24 of 24 Permanent Customer Insight Jobs in the East Midlands

Customer Demand Marketing Executive

Location
Loughborough, England, United Kingdom
Responsibilities The Regional Customer Demand Marketing Executive supports the growth of our existing customer base by helping to generate cross-sell and upsell pipeline across the full product portfolio within a defined region: Americas, APAC, China, Europe, or MEA . This is a commercially focused marketing role , providing … hands-on support across campaign execution, customer targeting, content, digital activity, reporting and optimisation. The successful candidate will use customer insight and data to help identify expansion opportunities and deliver campaigns that generate measurable pipeline and revenue. Identify - Customer Insight & Opportunities Conduct whitespace analysis ...

Product Manager

Location
Nottingham, England, United Kingdom
faster, smarter, and more efficient affordability decisions. Reporting into our Head of Product, you will play a key role in identifying market opportunities, understanding customer needs, and shaping the product roadmap to deliver measurable value for both customers and the business. Working closely with cross functional teams to drive … product innovation across the full lifecycle while balancing customer requirements, technical feasibility, regulatory considerations, and commercial objectives. You will be naturally inquisitive and innovative, with a passion for solving problems and continuously improving customer outcomes. An advocate for the use of AI, machine learning, and automation to enhance ...

Lead Product Manager - Wholesale CRM

Location
Scunthorpe, England, United Kingdom
development from discovery through to delivery and working closely with colleagues across technology, design, delivery and the wider business to create solutions that meet customer needs and deliver value for Co‐op. Why this role matters As a Lead Product Manager, you'll play a key role in helping … term value Define and communicate a clear vision, strategy and roadmap for our Wholesale business digital CRM products Work closely with stakeholders to balance customer needs, business priorities and technical considerations when making product decisions Lead the product lifecycle from discovery through to delivery, ensuring your product delivers meaningful ...

Solutions Delivery Manager

Location
Leicester, England, United Kingdom
minded, comfortable discussing modern web technologies and able to translate business requirements into successful digital solutions. You'll take ownership of the website roadmap, customer experience, content management and digital performance, ensuring our website continues to deliver measurable value to both our customers and the business. Key Responsibilities … with Business Systems to define, prioritise and deliver new website functionality. Manage the website roadmap and coordinate releases. Monitor website performance, SEO, analytics and customer journeys. Identify opportunities to improve customer experience, engagement and conversion. Coordinate User Acceptance Testing (UAT) for new functionality. Manage relationships with third-party ...

IT Service Manager

Hiring Organisation
AWD Online
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Salary
£45,000
Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like to hear from … Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates can expect a Civil Service Pension with an employer contribution of 28.97%. SALARY: £47,084 per annum + Generous ...

IT Service Manager

Location
Nottingham, England, United Kingdom
Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also like to hear … Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates can expect a Civil Service Pension with an employer contribution of 28.97%. SALARY: £47,084 per annum + Generous ...

Head of Product Development Audiology

Hiring Organisation
Specsavers
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£90,000 per annum
excited to be able to launch this new opportunity. As Head of Product Development for Audiology, you'll help turn clinical expertise, customer insight and emerging technology into products that make a meaningful difference. This is an opportunity to influence the future of our global audiology portfolio … through to launch, adoption and ongoing improvement. Working closely with our strategic development partners, clinical teams and colleagues across marketing, finance, regulatory affairs and customer insight, you'll help shape hearing aid software, features and functionality around real customer and clinical needs. You'll also monitor market ...

Lead UX Designer

Location
Nottingham, England, United Kingdom
team. At Boots, our UX mission is to create seamless, enjoyable, and accessible user experiences, across retail and healthcare sectors. By prioritising human insight, we drive outstanding results and make a meaningful impact on our business. About the Role This is a hands‐on senior UX role where … points, and use insights to define problems, opportunities and clear evidence base for decision‐making. Design and validation : Create journeys, wireframes, prototypes that solve customer and business problems. then validate solutions through testing and user feedback. Stakeholder management and influence : Build strong relationships and influence decisions through evidence‐based ...

CRM Marketing Manager

Location
Bourne, Lincolnshire, United Kingdom
wider CRM function of 7, and you'll be reporting to the head of division. It's a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels … combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers the opportunity to do both. The Role As Customer Lifecycle Marketing Manager, you will oversee the planning, build and optimisation of lifecycle campaigns that support holiday sales and customer engagement across ...

Product Manager

Location
Nottingham, England, United Kingdom
second year running. We embrace challenge in order to ensure the most innovative and relevant solutions are developed, always with the end customer in mind. Please note that the successful candidate will be required to be security vetted. For this reason, you must have been in UK residence … done differently, now that agentic AI sits inside the delivery lifecycle. What has not become easier is the judgement underneath it — knowing which customer problem matters most, what to build first, and what will still matter in three years. That judgement is what this role is for. You will ...

Product Marketing Executive

Location
Loughborough, England, United Kingdom
Marketing, and Design. This is an ideal role for someone with strong copywriting and digital marketing skills who enjoys translating product capabilities into clear customer value. Whether you're producing campaign assets, developing sales enablement materials, or supporting product launches, you'll play a key role in helping schools … Messaging & Positioning Support refinement of value propositions and messaging across Faria's product portfolio Translate product features and roadmap updates into clear customer benefits for school leaders, educators, admissions teams, administrators, and operational staff. Conduct customer interviews, market research, and competitor analysis to uncover insights that strengthen messaging. ...

