1 to 25 of 40 Permanent Change Management Jobs in the East Midlands

similar ER/HR role from within a fast paced and dynamic environment Experience of handling ER cases including disciplinary and grievance, appeals, absence management and redundancy Up to date knowledge of employment legislation including GDPR Resilient, flexible, assertive, and confident in approach Ability to work under pressure and … to deadlines Excellent stakeholder, people and change management skills Good analytical and systems skills Problem solving ability in a fast-paced business Benefits Discounted gym membership, free access to weekly classes and access to our Gyms App for workouts, nutrition tracking and lifestyle advice Cycle to Work Scheme more »

our wider partners. This is an exciting opportunity to become part of the digital transformation at Boots, playing a central role in delivering digital change across our Boots UK commerce platforms. About the role You will report into the Release Centre of Practice (CoP) Manager as a member of … the Release Management team within the ECC. The ECC delivers digital software for Boots which enables our website for both our online retail and pharmacy, our digital marketing and much more. We have a core team and multiple partner teams at various locations globally, covering demand planning, software design … development, testing and release. In this role you will form part of a Release Management team managing and delivering integrated Boots UK Digital and Retail releases onto our IT platforms. Key responsibilities include:- Building, maintenance and management of integrated Release Schedules and Release Notes through close collaboration with more »

that facilitate enhanced and continually improving support practices. You will also lead in managing availability and capacity planning with strong inputs into problem and change management processes. We’re looking for someone with proven and demonstrable experience in core areas of Microsoft OS, application and Office 365 management … least three years of operational experience of system administration or IT services support in a multi-site organisation. You’ll have experience in the management and implementation of OS patching and data backup, and strong understanding of cloud-based systems and IaaS technologies. An excellent communicator who can prioritise … Demonstrable ability to actively monitor and fault find within a domain environment. Good knowledge of IT security principles (including firewall configuration, VPNs, and DNS management), Networking, TCPIP, Firewalls, Routing, Switch Management and Virtual LANs. Knowledge of the configuration, setup and management of network devices, including routers, switchers more »

Managed IT support, Cybersecurity, and Communications. Our dedicated team of highly skilled IT specialists possesses extensive knowledge in technologies such as User/Endpoint Management, Server/Network Infrastructure, Virtualisation, Cloud, Hyper-convergence, Active Directory, Cybersecurity, Connectivity, Telephony, Backup Maintenance & Disaster Recovery, and Line of Business applications, among others. … on help at customer sites, typically 1-2 times a week. Excellent customer-facing skills are essential. Responsibilities - What Will You Be Doing? Operational Management Provide support across the whole line of business to both external and internal customers. Act as an escalation point for advanced or difficult help … Reinforce SLAs to manage end-user expectations. Provide suggestions for continual service improvement. Evaluate documented resolutions and analyze trends to prevent recurring issues. Alert management to emerging trends in incidents. Deploy pre-packaged software as needed using automated deployment tools. Assist in software releases and rollouts according to change more »

data quality strategies that directly impact the quality of care delivered to our patients. You'll be empowered to unleash your creativity and drive change, collaborating with cross-functional teams to implement cutting-edge solutions. This isn't just about ensuring data accuracy – it's about revolutionizing the way … with data owners, data users, and data custodians to identify and resolve quality issues at source. Creation and implementation of a data quality issue management process. Working with IT and Information Governance on issues including data leakage and retention. Regular engagement across the business with Information Asset Owners to … to the Board. To be a successful Data Quality Manager you’ll need: experience in a relevant data quality or business intelligence role. and Change management experience. Office suite, particularly focusing on Excel. T-SQL. experience of workload planning and delivery of key targets within a service environment. more »

Subcontractors are appropriately replied to 4. Monitor Subcontractor's performance 5. Review and validate the progress payment submitted by Subcontractors 6. Provide to project management team support in the identification of any variations and or claims with implications on project program and forecasts, if any (i.e. delays/costs … back charges, liquidated damages and close out of the Subcontracts are performed/processed in accordance with the relevant procedure 9. Participate actively in change management and forecast analysis 10. Ensure the issuance of Completion Certificates 11. Ensure the regular updates of the Subcontracts Forecasts analysis 12. Manage more »

QM and IA Intelligence Analyst to join our Systems and Intelligence team. This role will play a pivotal part in delivering cultural and transformational change, focusing on performance management, business intelligence insights, and continuous service improvement. Key Responsibilities As a Junior QM and IA Intelligence Analyst, you will … Interaction Analytics and Quality Central. Produce daily/weekly/monthly quality and linguistic analytics reports, standardising and automating them for efficiency. Assist with change management, system utilisation, and training. Experience and Skills The ideal candidate will have: Good problem-solving and analytical skills, with a working knowledge … communication skills, with the ability to tell compelling stories through data. Self-motivation and a "right first time" attitude towards work. Knowledge of Quality Management systems (preferably NICE CXOne). A relevant degree in Computer Science or similar field (preferred). Experience in change management models and more »

and IA Intelligence Analyst to join our 111 Systems Development team. Reporting to the 111 Systems Development Manager, this role will focus on performance management, business intelligence insights, and continuous service improvement with a primary focus on quality management and interaction analytics. If you have a knack for … expert knowledge on quality analytics and voice interaction analytics. Oversee the usage of NICE CXOne Interaction Analytics and NICE Quality Central, including system optimisation, change management, and training. Lead and motivate junior analysts to deliver best-in-class service, focusing on process improvement and new thinking. Identify improvements … in SQL, Power BI, VBA, MS Excel, and data visualization techniques. Strong background in turning data into actionable insights. Knowledge and experience with Quality Management systems (preferably NICE CXOne). Excellent communication skills with a flair for storytelling and the ability to engage stakeholders. Advanced PC and MS Office more »

in driving and supporting optimised workforce and telephony reporting. Your insights will contribute to our goal of delivering consistently high-quality patient care, performance management, business intelligence insights, and continuous service improvement. Key Responsibilities Act as a champion for high-quality patient care and interactions across all NICE systems. … creation of optimised Workforce and Telephony reports aligned with operational metrics and KPIs. Influence senior stakeholders with expert knowledge on quality Telephony and Workforce Management (WFM) best practices. Lead the day-to-day utilisation of the NICE CXOne and NICE IEX WFM systems, including optimisation, change management … visualization. Strong ability to turn data into actionable insights. Excellent communication skills with a flair for storytelling. Knowledge and experience with NICE IEX Workforce Management and NICE CXOne Telephony systems. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role. Experience in more »

Experience working in a digital environment (social media, web chat, email) alongside inbound/outbound calls. Advanced PC and MS Office skills. Experience with change management. Capabilities Excellent analytical ability and proven experience in identifying performance trends. Ability to implement planning industry best practices and reference new developments. A more »

advisor to build relationships with IT leaders and business teams. Define project scope, deliverables, timelines, and resource requirements, and collaborate with project and programme management for successful execution. Operate within programme governance structure, delivering quality technical and project governance artefacts. Collaborate with external vendors and partners, manage relationships, evaluate … proposals, and oversee vendor performance. Develop and implement change management strategies, ensure smooth transition and user acceptance of new technologies and processes. Manage change activity into production service efficiently, ensuring data integrity and security in integrations. Troubleshoot incidents and provide resolutions for IT changes, proactively seeking improvements … be a seasoned leader with strong FMCG/CPG experience and exceptional software engineering skills. Your track record includes successful delivery of major IT-change projects. You'll excel in stakeholder engagement, adapting to diverse audiences and offering coherent, constructive, and persuasive guidance. Colleagues will value your opinions, and more »

for a skilled IT Incident Manager for a Hybrid position based from our operation in Hinckley . This role would focus on the effective management and resolution of major incidents, minimizing the impact on business operations, oversee the change management process, and handle problem management within … Responsible for coordinating and managing all aspects of major incidents, from identification and diagnosis through to resolution and post-incident review. Facilitate and oversee change management processes, ensuring that all changes are assessed, approved, implemented, and reviewed in a controlled manner. Additionally, the role involves identifying, logging, and … happening, and minimising the impact of incidents that cannot be prevented. Collaborate closely with various IT teams and stakeholders to ensure that IT service management processes are aligned with business needs and industry best practices. Provide expert advice and guidance on all aspects of incident, change, and problem more »

