9 of 9 Permanent Customer Insight Jobs in the East Midlands

minded, comfortable discussing modern web technologies and able to translate business requirements into successful digital solutions. You'll take ownership of the website roadmap, customer experience, content management and digital performance, ensuring our website continues to deliver measurable value to both our customers and the business. Key Responsibilities … with Business Systems to define, prioritise and deliver new website functionality. Manage the website roadmap and coordinate releases. Monitor website performance, SEO, analytics and customer journeys. Identify opportunities to improve customer experience, engagement and conversion. Coordinate User Acceptance Testing (UAT) for new functionality. Manage relationships with third-party ...

stakeholder sessions and team meetings . You'll work alongside Product Managers, UX Designers and Engineers to ensure product decisions are driven by genuine customer insight, helping deliver intuitive, user-centred digital experiences. Contract Details Role: UX Researcher Contract: Initial 6 months IR35: Inside IR35 Location: Predominantly remote … Organise and facilitate user research sessions, ensuring stakeholders are actively involved throughout the process. Analyse qualitative and quantitative research findings, identifying actionable insights and customer pain points. Present findings through engaging reports, presentations and workshops tailored to a variety of stakeholders. Support product teams with evidence-based recommendations ...

growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

Student or Graduate visas Turn complex data into influential business decisions. Join a leading UK financial services and technology organisation where data, analytics and customer insight shape major commercial decisions. As a Strategy Analyst Graduate, you’ll help develop strategies that improve products, support customers and drive responsible … business growth. You’ll investigate complex challenges, turn analytical insight into clear recommendations, gain support from senior stakeholders and work with cross-functional teams to deliver change. You’ll receive meaningful responsibility from day one, supported by a peer buddy, mentor and manager. What you could be working ...

existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high‐impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that ...

marketing plans, budgets and KPIs aligned to commercial goals. Brand - Lead the evolution of the company's brand, proposition and messaging across all channels. Customer Insight - Understand partner pain points, run competitor analysis, and build personas to inform campaigns. ABM - Design and deliver an ABM strategy targeting ...

including strategic accounts in Birmingham and Manchester Delivering CPDs and supporting early-stage project engagement to grow the specification pipeline Feeding back market and customer insight to support product development and commercial strategy Collaborating closely with Sector BDMs, specification teams and brand technical teams across the business Bringing ...

Executive to plan, create and deliver data-led marketing campaigns. Using Microsoft Dynamics 365, youll build and deploy global email journeys that drive customer engagement, sales, re-engagement and win-back activity. Youll deliver CRM campaigns and automations from build to launch, while supporting communications for global markets … research projects and recall notices. Working with the Global CRM & Lifecycle Manager and CRM Assistant, you'll help deliver accurate, timely CRM communications, optimise customer journeys and identify new automation opportunities. This is a great opportunity for a proactive CRM professional to drive personalised customer experiences and measurable ...

relationships with retailers, distributors, buying groups and commercial partners. Generate and manage a healthy pipeline of prospective customers through proactive business development activity. Lead customer meetings, presentations and commercial negotiations. Prepare proposals, quotations and commercial agreements. Work collaboratively with marketing to support product launches, promotional activity and lead generation … campaigns. Identify opportunities to increase market penetration and expand product listings within target accounts. Analyse market trends, competitor activity and customer insights to identify new commercial opportunities. Attend trade exhibitions, networking events and customer meetings to represent the business and develop new relationships. Maintain accurate sales forecasts, pipeline ...