Principal Product Manager

Location
Nottingham, England, United Kingdom
leadership role in defining product strategy, mentoring Product Managers, and delivering meaningful outcomes for customers across the HCM Product department. You'll combine customer insight, market awareness and commercial thinking to identify opportunities, solve complex problems and drive measurable business impact. If you're passionate about product leadership … learning, growth and continuous improvement. Your Impact You'll define product strategy, shape roadmaps and lead Product Managers to deliver solutions that solve real customer problems and drive measurable business outcomes. Working closely with customers, Design and Engineering teams, you'll champion product discovery, data-driven decision making ...

Product Director: Social Care & Education

Location
Nottingham, England, United Kingdom
millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

Business Development Executive

Hiring Organisation
7formation Ltd
Location
Corby, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£50,000
opportunity for someone who enjoys building relationships, spotting opportunities and making things happen. You'll play an important part in developing new business, strengthening customer relationships and supporting the continued growth of the company. If you're confident picking up the phone, comfortable building relationships with new people … Proactively identify and pursue new business opportunities through cold calling, networking and referrals. Build strong relationships with prospective and existing customers. Understand customer requirements and present the right solutions for their needs. Work towards and achieve agreed monthly and quarterly sales targets. Keep up to date with market trends ...

Lead Data Scientist /Deep Learning Practitioner

Location
Nottingham, England, United Kingdom
existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that ...

Lead Data Scientist /Deep Learning Practitioner

Location
Nottingham, England, United Kingdom
existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that ...

Senior Deep Learning Lead for Underwriting AI

Location
Nottingham, England, United Kingdom
lead the development of proprietary deep learning models for underwriting. You will work with diverse data to boost predictive power and generate actionable customer insights. You’ll mentor others, collaborate with stakeholders, and drive prototypes through production, using PyTorch/TensorFlow and SQL/Python in a hybrid Nottingham ...

Principal Product Leader – AI, Discovery & Growth

Location
Nottingham, England, United Kingdom
Principal Product Manager to define product strategy, mentor Product Managers, and deliver outcomes for customers across the HCM Product department. You'll combine customer insight, market awareness and commercial thinking to identify opportunities, solve problems and drive measurable business impact, including leveraging AI technologies. You'll work with … collaborative team of Product, Design and Engineering to shape roadmaps and deliver customer value. #J-18808-Ljbffr ...

Hybrid Lead Data Scientist: Deep Learning for Underwriting

Location
Nottingham, England, United Kingdom
learning models for underwriting. You will drive the use of multi‐modal data and advanced neural networks to improve predictive power and deliver actionable customer insights. You will collaborate with business partners, mentor junior team members, and ensure production‐grade code and robust experimentation. #J-18808-Ljbffr ...

Lead Deep Learning Scientist for Next-Gen Underwriting

Location
Loughborough, England, United Kingdom
next generation of underwriting models. The role focuses on leveraging non-traditional data and advanced neural networks to enhance predictive power and deliver customer insights. Based in our Nottingham office with a hybrid model (3 days in-office: Tue, Wed, Thu; Mon & Fri remote), you will bridge ...

(Internal Only) Senior Marketing Manager, Energy & Utilities

Location
Worksop, England, United Kingdom
distinct challenges and opportunities in each vertical, you will position The DDC Group as the most well-known and preferred brand among these ideal customer profiles. You will work closely with each vertical’s Chief Business Officer (CBO) and your regional Chief Growth Officer (CGO) to drive measurable results. … Develop and implement comprehensive marketing strategies for all verticals, aligning with BU sales goals in the region. This includes branding, demand generation, lead engagement, customer acquisition, and retention. Design and execute campaigns that align The DDC Group’s business objectives with BU goals and market trends. Set clear goals ...

Business Development Executive - Data/Software

Location
Nottingham, England, United Kingdom
will generate, progress, and close new business opportunities across Experian's portfolio. Working with marketing, SDRs and internal stakeholders, the BDE will identify customer challenges, deliver value-led sales conversations and drive revenue growth through pipeline management and opportunity execution. You will develop and maintain a understanding of Experian … initial qualification through to contract signature, delivering value-led sales conversations throughout the sales cycle. Build business cases, proposals and commercial recommendations aligned to customer goals. Maintain Salesforce records, forecast opportunities and ensure CRM data quality. Achieve or exceed activity, pipeline, ACV and revenue targets. Utilise sales and prospecting ...

Senior Data Modelling Analyst - 12 Month Secondment

Location
Nottingham, England, United Kingdom
office) reporting to Head of Analytics What You'll Do Leading analytics projects that support strategic Product and Marketing initiatives Developing customer insights that inform targeting, positioning, and growth strategies Building and deploying segmentation models and predictive models to better understand customer behaviour Translating complex analysis into clear … awareness Are comfortable owning projects end-to-end Thrive in environments where you can balance independence with teamwork Experience in any of these desirable: Customer lifetime value modelling, decay curves, churn modelling. Channel marketing attribution modelling A/B tests, Next best action and personalisation About Experian Experian ...

Data Product Manager

Hiring Organisation
Hackajob Ltd
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
control functions. Product Development Lifecycle: Own product development lifecycle, from concept to launch, ensuring efficient processes, on-time delivery, and alignment with E2E customer expectations and experience. working with product owners to drive change objectives. Deliver Product Goals and Performance: Deliver clear objectives and key outcomes to steer … insights, regularly assessing progress against objectives and adjusting the strategies as needed to optimise outcomes and maximise value for both business and customer. Customer-Centric Focus: Drive a customer -first approach across the product vision, ensuring customer insights, feedback, behaviours, and pain points are at the core ...