2 of 2 DemandTrendPermanent Service Management Jobs in East London

Life on the team As a ServiceNow Solution Architect with a specialism in Strategic Portfolio Management (SPM), you will be responsible for designing and delivering scalable, enterprise-grade solutions that align with customer transformation goals. You will lead architectural governance, provide strategic direction, and ensure the integrity and value of ServiceNow SPM implementations across diverse industries. This role requires … of ServiceNow SPM solutions, ensuring alignment with enterprise architecture and customer strategy. Translate complex business requirements into scalable and sustainable ServiceNow solutions, particularly across Demand, Project, Resource, and Financial Management modules. Provide architectural oversight and governance across multiple workstreams, ensuring adherence to best practices and platform standards. Collaborate with stakeholders including business sponsors, product owners, developers, and delivery teams … Architect, with a strong focus on SPM implementations. An understanding of how SPM integrates and interacts with other components of the platform, especially Enterprise Architecture (EA) and Integrated Risk Management (IRM). Certified ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) preferred though equivalent experience or demonstratable skills are also valued. Deep understanding of the Now Platform and More ❯

In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible for consistently delivering high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures that matter around quality and … a smaller engagement or set of accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. You will engage stakeholders … make sure that Computacenter is responsive to their needs and that they understand the quality and value that we deliver for them. Where you'll fit in: Delivery Leadership Management Lead and manage the delivery of run and change services to deliver what weve promised our customer and our own organisation. Constantly drive us to do better for our More ❯