14 of 14 Permanent Service Delivery Jobs in East London

Engineering Service Operations Manager - Fire Systems C. £65,000 + Bens - South East London Office + Travel/Allowance or Car! Service Manager with Fire Alarm/Fire Safety experience to work in South East London Office and lead Admin and Engineering team, Health and Safety, etc Role is Managing Fire Alarm Service Engineers and Coordinators Health … and Safety Accreditations Account Management SLS/KPI Management BAFE Audits Residential and Commercial Customers service delivery Leading Maintenance and Service engineer team Requirements for Fire Service Manager (Fire Alarm Systems/Fire Detection) Office is in South East London (so must be commutable daily) Experience of working for a Fire Alarm, Fire Detection, Fire Safety … BAFE or FIA company to know Fire systems maintenance Service Manager, Engineering Manager, Service Delivery Manager, Service Desk Manager experience (Fire Alarm/Fire Detection/Fire Protection/Fire Safety) Benefits - for Fire Service Manager (Fire Alarm Systems/Fire Detection, etc) Salary c. £65000 Car or Car Allowance or Travel allowance Holidays Pension More ❯

Job summary As a Service Design & Introduction Lead at UKHSA, your primary responsibility is to ensure that digital and technology services supporting the agency's critical public health mission are transitioned into live service safely, effectively, and in a way that supports operational readiness and long-term sustainability. You will play a vital role in supporting UKHSA's … the three positions will be expected to Matrix manage their peers' workloads. This involves impacting, prioritising and allocation of work. Line management responsibility will remain with G6 Head of Service Delivery. Main duties of the job Lead the transition of projects and services into operation, working with delivery and enterprise teams, ensuring transition processes follow defined governance and … suppliers, and tools are in place to support operational teams, enabling the smooth handover of new/changed services into the live environment Drive transition activities to meet agreed delivery timelines without compromising the quality or safety of live services that underpin UKHSA's public health operations Make evidence-based recommendations on service rollout approaches, early-life support More ❯

/director when required General administration and implementation on Windows server environment Understand and detailed planning and designing for enterprise IT environment IT element configuration including day-to-day service delivery Proof of concept testing and acceptance testing Vendor negotiation and control Development and implementation for new features and services Establish and cease PC/Server Security systems … Project and service delivery schedule management Maintain secure operations and keep the environment tidy Documented approach for implementation and modification Periodical status report to line manager Cover early shifts as a part of team rota Travel over the world for business purposes as and when required Helpdesk Engineer Ideal Candidate: Wide knowledge and proficiency in PC software like … Microsoft Windows 11/servers, MS Office and Antivirus software’s General knowledge and experience in PC Hardware, Server, mobile phone and SaaS service such as MS365 Proven customer service experience Strong time management/multi tasking & organisational skills Strong work ethic, Reliable time keeping and attendance Accurate, organised and eye for detail Cheerful, outgoing and positive disposition More ❯

+ excellent benefits including 28% pension contributions) We are working with a leading public sector organisation who are looking for a Change & Release Manager to join their Service Change Team. This is a key role where you'll help shape and manage the delivery of new and enhanced business and IT services, ensuring that changes are introduced seamlessly … Contribute to the development of best practice, embedding continual improvement across change and release management. About You You'll be an experienced Change & Release Manager with a passion for service excellence and demonstrable experience in: Leading change and release management in a multi-supplier, outsourced model. Managing service changes and producing associated documentation and evidence. Working in large … scale transition programmes, particularly in service transitions between contracts. Understanding business drivers and the impact of change/release across a complex IT estate. Applying ITIL service management principles, particularly around change and release. Working knowledge of service management tooling (ServiceNow is desirable, but not essential if you're willing to upskill). Skills & Qualifications ITIL v3 More ❯

and ensuring that all transformation projects adhere to a strict change control process. ''Previous applicants need not apply'' Main duties of the job Key Responsibilities:Deliver a client-focused service that promotes excellent customer service and good working relationships.Manage all problems and changes within an ITIL-based framework, including new business planning, Change Advisory Board (CAB), and the … production of management information.Oversee the Configuration Management Database (CMDB) and assess the impact of transformation projects on service delivery.Plan, monitor, and record software license and hardware assets to ensure compliance with vendor contracts.Communicate effectively with a range of internal and external staff, maintaining a professional demeanor and delivering client-focused support in line with Trust values.Lead and motivate a … team, ensuring high standards of service delivery and staff development. About us We're an organisation that is getting better and better and our improvements are driven by a determination to deliver care we're proud of and our patients are happy with. We're no longer in special measures; we've opened two new theatres at our More ❯

