2 of 2 Permanent Customer Insight Jobs in the East Midlands

your application can be reviewed. At Microlise, were looking for an exceptional Head of Support Services to define and lead our next generation of customer service strategy. This is a high-impact leadership role where you will transform our service model from reactive to proactive - leveraging insight, data … innovation to create a world-class customer experience. If youre passionate about driving meaningful change, leading high-performing teams, and delivering measurable customer and commercial outcomes, this is your opportunity to make a real difference. What youll be doing Own and execute the overarching Customer Service strategy ...

with this role of Account Manager- a great opportunity for someone with a true ‘farmer’ approach to account management. \The Role This is a customer-focused, commercially driven Account Manager role responsible for managing and growing a portfolio of existing B2B clients. You will act as the primary point … selling. The role sits at the intersection of commercial and technical, working closely with internal teams across Sales, Product and Engineering to deliver strong customer outcomes. The existing customer base offers significant growth potential for someone commercially sharp, with strong networking skills and a collaborative approach Key Responsibilities ...