1 to 25 of 90 Permanent Customer Service Jobs in the East Midlands

Centre & CRM) Role Overview We are seeking an experienced Functional Developer – Dynamics 365 Contact Centre & CRM to configure, develop and support Microsoft Dynamics 365 Customer Service and Contact Centre solutions. The successful candidate will translate business requirements and solution designs into effective CRM functionality, ensuring systems meet operational … needs and provide a positive customer experience. Key Responsibilities Configure and support Microsoft Dynamics 365 Customer Service and Contact Centre solutions. Develop and maintain CRM functionality, including case management, queues, routing rules and service-level agreements (SLAs). Configure customer contact channels, including voice, email ...

join the Microsoft Business Applications Practice at the Littlefish Group Location: United Kingdom (Remote but Connected) Salary: Market Competitive Travel: Occasional UK & Ireland customer, Littlefish office and Microsoft event travel At Littlefish Group, we're helping organisations unlock the full power of Microsoft technologies to transform customer experiences … Senior Consultant - D365 CE & Power Platform to join our high-performing team. This is an exciting opportunity for an experienced consultant who enjoys combining customer-facing consultancy, solution design, pre-sales engagement and project delivery to deliver real business outcomes. If you're passionate about Dynamics 365, Power Platform ...

Analyst to provide technical support at a client site in Brixworth. The successful candidate will have previous experience working within an IT Support or Service Desk environment, with the ability to deliver high-quality IT infrastructure and network support in a customer-focused setting. Applicants should demonstrate … strong commitment to customer service, hold an ITIL Foundation certification and possess a good working knowledge of ITIL principles and practices. The role involves working in a fast-paced technical environment, managing competing priorities and meeting challenging deadlines. As services are delivered through both the Service Desk ...

evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NECSWS is an equal opportunities employer, welcoming applications from all communities. The role The Client Services Manager … responsibility for Service setup and transition to Service operation, followed by the day-to-day management and delivery of contracted services to the client account. This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agreements ...

# IT Service Desk Team LeaderJob RefVTFCEN01584City:NorthamptonDepartmentITSalary£38,000-£42,000StatusFull TimeTypePermanentAbout Yusen Logistics Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight … with us is committed, connected and creative in making us the world’s preferred choice. www.yusen-logistics.com/We are looking for an IT Service Desk Team Leader in Grange Park. The position will be based on-site during the induction and training period (6 months), after which more ...

/Remote Working available Salary £27,200 based on 40 hours a week We are seeking a French Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is a full time, permanent role and will suit somebody has a flexible … Support Agent you will receive many benefits including: Birthday off 28 days of holiday increasing up to 5 more with each year of the service Holiday buy/sell scheme (up to 3 days Pro Rated) Sick pay - increasing with the length of service 2 paid volunteer ...

TITLE: Device Management as a Service (DMaaS) SALARY: £25,000 p/a LOCATION: Nottingham Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Employee of the Quarter, Employee Referral program We have an exciting opportunity … DMAAS Analyst at our office in Nottingham. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts via phone, email and through self-service portals. ...

Overview: Working alongside our client, an established provider of cloud-based production monitoring software for the manufacturing industry, we are looking for a Customer Success & Onboarding Specialist to join their growing team. The successful candidate will support new customers through software onboarding and training, whilst providing ongoing technical … customer support to manufacturers across the UK and international markets. Benefits: Quarterly company performance bonus following successful completion of a six-month probationary period. 8% employer pension contribution. Hybrid working available. Comprehensive training and development opportunities. Opportunities to attend customer site visits and manufacturing exhibitions. Remit: This position ...

each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Department: Global Customer Service & Shared Services Function: Global Fulfillment & Customer Service This role will work initially from our high performing National Distribution Site … CEVA Logistics in Rockingham Park, Corby which will be opening in 2027. Summary Responsible for working within a cross-functional team to drive customer onboarding and implementations, map development, testing, and deployment. Additionally, the Senior EDI Analyst will also lead/support key initiatives, identify key process improvements ...

Sales Administrator, £27,000 - £34,000, 35-hour week, Flexi-time Sales Administrator jobs role , Sales Operations Coordinator jobs role or Customer Operations Coordinator jobs role Must be local to Coalville. Salary guide £27,000 - £34,000 depending on experience. Diverse and varied role working for an electronics/… technology focused SME who supply products to international blue-chip customers. This is a varied role combining customer service, order management, sales administration and operational support. You will work closely with customers and internal teams to ensure orders are processed accurately, delivery commitments are met, and customer ...

Polish Speaking Customer Support/First Line Incident Advisor Fluent Polish and English essential Contract: Permanent 40 hours per week Working hours: Shifts between 5:30am and 10pm, Monday-Sunday (5 days out of 7) Working arrangement: Remote, hybrid or office-based depending on location (all applications considered … Recruitment are working with an established business to recruit a Polish Speaking Customer Support/First Line Incident Advisor. Please note: Fluent Polish and English, both written and spoken, are essential for this role. Applications from candidates who do not speak both languages fluently cannot be considered. This ...

hands-on Printer Service Engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining … across the Midlands area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

Service Engineer Are you an experienced Service Engineer with a background in machining or precision engineering? Do you thrive in manufacturing or production environments, installing and maintaining advanced machinery? If you are a proactive Service Engineer looking to join a growing, technology-driven organisation where your skills … road per week). COMMUTABLE LOCATIONS: Bedford, Corby, Kettering, Daventry, Bletchley, Wellingborough, Newport Pagnell, Rushden, Northampton, Milton Keynes, Aylesbury, Buckingham, Luton, Biggleswade As our Service Engineer, you will join an established and experienced national team. Your first 6 months will be spent training, learning on the job, and shadowing ...

