3 of 3 Permanent ITSM Jobs in East London

clearance or be eligible and willing to undertake. Proven ServiceNow implementation experience, with expertise in at least one of the following modules: SPM, ITSM, GRC, IRM or HRSD. A passion for sharing knowledge, peer reviewing, and setting technical standards. Over 5 years of experience in similar roles within the ServiceNow ...

validation and reconciliation skills Experience supporting BI tools (e.g. Business Objects) Desirable Experience Experience working with ServiceNow data extracts or APIs Exposure to Remedy ITSM datasets ...

Splunk Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflowsAct as a Monitoring & Observability SME within customer delivery teams Support incident … managing observability platforms including Dynatrace, Grafana, and/or Splunk Deep understanding of telemetry signal analysis and performance monitoring Experience integrating observability tools with ITSM platforms and DevOps toolchains Ability to troubleshoot complex infrastructure and application issues using monitoring insights Solid scripting experience (Python, PowerShell) for automation and integration Familiarity ...