Lutterworth, Leicestershire, East Midlands, United Kingdom
Culina Group Limited
the Head of IT Product Support you will be responsible for building and leading a high-performing support team, developing and implementing strategies to maximize customer satisfaction, and driving continuousimprovement across multi-domain support functions. This is an opportunity to play a critical role in shaping the customer journey and contributing to the overall success of … and manage expectations to ensure smooth collaboration and alignment across different teams. Act as a point of escalation for critical issues, ensuring timely resolution and effective communication to stakeholders. ContinuousImprovement Identify opportunities for process improvements in product support, leveraging automation, tools, and best practices to enhance efficiency and effectiveness. Collaborate with development teams to provide feedback … and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mindset with a focus on continuousimprovement and innovation. Excellent communication, interpersonal, and problem-solving skills. Data-driven approach to decision making and performance measurement. Ability to thrive in a fast-paced and More ❯
Groby, Leicester, Leicestershire, England, United Kingdom
Druck
part of a high-performing, process-driven organisation that’s shaping the future of mission-critical technologies across aerospace, electronics, and process flow markets. With a culture rooted in continuousimprovement, ethical leadership, and community engagement, Druck offers a dynamic environment where your strategic vision and technical expertise will drive real-world results. Join the leadership team … Mentor: Develop and lead a high-performing IT team, fostering growth, development and accountability. Hands-On Technologist: Comfortable with system administration, infrastructure, and application support. Process-Driven Leader: Champions continuousimprovement and operational excellence across global sites. Collaborative Influencer: Partner with executive leadership and global teams to align technology with business strategy. Security-Focused: Drives local cybersecurity … coaching and mentoring a high-performing team across infrastructure, applications, and support. You will be a role model with effective communication at all levels, ethical decision-making, and a continuousimprovement mindset. Have experience collaborating with executive leadership to influence strategic direction. ERP Experience (SAP) Have hands on experience leading the design, configuration, and deployment of a More ❯
part of a high-performing, process-driven organisation that's shaping the future of mission-critical technologies across aerospace, electronics, and process flow markets. With a culture rooted in continuousimprovement, ethical leadership, and community engagement, Druck offers a dynamic environment where your strategic vision and technical expertise will drive real-world results. Join the leadership team … Mentor: Develop and lead a high-performing IT team, fostering growth, development and accountability. Hands-On Technologist: Comfortable with system administration, infrastructure, and application support. Process-Driven Leader: Champions continuousimprovement and operational excellence across global sites. Collaborative Influencer: Partner with executive leadership and global teams to align technology with business strategy. Security-Focused: Drives local cybersecurity … coaching and mentoring a high-performing team across infrastructure, applications, and support. You will be a role model with effective communication at all levels, ethical decision-making, and a continuousimprovement mindset. Have experience collaborating with executive leadership to influence strategic direction. ERP Experience (SAP) Have hands on experience leading the design, configuration, and deployment of a More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
GXO Logistics
Company description: GXO Logistics Supply Chain Inc. Job description: Are you passionate about HR systems and digital transformation? Do you thrive on solving complex problems and driving continuousimprovement? Do you enjoy blending proactive thinking and process improvement with hands-on system work? If you answered yes, then this opportunity could be your next big … variety of high street discounts, as well as a cycle to work scheme, cashback cards, a saving scheme and much more! What youll do on a typical day: Champion continuousimprovement across HRIS processes, identifying opportunities for automation and simplification Manage large datasets through mass data loads and overseeing data replication to ensure accurate and timely data More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
Investigo
on greenfield development projects that support data-driven decision-making across a range of industries. This is a great opportunity to join a collaborative, agile team where innovation and continuousimprovement are central to the culture. You’ll take ownership of core platform components and help shape the technical direction of the product. The Role Lead the … product managers, UX/UI designers, and fellow engineers, to deliver intuitive, high-performance applications. Take ownership of the core platform, ensuring it remains robust, secure, and scalable. Drive continuousimprovement across systems and processes, automating complex workflows and enhancing operational efficiency. Champion clean, maintainable code and contribute to architectural decisions and technical best practices Participate in More ❯