work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity The role supports the technical delivery, operation and continuous improvement of customer relationship management, customer data, customer service and customer engagement capabilities across the Customer Management technology estate, ensuring consistent engineering standards … Working collaboratively with business stakeholders, architects, product owners and engineering teams, the CRM Developer will design, develop and support CRM solutions, integrations, automations and customer data capabilities that enhance customer experiences, improve business processes and enable a unified Customer 360 view across the organisation. The role ...

financial processes run smoothly. You'll also provide day-to-day guidance and support to a Helpdesk Coordinator, helping to maintain high standards of customer service, reporting accuracy and operational performance. About Pareto FM Group Pareto FM Group is a leading facilities management partner for businesses across … purchase orders Goods receipt completed works, reconcile costs and issue monthly invoices What youll bring Experience in an FM helpdesk, contact centre or service coordination role, including supervising others Excellent customer service skills: asking the right questions, managing expectations and calming difficult conversations Daily experience ...

team Location: Nottingham Full-time Office based ( Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service Overview The Evergreen service is Computacenter’s solution which helps customers ensure their End User devices are compliant for technical and patch support from … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by our core team and delivered in collaboration with our service lines. Evergreen is a global service delivered from ...

dedicated to protecting people and the environment from gas hazards, providing single and multi-gas monitors for personal and large-scale infrastructure safety. Function: Customer Service & Contact Center Operations Job Type: Regular/Permanent Role Type: Full time Location: Abingdon, Oxfordshire Job Description Help grow a safer, cleaner … healthier future for everyone, every day. Electronics Field Service Engineer – Based Derby/Stafford area - £41,000 starting salary plus overtime package Crowcon Detection Instruments Ltd. is looking to recruit to the Field Service department an Electronics Field Service Engineer to maintain, repair and commission gas detection ...

French Speaking Customer Support/First Line Incident Advisor Fluent French and English essential Contract: Permanent 40 hours per week Working hours: Shifts between 5:30am and 10pm, Monday-Sunday (5 days out of 7) Working arrangement: Remote, hybrid or office-based depending on location (Open to applications … Recruitment are working with an established business to recruit a French Speaking Customer Support/First Line Incident Advisor. Please note: Fluent French and English, both written and spoken, are essential for this role. Applications from candidates who do not speak both languages fluently cannot be considered. This ...

Electrical Field Service Engineer, Gas Detection Systems Overall Earnings £55,000 Basic Salary £40,000 to £43,000 Overtime VW Caddy Van Pension Private Medical Cover Life Insurance 25 Days Holiday and Bank Holidays Phone, Laptop, Tools and Test Equipment ** Excellent opportunity for experienced Electrical Field Service Engineers … instrumentation and control systems, offering first class industry recognised product training, unrivalled benefits and genuine prospects for career progression ** The Role - Electrical Field Service Engineer, Gas Detection Systems Following planned expansion, they now seek to recruit a technically focused Electrical Field Service Engineer responsible for: Planned preventative maintenance ...

solving problems that matter, they are passionate and proud of their work and accomplishments, making Waters a great place to work. As a Field Service Specialist working for an industry leader, you'll join a global team of specialists that are committed to ensuring our legendary service … provide technical expertise on Waters Materials Sciences (formerly TA Instruments)' innovative product suite (DSC, TGA, SDT, TMA, DMA, Rheology and Microcalorimetry) for multiple customer laboratories spanning across the Pharmaceutical & Life Sciences, Advanced Materials, Clinical, Food, Environmental, Forensics, Academia and Government industries. Waters Materials Sciences Division (formerly TA) is seeking ...

solutions across Microsoft 365 collaboration stack including Intune, Entra ID, Azure, Defender and Purview. Acting as a trusted technical advisor, the role will lead customer engagements from discovery and solution design through to implementation, documentation, knowledge transfer and successful operational handover. Alongside customer delivery, the role will help … shape Jigsaw24’s Microsoft technical strategy and go-to-market propositions. This will include developing repeatable services, technical standards and customer solutions, with a particular focus on security, Microsoft Copilot, and the responsible adoption of AI technologies. Key duties and responsibilities are Lead customer discovery and technical workshops ...

Field Service Engineer is sought to join a specialist fleet technology business in London (inside the M25), supporting the delivery of field service operations across customer sites by carrying out reactive repairs, planned preventative maintenance, audits, and installation work on vehicle-based technology and associated equipment. … Field Service Engineer, London (inside the M25), will be expected to develop your understanding in the field, learning from senior engineers and the wider Field Service team in technical areas, service processes and best practice. This may include fault diagnostics, installation work, maintenance procedures, reporting systems ...

Senior Service Desk Engineer (3rd Line/with Field) IT Service Desk Team Full time Permanent Be the Engineer Customers Remember At The HBP Group, we believe great technology is only part of the solution. What truly sets us apart is our people and the effortless experience they … create for our customers. We're looking for a Senior Service Desk Engineer (3rd Line) who thrives on solving complex technical challenges, taking ownership when others can't, and restoring customer confidence when it matters most. This isn't a typical 3rd Line support role. ...

partners by responding to inbound enquiries, qualifying opportunities and owning sales through to close. Build relationships with existing and lapsed partners, understand their end-customer requirements and position Jigsaw24’s products, services and expertise to support their success. This role requires a proactive individual who is passionate about sales … technology, and delivering exceptional customer experiences. Key duties and responsibilities are Respond promptly to inbound partner enquiries by phone and email, qualify requirements and agree clear next steps. Understand the partner’s end-customer opportunity, including requirements, budget, decision process and timescales, and identify the appropriate products ...

With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into … where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills ...