2 of 2 Permanent Sentiment Analysis Jobs in East London

be working on the user experience for employees. You’ll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to join our dynamic cross-functional team. The ideal … design blueprints and guidelines to ensure consistency across services and to achieve BCG’s strategic goals. * Utilize journey mapping, needs and sentiment analysis, quant measurement and other tools, methods, or processes to understand and define end-to-end UX. * Align with the CoE Value Measurement framework to … capture and track service quality, efficiency and advocacy. User Research & Analysis: * Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. * Analyze user feedback and usage data to inform design decisions. * Create meaningful and actionable insights into our employees’ behaviors, needs, expectations, and pain points. More ❯

team. The ideal candidate will have a passion for designing intuitive and engaging user experience for digital products and services. Key Responsibilities User Research & Analysis: * Conduct qualitative and quantitative user research to understand user needs, behaviors, and pain points. * Develop insights that inform and evaluate design recommendations, ensuring they … ll Bring Experience: * Minimum of 7 years of commercial experience in Research & Design preferably in a large, global enterprise. * Proven experience in research and analysis to create actionable insights. * Expertise in user research methodologies, data-informed design, and customer experience strategy. * Practical knowledge of iterative design methods and processes … evaluative research, including surveys, interviews and usability testing using tools such as Dovetail, Maze and UserTesting.com. * Expertise in user journey mapping, needs and sentiment analysis. * Proficiency in design and prototyping tools such as Figma and Adobe Suite. * Strong understanding of user-centered design principles and methodologies. * Strong communication More ❯