1 of 1 Permanent Remote Desktop Jobs in East London

incidents and service requests through the ticketing system* Installing, configuring, and troubleshooting hardware and software, including laptops, printers, mobile devices, and network equipment* Supporting Office 365, Active Directory, and remote access tools* Assisting with onboarding/offboarding, asset management, and MDM setup* Travelling to offices and service sites to provide face-to-face IT support when needed Skills required … the Service Support Engineer: * Hands-on experience with Microsoft Intune, Office 365, and Active Directory* Knowledge of ticketing and asset management systems (e.g. FreshService)* Understanding of basic networking and remote desktop tools* Excellent verbal and written communication skills* Calm, helpful, and approachable-able to support non-technical users* Organised, with strong attention to detail and process-following skills … whether through education, training, or self-learning Understanding Recruitment is acting as an employment agency for this vacancy. IT Support | 1st Line | 2nd Line | Microsoft 365 | Intune | Active Directory | Remote | Field Engineer More ❯