Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
efficiency in respective end to end processes Staying updated on best practice and driving service improvements across the asset management function Supporting the onboarding of new customers/assets alongside transition Provide support for audits and inventory management, ensuring accurate and up-to-date records You will ideally more »
We have a current opportunity for a Client Liaison Officer on a permanent basis. The position will be based in Northampton. For further information about this position please apply. Do you thrive on building strong relationships and delivering exceptional service? If so, become you can become part of a … dynamic Client Services team. This company, we values passion, innovation, and integrity, and are dedicated to creating a supportive and positive environment for our staff, clients, and community. As a Client Liaison Officer, you'll play a crucial role in ensuring clients receive a top-notch service. You … ll be the friendly and professional point of contact for a diverse customer base, helping to resolve queries and support internal client managers. This is an excellent opportunity for someone who loves to interact with people, solve problems, and contribute to continuous improvement. What You'll Be Doing: Clientmore »
Expert £35-£45k Plus OTE 60k Hybrid role 3days in 2 days out Location: Northampton, Manchester, London or Chippenham Skills: Cloud, software, retention, onboarding, Microsoft, Azure M365, Sales, Customer success, Account manager. Are you ready to play a pivotal role in our Software Sales Team, embedded within our … the Microsoft portfolio Your mission will be to streamline and consolidate our Marketplace portfolio management across multiple business units. You'll lead the onboarding of all new customers, striving for a 100% retention rate, and provide critical support, advice, and guidance to both new and existing customers. We … issues, credits, manual orders, and invoicing. Monitor and support all incoming communication from customers around support and licence/product queries. Manage the onboarding process for monthly billing until such time as customer engagements pass to the Customer Success Manager Proactively manage and secure software renewals working to more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
STAFFORD-SHARP ASSOCIATES LTD
Expert £35-£45k Plus OTE 60k Hybrid role 3days in 2 days out Location: Northampton, Manchester, London or Chippenham Skills: Cloud, software, retention, onboarding, Microsoft, Azure M365, Sales, Customer success, Account manager. Are you ready to play a pivotal role in our Software Sales Team, embedded within our … the Microsoft portfolio Your mission will be to streamline and consolidate our Marketplace portfolio management across multiple business units. You'll lead the onboarding of all new customers, striving for a 100% retention rate, and provide critical support, advice, and guidance to both new and existing customers. We … issues, credits, manual orders, and invoicing. Monitor and support all incoming communication from customers around support and licence/product queries. Manage the onboarding process for monthly billing until such time as customer engagements pass to the Customer Success Manager Proactively manage and secure software renewals working to more »
Northampton, England, United Kingdom Hybrid / WFH Options
Kajima Community
join our expanding team in what is an exciting time for Kajima Community as we launch our new platform and continue to grow our client base. Working as part of our existing client service team, you will be responsible for managing all customer facing aspects of our software … you are both reactive to customer requests and proactive to ensuring all objectives are matched, both of which will be measured by KPIs and client feedback data. Your primary responsibilities will include: • On-board new clients through the setup of new booking systems and websites, including liaising with the … client to obtain photographs of their facilities for hire and uploading these to their new website. • Develop in-depth understanding of all software platforms and do thorough data analysis to resolve customer queries and support them. • Provide 1st line support for inbound client queries via email and telephone. more »