8 of 8 Permanent Case Management Jobs in the East Midlands

improving systems and supporting colleagues in a modern law firm environment? My client, a leading law firm with a strong commitment to innovation and inclusiveness, is seeking a Legal Case Management Systems Champion for their Nottingham Office. This role is hybrid. As the Legal Case Management Systems Champion, you will be the driving force behind enhancements … to the firm’s case management system. This is an opportunity to shape the way legal operations run from end to end, supporting upgrades, leading on user training, and helping your colleagues get the absolute best out of the technology that powers their work. Key Responsibilities Identify and implement improvements to the legal case management system. … preparing process documentation and user-friendly guidance. Manage access permissions for sensitive matters, upholding the highest standards of privacy and security. Applicants MUST HAVE Hands-on experience with legal case management systems, or a Legal PA with standout systems skills and tech confidence . You will be detail-focused, analytical, and able to spot opportunities for data quality More ❯

team, developing an exciting new application that will drive digital transformation within a professional services business.As a Power Platform Developer, you will support the delivery of an internal business case management solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will contribute to system reporting and More ❯

developing an exciting new application that will drive digital transformation within a professional services business. As a Power Platform Developer, you will support the delivery of an internal business case management solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will contribute to system reporting and More ❯

required this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity More ❯

required this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity More ❯

contributing to the creation, editing, and maintenance of technical documentation in line with aerospace and defence standards. What You Bring to the Table You should have experience with Salesforce case management and be familiar with SGML editing tools and technical illustration software. Strong organisational and communication skills are essential. Salesforce experience SGML tools Previous experience with Technical Author More ❯

apps using Power Apps (Canvas & Model-Driven), SharePoint, and Azure. Customise and integrate Dynamics365 Automate processes with Power Automate. Use Azure Integration Services (Logic Apps, Functions, Service Bus, API Management). Apply ALM best practices and Agile methodologies. Collaborate with stakeholders and support end-users. Skills & Experience Strong Power Platform experience (Power Apps, Automate, BI). Hands-on with … Dynamics 365. Familiar with Dataverse, SharePoint, Microsoft 365. Skilled in Azure Integration Services and REST APIs. Exposure to CoPilot Studio, AI Builder, and Legal Case Management. Knowledge of ALM, custom connectors, and Power Platform CoE. Desirable Microsoft certifications (Power Platform/Azure). Experience with Power BI and Agile tools (e.g., Azure DevOps). Carbon60, Lorien & SRG - The Impellam More ❯

Key Responsibilities Salesforce Administration – Technical Publications Manage and monitor the Salesforce inbox for the joint Tech Pubs organization. Screen customer inquiries by validating accounts, domains, and emails. Update Salesforce case records with accurate details. Assign cases to the correct queue or individual. Perform revision checks for customers when manuals are not yet available in the system. Coordinate with system … party MROs with system sign-ups and migrations. Salesforce Administration – Technical Support Manage the Salesforce inbox for the joint Technical Support organization. Validate and screen customer inquiries. Update Salesforce case details. Route cases to the appropriate team or individual. CSDB Migration Support the migration of technical publication documents from one CSDB to another and support impacted organisations. Technical Publications … FrameMaker required). Develop and modify technical illustrations using IsoDraw. Support documentation updates for platforms To be considered for this opportunity UK Citizenship required Experience with Salesforce administration and case management. Strong attention to detail and organizational skills. Proficiency in SGML editing tools such as PTC Arbortext and Adobe FrameMaker. Experience with IsoDraw for technical illustrations. Knowledge of CSDB More ❯