derby, midlands, united kingdom Hybrid / WFH Options
Investigo
on greenfield development projects that support data-driven decision-making across a range of industries. This is a great opportunity to join a collaborative, agile team where innovation and continuousimprovement are central to the culture. You’ll take ownership of core platform components and help shape the technical direction of the product. The Role Lead the … product managers, UX/UI designers, and fellow engineers, to deliver intuitive, high-performance applications. Take ownership of the core platform, ensuring it remains robust, secure, and scalable. Drive continuousimprovement across systems and processes, automating complex workflows and enhancing operational efficiency. Champion clean, maintainable code and contribute to architectural decisions and technical best practices Participate in More ❯
mansfield, midlands, united kingdom Hybrid / WFH Options
Investigo
on greenfield development projects that support data-driven decision-making across a range of industries. This is a great opportunity to join a collaborative, agile team where innovation and continuousimprovement are central to the culture. You’ll take ownership of core platform components and help shape the technical direction of the product. The Role Lead the … product managers, UX/UI designers, and fellow engineers, to deliver intuitive, high-performance applications. Take ownership of the core platform, ensuring it remains robust, secure, and scalable. Drive continuousimprovement across systems and processes, automating complex workflows and enhancing operational efficiency. Champion clean, maintainable code and contribute to architectural decisions and technical best practices Participate in More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
GTT
productive relationships with internal and external partners that improve access to resources and expertise. Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuousimprovement and working together across functions to solve business problems and meet business goals. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively … and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Universal Competencies ContinuousImprovement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results More ❯
mansfield, midlands, united kingdom Hybrid / WFH Options
GTT
productive relationships with internal and external partners that improve access to resources and expertise. Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuousimprovement and working together across functions to solve business problems and meet business goals. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively … and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Universal Competencies ContinuousImprovement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results More ❯
derby, midlands, united kingdom Hybrid / WFH Options
GTT
productive relationships with internal and external partners that improve access to resources and expertise. Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuousimprovement and working together across functions to solve business problems and meet business goals. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively … and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Universal Competencies ContinuousImprovement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Nextech Group Limited
sharing. * Lead technical workshops and training sessions to upskill the support team. * Act as a technical escalation point and promote best practices across the service desk. * Contribute to the continuousimprovement and development of our internal knowledge base for support and technical staff Infrastructure & Systems * Oversee patching, updates, and health checks across core infrastructure. * Monitor and manage … written communication skills. * Ability to work cross-functionally with service desk, project teams, and customers. * Comfortable working in dynamic environments, both remotely and on-site. * Self-motivated with a continuousimprovement mindset. Vendor Exposure * Networking - Meraki, Watchguard, Draytek ACS, Datto, Cato, Starlink * Audio/Visual - Yealink, 8x8, Horizon, Samsung CMS, NowSignage * Identity and Management - EntraID, Intune, NinjaRMM More ❯
Ashby-De-La-Zouch, Leicestershire, East Midlands, United Kingdom
KP Snacks
functional teamwork, supporting both site-driven and centrally driven engineering projects Support 24/7 emergency cover and ensure automation systems are available and safeguarded at all times Drive continuousimprovement through Intersnack Work Systems and Initiative Management principles Ensure compliance with Health and Safety, Environment and Hygiene policies, with a focus on safe working practices Manage … management systems Project & CI Experience: Providing hands-on coaching and development to wider teams in automation engineering (essential) Demonstrated experience in project engineering and management Involvement in maintenance and continuousimprovement programmes Familiarity with quality management systems and legislative/food safety compliance Comfortable with budgeting, CapEx processes, and procurement #LI-SC1 #LI-Onsite More ❯
