1 to 25 of 134 Permanent Customer Service Jobs in the East Midlands

Customer Service Manager/Head of Customer Services Daventry | £50k£60k | Hybrid | Permanent Pimlico Banks Recruitment are working with an established business in Daventry looking for an experienced Customer Service Manager/Customer Services Manager to lead and further develop its customer service function. You'll take responsibility for an established customer service and sales administration team, with a wider remit covering customer experience, CRM systems and continuous improvement. The role would suit an experienced Customer Service Manager looking for more responsibility and the opportunity to progress ...

Customer Service Coordinator 12-month fixed term contract Customer Service Coordinator An exciting opportunity has arisen for a Customer Service Coordinator to join a busy UK sales and customer service environment on a 12-month fixed-term, full-time basis . Working … 37.5 hours a week, you will manage customer orders and enquiries throughout the Order to Cash process, from account and order management through to invoicing, credits and payment queries. You will work closely with customers, Supply Chain, Logistics, Finance, Quality, Regulatory Affairs and Marketing to ensure orders are processed ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like … hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also … like to hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager ...

Customer Service Technician Full training and development will be provided! Would suit someone who enjoys problem solving with a good eye for detail. Due to the nature of product, someone with an interest in technology would be ideal. Excellent bonus scheme available alongside a range of benefits, including … healthcare, 25 days holiday + banks, and an on site Gym. As Customer Service Technician, the primary function of this position is to support customers with product returns and assessing faults. The product is electronic and has a software element, so we need someone who enjoys more technical ...

Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator, our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

Customer Service Coordinator, our client are looking for someone who has a desire to learn about technical products and be comfortable advising clients on what is right for their end product. This role offers an excellent opportunity for you to join a company that is forward thinking … focused on its people. WORK FROM HOME & HALF DAY FRIDAY Salary: £28,000 - £30,0000 (Depending on customer service experience) plus bonus Hours: Monday - Friday (40 hours a week) Location: Northampton Contract: Permanent Are you a fluent Italian speaker? Are you experienced in providing exceptional B2B customer ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting‐edge innovation backed by market‐leading service operations! JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions … consider disclosed information on a case‐by‐case basis, in line with our policy on the recruitment of ex‐offenders. You will lead our Customer Experience and Contact Centre teams, bringing together multiple geographically dispersed groups into one high‐performing, customer‐obsessed operation. With approximately 100 people under ...

Northampton Job Type : Full Time, Permanent Industry : Food Manufacturing Salary : Competitive Working Hours : Monday to Friday This is a fantastic opportunity for an experienced customer service or sales support professional who enjoys building strong customer relationships and delivering an exceptional service experience. Working closely with Sales … Operations and Logistics teams, you will play a key role in managing customer accounts, processing orders and ensuring customers receive first-class support at every stage of the order journey. Key Responsibilities Act as the primary point of contact for customer enquiries and account management Process customer ...

everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for an IT Service Desk Team Leader in Grange Park. The position will be based on-site during the induction and training period (6 months), after which more … flexible working arrangements may be available. The IT Service Desk Team Leader will guide the day-to-day operations of the Service Desk, ensuring high-quality technical support and an excellent customer experience across the organisation. The role involves supporting and developing Service Desk Agents, monitoring ...

Supply Chain Manager to join Formula at an exciting time of growth and transformation. You'll take ownership of three critical functions: Supply Chain, Customer Service and Warehouse, bringing them together under one leadership structure and helping create a more connected, high-performing operation. As a member … also have genuine influence across the business, working closely with Sales, Production, Engineering and Procurement to ensure our customers receive a best-in-class service while driving operational excellence across the site. This is a rare opportunity to join a business that is investing heavily in its future. Over ...

Hours: Monday to Friday, 8:00am - 5:00pm An established and growing manufacturing business in South Leicestershire is seeking an organised and customer-focused Sales Coordinator to join its team. This is a varied role that combines customer service, sales administration, order processing, purchasing, and general office … support. The successful candidate will play a vital role in ensuring customers receive excellent service while coordinating orders from enquiry through to delivery. The Role As the first point of contact for customers, you will be responsible for handling enquiries, processing orders, maintaining accurate records, and supporting smooth ...

Customer Sales Advisor Full Time | 37.5 Hours per Week | Monday–Friday Location: Nottingham Salary: £26,436 (OTE with bonus £30k) + Bonus Opportunity Are you a people person with a positive attitude and a desire to learn? Do you enjoy building relationships, working as part of a close-knit … team and delivering excellent customer service? We're looking for a Customer Sales Advisor to join a successful international business that supplies ingredients to customers across the globe. This is a fantastic opportunity for someone looking to build a long-term career within a supportive and stable ...

