be responsible for assisting business expansion with UK/European clients, carrying out technical pre-sales tasks, and ensuring customer satisfaction while promoting the company's services.The ideal candidate should have technical expertise in network security, exceptional documentation skills, and the ability to manage customer requirements effectively. TYPE … from Monday to Friday SALARY: up to 48k depending on experience START: ASAP LOCATION: London BENEFITS: Travel fee (up to Zone 6) Pre-sales Specialist Main Responsibilities: Define customer requirements and translate them into technical solutions Create high-level and detailed designs, proposals, and solution architectures Provide technical consultancy and support to their customers during the pre-sales and … post-sales phases Outline project plans, update progress of execution, including recovery plans Conduct revenue and profit analysis Research and identify emerging technology trends relevant to customer needs and business strategy Identify technology trends and create new products Provide strategic input into product roadmaps and innovation initiatives Drive and manage technology evaluation stage Coordinate with suppliers for product cost More ❯

ensuring that day-to-day teaching, learning, and administrative activities are supported by reliable and well-maintained technology, while also contributing to the Centre’s broader digital infrastructure and service delivery.This role is primarily based in centre (Stratford) 5 days a week.ABOUT THE ROLE To provide end-user support for Study Group systems at the location at which the … role is based. The responsibility revolves around the use of a Service Desk system to respond to and assist staff members and students with incidents and service requests The tasks this responsibility encompasses will range from desktop support to account and systems administration. These tasks require not only an in-depth knowledge of IT hardware and software platforms … but excellent communication and customer service skills Maintain accurate documentation of systems, configurations, and issue resolution procedures Supporting students with system access Install, configure, and maintain AV equipment including conferencing systems, displays, and sound systems Ensure seamless functionality of AV infrastructure in classrooms, meeting rooms and shared spaces Act as the first point of contact for AV system More ❯

In this role you will be reporting into the help desk supervisor and will log, respond, plan and organise the full life cycle of all facilities management work, from customer enquiry to job completion. You will deliver excellent customer service, interpret and manage work orders through their internal system ensuring that SLAs and KPIs are met whilst … and log requests, inputting details into an in-house system, provide tracking and regular updates to the status of the request through to work completion status in line with Service Level Agreements (SLAs). Sort and dispatch calls to engineers or sub-contractors based on the correct skill set, geographical location and service delivery arrangements. Manage workload - replanning … urgent jobs and plan and dispatch operative/sub-contract support to address urgent demand. Escalate any complaints as required and support continuous improvement activity to reduce levels of customer complaints. Analysis of job history/running reports to avoid duplication. Raise invoices in line with terms. Ad-hoc administration duties as required. Qualifications or Required Experience: Previous experience More ❯

teams, manage timelines, and ensure a smooth and seamless transition for each client. Youll work closely with our onboarding and implementation specialists, technical analysts, and clients to deliver outstanding service and outcomes. Strong communication and the ability to bridge the gap between clients and internal teams are essential. Your Responsibilities: Collaborate with Onboarding and Implementation Specialists to ensure the … with various deadlines, coordinating task completion to keep workflow on track. Update documentation and suggest process improvements on an ongoing basis About you: 2-3 years of prior technical customer service, preferably in a virtual setting Basic knowledge and understanding of database systems Technically savvy with an ability to grasp technical concepts quickly Excellent and detailed communication skills More ❯

a CT Engineer across London. The metering tasks for the Metering Engineer includes those of a complex technical nature to time, cost and quality targets to satisfy business and customer service requirements and provide technical support to the team. Key Responsibilities – CT Engineer Install, maintain, remove and replace all types of LVCT metering equipment. Commission all types of … with procedures. Undertake complex tests and inspections on installations. Undertake remote testing of metering equipment Investigate high consumption complaints and resolve queries with customers. Investigate dangerous occurrences and resolve customer problems. Work on non-standard and other Distribution Business' equipment. Carry out work on installations. Check and inspect work undertaken by the team for quality and safety standards. Organise More ❯

O ffice Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing European … that you have both Networking and Infrastructure skills Ideally suited to an experienced Network and Infrastructure Engineer with expertise in cutting-edge solutions and support who is an excellent customer facing communicator. This is an opportunity to become a key member of a high-profile IT Team across the UK and Europe. You MUST have excellent Communication skills & Customer … training. Office Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. More ❯

My client is a friendly, well-established company committed to providing an excellent service, great value for money and outstanding customer service. Established in 1999, they have grown year on year by providing a professional, quality service at affordable prices. They currently service around 400 customers across Southern England. Despite their fast growth, they still care … about every customer and every contract. Their sites include schools, offices, medical and leisure facilities. They pride ourselves on their attention to detail and delivery of a thorough, reliable high-quality service. To help drive their continued growth, they are looking to recruit an experienced Business Development Manager. Reporting into the Head of Sales and Marketing, the role-holder … using various research methods to target businesses and key contacts One day at head office in Berkshire, the rest of the week working from home or traveling to potential customer sites. Book a targeted number of qualified appointments per week (focusing on Geographies as specified by Head of Sales and Marketing); Respond to inbound marketing leads, qualifying and booking More ❯

art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide AV Event Support. Carry out all aspects of … the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S … projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/ More ❯