functional teamwork, supporting both site-driven and centrally driven engineering projects Support 24/7 emergency cover and ensure automation systems are available and safeguarded at all times Drive continuousimprovement through Intersnack Work Systems and Initiative Management principles Ensure compliance with Health and Safety, Environment and Hygiene policies, with a focus on safe working practices Manage … management systems Project & CI Experience: Providing hands-on coaching and development to wider teams in automation engineering (essential) Demonstrated experience in project engineering and management Involvement in maintenance and continuousimprovement programmes Familiarity with quality management systems and legislative/food safety compliance Comfortable with budgeting, CapEx processes, and procurement More ❯
functional teamwork, supporting both site-driven and centrally driven engineering projects Support 24/7 emergency cover and ensure automation systems are available and safeguarded at all times Drive continuousimprovement through Intersnack Work Systems and Initiative Management principles Ensure compliance with Health and Safety, Environment and Hygiene policies, with a focus on safe working practices Manage … management systems Project & CI Experience: Providing hands-on coaching and development to wider teams in automation engineering (essential) Demonstrated experience in project engineering and management Involvement in maintenance and continuousimprovement programmes Familiarity with quality management systems and legislative/food safety compliance Comfortable with budgeting, CapEx processes, and procurement More ❯
functional teamwork, supporting both site-driven and centrally driven engineering projects Support 24/7 emergency cover and ensure automation systems are available and safeguarded at all times Drive continuousimprovement through Intersnack Work Systems and Initiative Management principles Ensure compliance with Health and Safety, Environment and Hygiene policies, with a focus on safe working practices Manage … management systems Project & CI Experience: Providing hands-on coaching and development to wider teams in automation engineering (essential) Demonstrated experience in project engineering and management Involvement in maintenance and continuousimprovement programmes Familiarity with quality management systems and legislative/food safety compliance Comfortable with budgeting, CapEx processes, and procurement More ❯
functional teamwork, supporting both site-driven and centrally driven engineering projects Support 24/7 emergency cover and ensure automation systems are available and safeguarded at all times Drive continuousimprovement through Intersnack Work Systems and Initiative Management principles Ensure compliance with Health and Safety, Environment and Hygiene policies, with a focus on safe working practices Manage … management systems Project & CI Experience: Providing hands-on coaching and development to wider teams in automation engineering (essential) Demonstrated experience in project engineering and management Involvement in maintenance and continuousimprovement programmes Familiarity with quality management systems and legislative/food safety compliance Comfortable with budgeting, CapEx processes, and procurement More ❯
Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Bechtle UK
ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and … to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g. … to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. Demonstrate adaptability to evolving technologies and operational environments, maintaining a strong focus on innovation, continuousimprovement, and operational excellence. Continuous Service Improvement (5%) Proactively identify and recommend opportunities to enhance service delivery processes and improve the overall client experience. More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DXC Technology
advisor on SAP best practices. Contribute to knowledge-sharing and team enablement. Collaborate in cross-functional teams to deliver integrated supply chain solutions. Provide post-go-live support and continuousimprovement recommendations. Continuous Innovation: Stay updated on SAP innovations, S/4HANA advancements, and digital transformation trends to advise leadership on future SAP strategy. Essential Requirements … in empowering our people to drive change. Our investment in People, Customers, and Operational Excellence fuels our continued success. Meaningful work in enterprise-scale projects A flexible benefits package Continuous learning and certification support Career progression in a global SAP Centre of Excellence Supportive, diverse, and collaborative culture Work across sectors including public sector, manufacturing and defence to name More ❯
