2 of 2 Permanent Management Information System Jobs in East London

resolving IT issues efficiently Incident and Request Management: Logging, categorising, and managing incidents and service requests through the service management system Desktop Troubleshooting: Diagnosing and resolving issues related to Microsoft desktop operating systems and user devices User Lifecycle Support: Supporting new starters and leavers with … vendors where required Client Engagement: Maintaining a visible on-site presence and acting as a professional ambassador for the onsite support service Ticket Management: Managing your call queue effectively, prioritising workload, and ensuring SLA adherence Customer Communication: Providing regular updates to users using appropriate communication channels Documentation Quality ...

responsible for improving operational efficiency and supporting the companys key business systems especially Acumatica ERP, HubSpot CRM, and our point-of-sale (POS) system in a retail environment. This position focuses on developing and implementing process improvements across departments while also serving as second-line system support, managing … issues through HubSpots ticketing system. This role works closely with store managers, the operations team, and accounting to troubleshoot and resolve inventory, workflow, and system issues related to Acumatica and our POS. The ideal candidate combines strong technical aptitude, business process understanding, and foundational finance and accounting knowledge ...