1 to 2 of 2 Permanent Configuration Management Jobs in the East Midlands with Remote Work Options

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of … in and improve the application life-cycle. Write code for cloud infrastructure in reusable, composable blocks. Support services before they go live (e.g., project management, system design consulting). Solve problems to prevent recurrence by automating responses. Measure and improve performance and operational characteristics. Implement and automate disaster recovery … practices. Apply configuration management tools to manage infrastructure as code. Perform management and application support of multiple tech stacks such as RDS, Web, Serverless, etc. Engage in service capacity planning and demand forecasting. Refine and implement DevSecOps security practices. Architect systems for HA, Disaster Recovery, and Load more »

Service Delivery policies and processes based on the IT Infrastructure Library (ITIL) framework. The post holder will be responsible for the leadership and effective management of the ICT Service Desk teams, contributing to provision of 24x7x365 ICT support for the Group. Please be aware the vacancy may be closed … in support of day-to-day operations and project-based activity. Expected to provide and explain detailed service deliverables regarding all levels of service management related to the ICT support service. Responsible for both the ICT Services Catalogue and Configuration Management Database (CMDB)/Service Desk tool. … include Incident, Problem and Change Management. Responsible for developing the Service Desk team professionally through being a role model: guidance, coaching and associated performance management to maximise performance and engagement. Ensuring delays and problems notified to you are escalated where necessary, keeping your line manager always informed of progress. more »