all aspects of the installation works of sortation/material handling systems, including Health & Safety, Quality and Progress. You will be responsible for the management of sub-contractors, planning of equipment deliveries in line with project schedule, ensuring installation is on schedule and that quality standards are met. This … ensure theyare delivered on time and within budget. Participate in kick off meetings orjob close out meetings and daily activity briefings. Day-to-day management of the mechanical installation while keeping the Project Manager and team up to date Maintain an effective professional relationship with site and project personnel … serving as BEUMER’s on site representative for Customer and other subcontractors Follow claims and change management processes and report all changes/deviations to change management Ensure the BEUMER Group processes within the project are followed Assign tasks to workers and specify method of coordinating more »

ability to travel countywide or further afield at short notice. Main duties of the job 1. To lead the delivery and day to day management of the relevant aspects of the Digital Health Team's function, including software development (Dev Ops), EPR development and administration, related projects and training … relevant members of staff on relevant Informatics related issues, understanding the relationship to their programmes of work 5. To provide significant support in leading change processes across the delivery of Digital Systems services, maintaining up to date skills and knowledge to support new ways of working. 6. To manage … direct, supervise and motivate within areas of responsibility within the Digital Systems Team to deliver an effective and efficient service 8. To provide line management across the Team ensuring all team members receive regular high quality supervision and appraisals 9. To support the Head of Digital in the management more »

Service Delivery policies and processes based on the IT Infrastructure Library (ITIL) framework. The post holder will be responsible for the leadership and effective management of the ICT Service Desk teams, contributing to provision of 24x7x365 ICT support for the Group. Please be aware the vacancy may be closed … in support of day-to-day operations and project-based activity. Expected to provide and explain detailed service deliverables regarding all levels of service management related to the ICT support service. Responsible for both the ICT Services Catalogue and Configuration Management Database (CMDB)/Service Desk tool. The … to building robust processes and procedures adopting disciplines that will add value to the business, these should as a minimum include Incident, Problem and Change Management. Responsible for developing the Service Desk team professionally through being a role model: guidance, coaching and associated performance management to maximise performance more »

be split betw een BAU and Project work, where you will have the opportunity to work with other areas of the business and drive change and improvement where needed. You will have the opportunity to develop your skills, experience and be exposed to Gambling and Bingo specific technologies and … other applications. Maintain and upgrade the IT infrastructure across the IT estate. (Servers, Storage and End User Devices) Work on projects to drive forward change at Buzz’s technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. … to be reached. You should be someone who notices reoccurring/new problems and proactively looks to eliminate the root cause following the agreed change management process. Willing to continually develop your skills and experience whilst being ready to learn new technologies specific to the Bingo and Gambling more »

network. Plan, prioritize, manage local business support work. Plans and operates functional, integration and regression tests in collaboration with the global support organization. Initiates change requests based on local or country requirements. Suggests improvements to global PLM2020 processes. Business management engagement Running Key user meetings and making sure … the KU-network network is working Support CR global process (suggestion to coordinate KU-network meetings with CR creation meetings) Site management meeting/reporting for update on status, projects and KPIs Roll out management for new releases in the system Change management for releases in … the system methodology for change management adapted for each release content Main contact person for local IT support organization in general and strategic issues and questions. Plan and ensure that the local user documentation, training materials and work instructions are maintained and improved. Drives and ensures effective communication more »

Configuration Engineer, you are expected to: Drive a pro-active approach to C&DM into IPT’s Support the Head of Configuration and Data Management in encouraging new ideas and innovative solutions into the IPT and the Line of Business. (LoB) As an individual, you are expected: To resolve … driving through solutions To build and manage Customer and Supplier relationships To develop and promote knowledge and use of PLM Key Responsibility Areas Configuration Management Planning including generation and review of CM Plan Configuration Identification Change Control – Must have had experience in operating Change Control Boards including … with our engineering delivery teams to ensure the Project dataset is maintained and configuration controlled Skills, Qualifications & Knowledge Required A good understanding of Configuration Management in accordance with DEF STAN 05-57. Excellent practical understanding of the five key elements of Configuration Management: Planning, Identification, Change more »