Administrator Northampton Salary: TBC Part-Time | Permanent Working Arrangement: TBC Macildowie are working with this client based in Northampton to recruit an organised and customer-focused Administrator to join a growing business This is an excellent opportunity for an experienced administrator who enjoys variety and wants a role combining … customer service, order and subscription processing, data management and finance administration. Working closely with the Sales, Support and Finance teams, you'll play an important part in ensuring customers receive a seamless service while maintaining accurate records across multiple systems. The Role As Subscription Administrator ...

Customer Support Coordinator - Lutterworth The Service Support team are the primary contact for all customer support related to installed assets. Deliver a consistent and high level of Customer Service, ensuring timely logging, high accuracy and proactive and detailed maintenance of cases with effective customer communication. Work collaboratively with the Service/Applications Engineers, Service Managers and broader Customer Support Teams to deliver a best-in- class service. The customer support team are ambassadors for the company, placing highest priority on meeting customer needs, meeting overall business performance targets. ...

title: Service Desk Analyst Location: Nottingham Salary: £27,000 per annum Shift pattern: 4 days on, 4 days off, working 07:00–19:00 Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee … Referral program and many more. Passionate about technology and helping people? As an Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, technology is only part ...

experienced warehouse leader who thrives in a fast-paced operational environment? Do you enjoy developing teams, driving performance and delivering outstanding customer service? Are you ready to play a key role in an exciting new chapter for one of GXOs major customer contracts? Here at GXO, were … leave inclusive of bank holidays. Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts ...

Service Engineer – EV Charging/EV Charging Engineer £45,000 + Company EV, UK-Wide Travel (England & Wales predominantly) Are you an experienced Service Engineer, EV Charging Engineer, EV Service Engineer or Electrical Service Engineer looking to develop your career within the UK's growing electric … charging technology, providing technical support, fault diagnosis, maintenance, testing and commissioning of AC and DC EV charging equipment across commercial and private customer sites. As a Service Engineer – EV Charging, you will work with a range of EV charging technologies, supporting customers and installation partners while also working ...

summary The Customer Service Centre and Switchboard Team Leader will provide a comprehensive, high quality service to patients, staff and members of the public on behalf of the Trust. Acting as the first point of contact for frontline staff, the Team leader will oversee … management of the customer service and switchboard teams ensuring the effective delivery of services. Main duties of the job As a subject matter expert on switchboard and helpdesk processes, the Team Leader will manage daily staff rosters to ensure appropriate coverage and maintain service efficiency. They will ...

small and medium-sized businesses. Our services span IT Support, Infrastructure Management and Software Development, helping clients improve productivity through innovative technology, exceptional service and ongoing support. Due to continued growth, we are seeking an experienced Senior IT Engineer to join our team. This is an excellent opportunity … technically strong IT professional to play a key role within a close-knit team, with exposure to a wide range of technologies and customer environments. The Role: As a Senior IT Engineer, you will be responsible for providing high-quality technical support, managing core infrastructure systems and helping ...

Field Service Technician (Midlands) Location: Covering Birmingham to Sheffield Salary: £40,000 + Overtime + Bonus (OTE £50,000+) Hours: Monday to Friday, 08 30 The Company We are working with a leading provider of automated storage and retrieval solutions, delivering innovative systems that help customers maximise efficiency, productivity … range of manufacturing, engineering, aerospace, warehousing, and cleanroom environments, the business has built a strong reputation for delivering high-quality technology and outstanding customer support. The Role An exciting opportunity has arisen for a Service Technician to join a growing field service team covering the Midlands region. ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Midlands area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

client is a managed Service Provider (MSP) in the East Midlands that delivers IT support and technology solutions to businesses across a range of industries. They pride themselves on providing excellent customer service and helping their clients get the most from their technology. They are looking … resolve technical problems. Full training will be provided, making this an ideal opportunity for someone who has a passion for technology and strong customer service skills but may not yet have extensive technical knowledge. Key Responsibilities Provide first-line support to customers via phone, email, and ticketing systems. ...

client is a managed Service Provider (MSP) in the East Midlands that delivers IT support and technology solutions to businesses across a range of industries. They pride themselves on providing excellent customer service and helping their clients get the most from their technology. They are looking … resolve technical problems. Full training will be provided, making this an ideal opportunity for someone who has a passion for technology and strong customer service skills but may not yet have extensive technical knowledge. Key Responsibilities Provide first-line support to customers via phone, email, and ticketing systems. ...