Senior IT Support Engineer (3rd line)
- Hiring Organisation
- ACS Staffing Solutions
- Location
- Northampton, Northamptonshire, UK
- Employment Type
- Full-time
join our client's growing IT team. The successful candidate will be responsible for resolving complex technical issues, maintaining and improving IT infrastructure, supporting business-critical systems, and leading IT projects from initial planning through to successful implementation and handover. This role requires strong troubleshooting skills across desktop, server … opportunities to improve availability, reliability, and security. Maintain accurate technical documentation, knowledge base articles, network diagrams, and operational procedures. Support backup, disaster recovery, and business continuity solutions. Liaise with third-party vendors and managed service providers where required. Ensure compliance with IT security policies, industry best practices ...