our investment thesis and value creation plans. Process Development: Develop scalable playbooks and processes tailored to the size and location of each acquisition. Project Management: Create and execute detailed integration plans, overseeing every step of the integration process. Due Diligence: Participate in the later stages of due diligence to … ensure seamless transitions. Cross-functional Collaboration: Work closely with Sales, Service, Marketing, and Strategy teams to gather and deliver essential data and information. Change Management: Assist leaders of acquired businesses in adopting our Sales, Service, and Marketing models. Systems Integration: Oversee the integration of various systems to ensure … as needed to facilitate integration activities. What We’re Looking For: Proven experience in mergers and acquisitions, with a focus on integration. Strong project management skills and a delivery-focused mindset. Ability to collaborate effectively with cross-functional teams. Excellent communication and interpersonal skills. Willingness to travel internationally. If more »

to 4.45pm (36 hours per week) Location: Radar Road, Leicester Hybrid: 2 days per week on site As a Senior MI Analyst within the Management Information Team, collaborating with Senior Management, your role involves creating and enhancing new reporting and analysis using various systems, primarily Power BI. Additionally … with expertise and knowledge of reporting systems advising of best practices and optimum set up of data structures. Create, analyse and then provide accurate management information/reporting and forecasting as required by the department/business on a daily/weekly/monthly and adhoc basis within the … timescales agreed. Interpret and communicate factual and accurate findings, along with your recommendations for improvement to the management team. Pitch the tone of your audience and have the ability to communicate complex/technical information in layman's terms. Take initiative to seek new methods and present solutions to more »

of the project Quickly gain confidence of the business and colleagues through good communication and influencing skills acting as an advocate for the Project Management team Support and promote a culture which is genuinely inclusive and respectful Foster collaboration through clear and inclusive communication Lead projects with integrity act … proactively & decisively when taking the lead on tough Qualifications Logistics experience would be an advantage but not essential. Degree or relevant solid project management experience Business and/or computing related apprenticeship/degree Proven experience in project, people management, project planning, requirements management, change management, supplier management, risk & issue management Proven experience in sponsor and stakeholder management Ability to 'think out the box' and when under pressure Experience in reviewing strategy, understanding, and applying to project based work Excellent communicator Knowledge of IT applications Experience in the successful implementation of complex more »

based near Reading and Northampton the team are revolutionising wired connectivity, with a focus on greater speed and efficiency. This is a technical Project Management role that requires working closely with Tier-1 customers, internal and external stakeholders, Embedded Software and Applications Software Engineers, whilst liaising with the Hardware … deliverables are met. The successful Software Project Manager will be responsible for managing multiple projects from initial specification to delivery including all risk and change management, whilst getting the opportunity to improve processes and implement new ideas. For this Software Project Manager we are looking for someone with … Extensive commercial Project Management experience Proven success in hitting milestones A background and understanding within embedded software (baremetal, RTOS, embedded systems) You will ideally have some experience within the Semiconductor industry What Next? If you’re a Firmware Engineer looking for an exciting new challenge within a great company more »

and consultancies. Knowledge of solutions development, maintenance, service delivery, and project delivery. Expertise in at least one technology area with broad IT knowledge. Strong change management skills. Excellent interpersonal and communication skills. Proficiency in MS Office and MS SharePoint. Your Desirable Criteria: TOGAF or Zachman certification. Experience in more »

Change & Release Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our customers are at the heart of what we do, and our Support Services team … ensuring our global customer base receive a speedy and professional response to technical issues and incidents. We have a brand new position for a Change & Release Manager to take accountability of full lifecycle engagement. You will support the business and our customers, ensuring all change activity is delivered … implemented and followed. You will work collaboratively with Incident, Problem, Service Delivery Managers, Software Engineers and Project Managers to deliver and maintain a robust Change and Release management function; coordinate changes, configurations and release functions across our full product portfolio. What you will be doing: Take accountability for more »

our clients' views and values at every opportunity, whilst developing and growing an inclusive, supportive and encouraging company culture. Additional responsibilities could include: - Project Management - Social Media Campaigns, Recruitment, Annual Plans, Change Management & Development - Build trustworthy and effective relationships with internal departments, including senior management, stakeholders … changes and development where possible - Providing support and guidance to stakeholders, and project managers - Creating engaging reports and PowerPoints to share with the senior management team, to share in senior meetings to implement change - Ensure that all internal company policies, procedures and brands are followed, and challenging these … the employee's experience at the heart of everything you do. A commercial and strategic mindset is essential, as is having experience working on change management projects. Additional skills and experiences required are listed below: - Creating new and engaging content - ensuring that the correct communications channel are used more »