Life on the team Youll be a primary member of the Leadership Team for your customer(s) together with the Service Delivery and Sales teams, including Group Managed Services (GMS), Group Professional Services (PS) and Group Technology Sourcing (GTS) as required. Youll be Computacenters leading services presence for all services delivered and associated growth opportunities, managing customer engagement … at a senior level in line with your Account Plan. As the Service Director you will interface with Delivery, GMS, PS, GTS, Sales, etc, to ensure that all Contractual and Professional Services, both in life and new opportunities, are delivered consistently and to the required level of quality, as per the contracted delivery and commercial outcomes. Youll … work with GMS Delivery Leadership to ensure that their teams aligned to the account are appropriately aware of all deliverables and are kept engaged with account progress. What youll do Leadership & Management: Provide leadership and management of the virtual customer team, ensuring Services, Sales, and Delivery are aligned and focused on achieving the right customer outcomes under a More ❯

This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team and ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct … responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management More ❯

considering long-term sustainability in all our decisions. In this new role, you will support GPS in expanding and leveraging a network of international partners. This will enable the delivery of professional services skills and capabilities to meet the needs of our customers in regions and territories outside of our core operating countries of the UK, France, and Germany. … develop the partner network (using due diligence, financial analysis, as well as contracting principles and methodologies). Strong relationship management skills are essential, including procurement, negotiation, relationship management, and service portfolio skills. You will also work collaboratively with colleagues across the organization to create a more joined-up partner ecosystem. What youll do Development of a Professional Services International … in the qualification of international opportunities, advising on the best use of the existing international partner network and/or the need to source potential new partners to provide delivery capabilities. Working collaboratively with Partner Management colleagues across Computacenter you will source the most appropriate skills and experience (CVs/profiles) to meet customer requirements to ensure quality delivery More ❯

cloud, automation, and data Introducing structure and clarity to a complex, creative environment with a wide-ranging tech stack Establishing engineering excellence across CI/CD, architecture, testing, and delivery frameworks Leading transformation across people, processes, and technology in a business where change is constant Researching the introduction of AI for automation This is a chance to build a … up, in an environment with the ambition, scale, and executive support to back it. What You'll Bring You're a proven engineering leader who's transformed teams, led delivery, and built clarity out of complexity. You balance technical depth with product insight and people leadership and you're at your best in high-growth, ambiguous, fast-paced environments. … We're looking for someone who has: A strong software engineering background, with credibility at both technical and strategic levels Demonstrated ability to drive process improvement, build delivery culture, and manage through ambiguity Emotional intelligence, resilience, and the ability to lead across matrixed, culturally diverse teams Led engineering functions of 40+ people, ideally across multiple geographies or business lines More ❯

the critical and non-critical infrastructure within the Data Center facilities. Working closely with the site coordinator, you will be instrumental in the planning, management and implementation of the delivery of FM services to ensure operational performance is maintained, to the highest possible standards. This is a full time role based at our LON1 site in Dagenham. What you … yet responsive approach to incidents and post incident reporting Ability to embrace change and new processes and to be able to implement them within the team Excellent attitude to service delivery and cultivating a client first approach To undergo full security checks to BS7858:2019 What we offer you An agile company culture with short decision-making paths More ❯

BroadSoft and Microsoft teams. Making sure support tickets are updated and resolved within agreed SLAs. Working with third-party vendors where necessary to resolve issues. Assisting the UC & CX Service Delivery Team as needed. Escalating complex issues to senior UCC Specialist or Architects. Providing occasional out-of-hours or on-site support for key UC services. Being part More ❯

followed, and driving continuous improvements across our systems and services. Key Responsibilities Provide advanced technical support for IT infrastructure, applications, and systems. Oversee IT helpdesk operations to ensure efficient service delivery. Design, implement, and maintain IT systems including servers, networks, and cloud solutions. Monitor system performance, proactively identifying and resolving issues. Implement IT best practices, policies, and procedures. Collaborate … and problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (e.g., CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). Why Join Us? A chance to take ownership and shape IT operations in a growing environment. Opportunities to develop More ❯

knowledge would be desirable. Keen and enthusiastic engineers who are able to work solely or as part of a small team. Good fault finding capabilities, use of manufacturers tools (service checkers etc). Experience with small installations would be beneficial, however not a necessity. Call out rota which is currently 1 in 9 weeks You must also hold a … do a great job. You will already have experience gained in a similar role. You will work 40 hours per week but will need to be flexible to ensure service delivery at the highest level. You must be flexible and willing to support the team with other site general planned and reactive tasks including client requirements for the More ❯

key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The Colleges mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim More ❯