2nd Line Support Engineer - IT Service Desk
- Hiring Organisation
- Topps Tiles
- Location
- Leicester, Leicestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 per annum
which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. The 2nd Line Support Engineer provides advanced technical support for incidents, service requests, hardware, and build activities escalated from … resolve complex issues that cannot be handled at 1st Line. Ensures timely resolution, quality builds, and reliable hardware deployment across the organisation. The 2nd line support engineer works closely with resolver teams, contributes to knowledge sharing, and supports the stability and improvement of IT services. ...