Customer Insight Job Trends in the East Midlands

Customer Insight
England > East Midlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the East Midlands requiring Customer Insight skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 133 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Insight 2 0 0
As % of all permanent jobs in the East Midlands 0.079% - -
As % of the Processes & Methodologies category 0.100% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £44,196 - -
Median annual salary (50th Percentile) £45,390 - -
75th Percentile £46,585 - -
90th Percentile - - -
England median annual salary £48,750 £62,500 £57,250
% change year-on-year -22.00% +9.17% -4.58%

All Process & Methodology Skills
East Midlands

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East Midlands.

Permanent vacancies with a requirement for process or methodology skills 2,007 1,954 1,620
As % of all permanent jobs advertised in the East Midlands 79.77% 88.42% 85.44%
Number of salaries quoted 1,259 822 1,277
10th Percentile £26,000 £27,525 £26,250
25th Percentile £30,000 £35,000 £35,750
Median annual salary (50th Percentile) £45,000 £47,500 £50,000
Median % change year-on-year -5.26% -5.00% -4.76%
75th Percentile £60,000 £62,500 £62,500
90th Percentile £75,900 £75,000 £71,250
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Customer Insight
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings citing Customer Insight relative to all permanent IT jobs advertised in the East Midlands.

Customer Insight job vacancy trend in the East Midlands

Customer Insight
Salary Trend in the East Midlands

Salary distribution trend for jobs in the East Midlands citing Customer Insight.

Salary distribution trend for jobs in the East Midlands citing Customer Insight

Customer Insight
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Insight within the East Midlands region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leicestershire - 2 £45,390 - 1
Customer Insight
England

Customer Insight
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 2 (100.00%) NEC Housing
Database & Business Intelligence
1 2 (100.00%) Data Mining
General
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Local Government
1 2 (100.00%) Public Sector
1 2 (100.00%) Social Housing
Job Titles
1 2 (100.00%) Analyst
1 2 (100.00%) Data Analyst
1 2 (100.00%) Senior
1 2 (100.00%) Senior Analyst
1 2 (100.00%) Senior Data Analyst
Miscellaneous
1 2 (100.00%) Mashup
Processes & Methodologies
1 2 (100.00%) Actionable Insight
1 2 (100.00%) Change Control
1 2 (100.00%) Decision-Making
1 2 (100.00%) Focus Group
1 2 (100.00%) Housing Management
1 2 (100.00%) Predictive Modelling
1 2 (100.00%) Regression Analysis
1 2 (100.00%) Service Delivery
1 2 (100.00%) Statistical Analysis
1 2 (100.00%) Trend Analysis
Programming Languages
1 2 (100.00%) SQL
Qualifications
1 2 (100.00%) DBS Check
Vendors
1 2 (100.00%) Civica
1 2 (100.00%) Northgate