4 of 4 Permanent ITSM Jobs in East London

Strong stakeholder engagement across both technical and non-technical audiences Experience managing third-party suppliers and service delivery (SLAs, performance) Good understanding of IT service management principles (ITIL or similar) A proactive, ownership-led mindset someone who improves rather than maintains Comfortable operating in a fast-paced, evolving environment ...

Strong stakeholder engagement across both technical and non-technical audiences Experience managing third-party suppliers and service delivery (SLAs, performance) Good understanding of IT service management principles (ITIL or similar) A proactive, ownership-led mindset — someone who improves rather than maintains Comfortable operating in a fast-paced, evolving environment ...

ISO27001, or equivalent experience, are expected. Desirable Experience working in the not-for-profit sector Experience delivering complex projects or programmes Understanding of IT service management frameworks Benefits 25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme ...

effectiveness and efficiency of ITIL processes Identify, record and manage all service vulnerabilities which impact or may impact the Customer Review existing IT Service Management processes, particularly Problem Management, present recommendations for service improvements and manage the changes associated with the recommendations agreed for implementation What you’ll need … solutions to customers A methodical and structured approach with the ability to manage and prioritize multiple tasks at any one time Working knowledge of ITSM toolsets, Excel spreadsheets and standard productivity tools (e.g., SharePoint and MS Teams) What we offer: Involved in varied projects that make a positive impact ...