8 of 8 Permanent Customer Service Jobs in East London

a Japanese speaking Helpdesk Engineer to work in their London office. You will be responsible for carrying out a variety of technical and coordination tasks to meet or exceed customer requirements. The ideal candidate will have strong technical troubleshooting abilities, proficiency in PC software and hardware, effective communication skills, and a customer-oriented approach. Understanding of Japanese culture … customers and assist them as their escalation point of contact through email, telephone, remote-access and chat tools Queuing management with IT support ticket system Temporary or long-term customer support at their office, if required Attending the meeting with the customer and develop good relationship with the customer Hands-on PC & mobile phone support and initial … kitting Create detailed report to the customer and KDDI manager/director when required General administration and implementation on Windows server environment Understand and detailed planning and designing for enterprise IT environment IT element configuration including day-to-day service delivery Proof of concept testing and acceptance testing Vendor negotiation and control Development and implementation for new features More ❯

Working for: IT Telecom ITOC Support Engineer - What You'll be Doing Each Day: Manage a variety of IoT/network(Data, Voice, Mobile services) alerts/reports and customer fault calls from internal technical divisions & customers (service portal/ticket system/email/telephone), related and not limited to solutions, network services, data centre, and products. … Update trouble ticket systems and customer documentation with fault history. Contact and co-ordinate 3rd party suppliers, or other company resources, to help achieve trouble resolution. Notify the On Call Support/Line-Manager of issues which require escalation, customer complaints or requirements & new business opportunities. Cover shift staff (day/night) when deemed necessary by the manager. … Visit customer premises with 3rd party vendors as and when required for troubleshooting, project or maintenance contract work. Attend customer meetings regarding issues, projects or maintenance contract works. Create reports concerning customer issues, projects, and maintained services, operation design as and when required. Work on-site at customer premises as an integral part of their team More ❯

are looking for an experienced Mobile Pump Engineer to join our team, covering London, the South East, and surrounding areas. This is a mobile role carrying out the full service and maintenance of pumps , ensuring systems are running safely, reliably, and efficiently. You will be working on a variety of pump systems including sump pumps, booster sets, sewage pumps … and associated equipment . The role involves both planned preventative maintenance and reactive repairs, delivering a high standard of service to our clients. Key Responsibilities: Carrying out servicing, maintenance, and repairs on a range of pumps (including sump pumps and related equipment). Diagnosing and resolving mechanical and electrical faults. Undertaking planned preventative maintenance (PPM) and attending reactive breakdowns. … Ensuring compliance with health & safety standards and company procedures. Maintaining clear and accurate service records. Providing excellent customer service while working independently in the field. Requirements: Proven experience working with pumps (sump pumps, booster sets, sewage pumps, or similar). Strong fault-finding, servicing, and repair skills. Mechanical and electrical knowledge relevant to pump systems. Full UK More ❯

so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯

Electrical experience from a previous role is advantageous (though not essential for this trainee position) Ability to take ownership of daily tasks and complete them within set deadlines Strong customer service skills and a commitment to delivering work to the highest standard Good communication skills, both written and verbal Willingness to train and adapt to new technologies and … via a working visa) Must hold a full, valid UK driving licence with no more than 3 penalty points Must be able to pass a DBS (Disclosure and Barring Service) Physically fit and able to carry out hands-on work Ideally based in East London or South Essex For more information on our Junior Security Engineer role, please contact More ❯

Paxton Installation Engineer | Sidcup, South East London | Starting from £28,000 per annum + benefits Since 2002, our client has been a trusted Managed Service Provider, delivering IT support, solutions, consultation, and installation services across the South East. With over 100 schools, colleges, and businesses relying on them, they pride themselves on providing high-quality, tailored services that support … As a Paxton Installation Engineer, youll play a key role in installing and maintaining Paxton access control systems at client sites. Your work will ensure security, reliability, and excellent customer experiences. Your responsibilities will include: Installing and configuring new Paxton access control systems Setting up hardware and software to client requirements Conducting site surveys and identifying installation needs Troubleshooting … hardware Strong technical skills in IT support, hardware configuration, and software installation Knowledge of conducting site surveys and troubleshooting technical issues Cat6 and Cat6A installation experience Excellent communication and customer service skills The ability to work independently and represent the company professionally on client sites Relevant IT/technical certifications (desirable but not essential) How to Apply If More ❯

Paxton Installation Engineer | Sidcup, South East London | Starting from £28,000 per annum + benefits Since 2002, our client has been a trusted Managed Service Provider, delivering IT support, solutions, consultation, and installation services across the South East. With over 100 schools, colleges, and businesses relying on them, they pride themselves on providing high-quality, tailored services that support … As a Paxton Installation Engineer, youll play a key role in installing and maintaining Paxton access control systems at client sites. Your work will ensure security, reliability, and excellent customer experiences. Your responsibilities will include: Installing and configuring new Paxton access control systems Setting up hardware and software to client requirements Conducting site surveys and identifying installation needs Troubleshooting … hardware Strong technical skills in IT support, hardware configuration, and software installation Knowledge of conducting site surveys and troubleshooting technical issues Cat6 and Cat6A installation experience Excellent communication and customer service skills The ability to work independently and represent the company professionally on client sites Relevant IT/technical certifications (desirable but not essential) How to Apply If More ❯

Paxton Installation Engineer | Sidcup, South East London | Starting from £28,000 per annum + benefits Since 2002, our client has been a trusted Managed Service Provider, delivering IT support, solutions, consultation, and installation services across the South East. With over 100 schools, colleges, and businesses relying on them, they pride themselves on providing high-quality, tailored services that support … a Paxton Installation Engineer, you’ll play a key role in installing and maintaining Paxton access control systems at client sites. Your work will ensure security, reliability, and excellent customer experiences. Your responsibilities will include: Installing and configuring new Paxton access control systems Setting up hardware and software to client requirements Conducting site surveys and identifying installation needs Troubleshooting … hardware Strong technical skills in IT support, hardware configuration, and software installation Knowledge of conducting site surveys and troubleshooting technical issues Cat6 and Cat6A installation experience Excellent communication and customer service skills The ability to work independently and represent the company professionally on client sites Relevant IT/technical certifications (desirable but not essential) How to Apply If More ❯