4 of 4 Permanent 1st Line Support Jobs in the East Midlands

1st Line Technical Support - Nottingham - £24,000 A fantastic opportunity for someone looking to start or develop their IT career. You'll be the first point of contact on a busy Service Desk, handling calls, emails and tickets while providing excellent customer service. Role Highlights … First-line IT support for password resets, account admin, mailbox requests and basic troubleshooting. Log and manage tickets accurately in the ITSM tool. Escalate issues when needed and keep users updated throughout. Follow ITIL-aligned processes and SLAs. What We Need: Strong communication skills and confidence ...

Service Desk/1st Line Technical Support - Nottingham - £24,000 A fantastic opportunity for someone looking to start or develop their IT career. You'll be the first point of contact on a busy Service Desk, handling calls, emails and tickets while providing excellent customer … service. Role Highlights: First-line IT support for password resets, account admin, mailbox requests and basic troubleshooting. Log and manage tickets accurately in the ITSM tool. Escalate issues when needed and keep users updated throughout. Follow ITIL-aligned processes and SLAs. What We Need: Strong communication ...

friendly face of IT! Are you passionate about technology and enjoy helping people? Eminox is looking for an enthusiastic and customer-focused IT Support Technician/IT Support Engineer to join our growing IT team. Supporting over 300 employees across multi-site global locations , youll play … emissions from heavy-duty vehicles and equipment. We supply original equipment to meet the latest emissions standards, produce complete retrofit emissions systems to support air quality products. What youll be doing Providing first-class IT support to staff across the business Managing and resolving service desk ...

friendly face of IT! Are you passionate about technology and enjoy helping people? Eminox is looking for an enthusiastic and customer-focused IT Support Technician/IT Support Engineer to join our growing IT team. Supporting over 300 employees across multi-site global locations , youll play ...