West Bridgford, Nottinghamshire, United Kingdom Hybrid / WFH Options
First Advantage
Customer service excellence Work cross functionally with internal and external partners to achieve client objectives. Escalate operational and technical issues to internal support team. This may relate to operations, billing and technology. Stay focused on issue resolution until fully resolved. Assist in providing alternative solutions to product concerns. Quarterly review and reporting on client activity Lead client engagement calls and More ❯
all customer agreements — including onboarding, renewals, variations, and terminations, Maintain and manage the internal contracts repository/database, ensuring accuracy, compliance, and accessibility. Work closely with Finance to align billing, delivery milestones, and payment terms with contractual obligations. Drive continuous improvement in contract templates, processes, and governance frameworks to enhance efficiency and minimise revenue leakage. Oversee all contract change requests. More ❯
all customer agreements — including onboarding, renewals, variations, and terminations, Maintain and manage the internal contracts repository/database, ensuring accuracy, compliance, and accessibility. Work closely with Finance to align billing, delivery milestones, and payment terms with contractual obligations. Drive continuous improvement in contract templates, processes, and governance frameworks to enhance efficiency and minimise revenue leakage. Oversee all contract change requests. More ❯
