2 of 2 Permanent 1st/2nd Line Support Jobs in the East Midlands

ServiceNow Platform Support Analyst (1st / 2nd Line)

Hiring Organisation
Precept Recruit
Location
Derby, Derbyshire, United Kingdom
Employment Type
Permanent
digital transformation capabilities. As part of this growth, they are looking to appoint an ServiceNow Platform Support Analyst (1st / 2nd Line) on a permanent basis, to play a key role in designing, developing, and enhancing enterprise-scale ServiceNow solutions. Role … incidents. Knowledge of: Business Rules Client Scripts UI Policies Flow Designer Notifications ACLs Import Sets Transform Maps JavaScript knowledge. Experience working with APIs (REST / SOAP). Strong troubleshooting and analytical skills. Excellent communication skills. Key Competencies Customer Focus Problem Solving Attention to Detail Communication Skills Teamwork and Collaboration ...

1st & 2nd Line IT Support Technician

Hiring Organisation
Private Employer
Location
NN6, Lamport, West Northamptonshire, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
£32000 - £40000/annum
problems. Configure and support user accounts in Active Directory and Microsoft Entra ID (Azure AD) Support networking issues including: TCP / IP DNS DHCP VPN Wi-Fi Install, configure, and maintain desktop and laptop hardware. Support mobile devices and remote users. Assist with … administration and system maintenance. Participate in IT projects, upgrades, and migrations. Create and maintain technical documentation and knowledge base articles. Essential Skills Windows 10 / 11 administration Microsoft 365 administration Active Directory Microsoft Entra ID (Azure AD) Exchange Online Intune (desirable) Jamf (desirable) Basic networking (TCP / ...