Governance & Controls : Set up project governance structures, manage risks and issues, and ensure quality assurance across deliverables Process Design & Improvement : Drive operational readiness, process re-engineering, and continuousimprovement initiatives. Support feasibility studies and business case development. Training & Change Management : Design and execute training plans, support change adoption, and ensure solutions are embedded successfully Skills More ❯
Corby, Northamptonshire, United Kingdom Hybrid / WFH Options
Rsgroup
developing and delivering key performance indicators to a senior audience. Positive can-do attitude, takes ownership, and has a strong initiative. Organised, detail oriented with a strong process and continuousimprovement focus. Demonstrates an excellent understanding of, and the ability to articulate, the RS Value Proposition. Ability to function effectively across cultures, to think and act appropriately More ❯
solving abilities. Excellent facilitation, communication, and presentation skills. Detail-oriented, organised, and able to manage multiple priorities. Skilled in building trusted relationships across Finance, IT, and Operations. Passion for continuousimprovement and technology-enabled transformation. Technical Skills Proficient in requirements and modelling tools (Visio, Lucidchart, Miro, Jira, Confluence). Skilled in documenting use cases, user stories, acceptance More ❯
providing advanced product identification and traceability solutions. Their innovative technology supports manufacturers in enhancing efficiency, ensuring compliance, and reducing waste across various industries. With a commitment to quality and continuousimprovement, they offer a market-leading portfolio of marking and coding systems, software, and services. The Role As a Senior Software Engineer and C++ expert, you will … with product and business goals. Provide mentorship and technical guidance to less experienced engineers. Promote collaboration across international and distributed teams. Engage in system architecture, root cause analysis, and continuous integration processes What We’re Looking For: Degree in Computer Science, Software Engineering, or a related field. Professional level expertise in C++ development on Linux OS, with advanced knowledge … decision-making. What's in it for you? Work for a globally respected company at the forefront of innovation. Be part of a team that values collaboration, integrity, and continuous improvement. Enjoy opportunities for professional growth and development. Competitive salary and benefits package. If you are a results-driven Senior Software Engineer and C++ expert who thrives in a More ❯
providing advanced product identification and traceability solutions. Their innovative technology supports manufacturers in enhancing efficiency, ensuring compliance, and reducing waste across various industries. With a commitment to quality and continuousimprovement, they offer a market-leading portfolio of marking and coding systems, software, and services. The Role As a Senior Software Engineer and C++ expert, you will … with product and business goals. Provide mentorship and technical guidance to less experienced engineers. Promote collaboration across international and distributed teams. Engage in system architecture, root cause analysis, and continuous integration processes What We’re Looking For: Degree in Computer Science, Software Engineering, or a related field. Professional level expertise in C++ development on Linux OS, with advanced knowledge … decision-making. What's in it for you? Work for a globally respected company at the forefront of innovation. Be part of a team that values collaboration, integrity, and continuous improvement. Enjoy opportunities for professional growth and development. Competitive salary and benefits package. If you are a results-driven Senior Software Engineer and C++ expert who thrives in a More ❯
providing advanced product identification and traceability solutions. Their innovative technology supports manufacturers in enhancing efficiency, ensuring compliance, and reducing waste across various industries. With a commitment to quality and continuousimprovement, they offer a market-leading portfolio of marking and coding systems, software, and services. The Role As a Senior Software Engineer and C++ expert, you will … with product and business goals. Provide mentorship and technical guidance to less experienced engineers. Promote collaboration across international and distributed teams. Engage in system architecture, root cause analysis, and continuous integration processes What We’re Looking For: Degree in Computer Science, Software Engineering, or a related field. Professional level expertise in C++ development on Linux OS, with advanced knowledge … decision-making. What's in it for you? Work for a globally respected company at the forefront of innovation. Be part of a team that values collaboration, integrity, and continuous improvement. Enjoy opportunities for professional growth and development. Competitive salary and benefits package. If you are a results-driven Senior Software Engineer and C++ expert who thrives in a More ❯
skills. Ability to collaborate effectively across teams and departments. Core Competencies: Customer focus and service excellence Attention to quality Adaptability and flexibility Team collaboration and contribution Communication and influence Continuousimprovement mindset Interested? Please click apply. More ❯