1 to 25 of 157 Permanent Customer Service Jobs in the East Midlands

payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. At Paynt, we aim to be the preferred acquirer for European payment solution providers. … re seeking talented individuals to join us on our ambitious journey. What We Need We're on the lookout for a dynamic and motivated Customer Service Agent with experience in outbound calling and upselling. As a key member of our Customer Service team, you will be … responsible for delivering exceptional service to our customers while also identifying opportunities to enhance their experience through upselling and cross-selling our products or services. Your Responsibilities Ensure high customer satisfaction by providing excellent customer service. Be responsible for proactively contacting customers to ensure continued use of more »

working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customer service and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. Salary likely to more »

drawings and specifications? As an experienced Sales Administrator you will required to: Supporting the sales team with administrative tasks such as processing orders, maintaining customer records, and preparing sales reports. Handling customer inquiries and providing excellent customer service. Coordinating with other departments to ensure timely delivery of more »

level support teams. Maintain detailed records of technical issues and resolutions. Continuously seek ways to improve support processes. Essential Qualifications: Prior experience in a customer support role or as a Help Desk Technician is beneficial. Experience of working in an MSP or IT Services provider is essential. A thorough … systems, mobile devices, and tech products. Strong problem-solving skills and the ability to address technical issues. Exceptional communication abilities, with a focus on customer service. A valid driving license is essential for this role more »

be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them … role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. more »

out of Leicestershire. About the role: As a key member of our Solar PV installation team, your mission is to deliver exceptional quality and customer service for every new build residential Solar PV installation. You will work as part of a 2-person team, assisting with the installation … and problem-solving skills. Cultural Fit: You are hungry, smart, and humble. Committed to treating customers, colleagues, and partners fairly. Dedicated to providing excellent service and support to our customers. Continuously seeking better ways to work and challenging the norm. Eager to help your teammates succeed. Living and breathing more »

Job Title: Project Co-ordinator Reports to: Customer Operations Manager Location: Corby Salary: Very Competitive Duration: Permanent Contract Located: Onsite Role Benefits A competitive salary according to relevant experiences. Discretionary annual performance related bonus. Commitment to your personal and professional development. 28 days holiday (including bank holidays), with … day accrual per year of service up to a maximum of 33 days. A competitive, contributory pension scheme (max. 5%). Participation in regular initiatives to support your well-being, local communities, and the environment. Our client is a private family-owned company with a 40-year heritage. Through … expansion plans, they are looking for a full-time, permanent Project Co-ordinator (Manager designate) to join the Contract Manufacturing Team. Reporting to the Customer Operations Manager, this commercial role will be responsible for overseeing and managing various bespoke and ongoing projects to successful delivery. Examples of projects: New more »

Are you looking for a Customer Service Coordinator job based in Leicestershire? If so, I have a fast-paced and innovative technology company with in-house Software Development and Application Support Teams, who are looking for a Customer Service Coordinator for an office-based role in … Leicestershire. The successful Customer Service Coordinator will support all internal and external customers, providing full support to the National Service Manager, in maintaining the smooth running of the service team across three business areas, acting as the first point of contact for customers, responding to all … enquiries efficiently and professionally. Main duties for the Customer Service Coordinator based in Leicestershire: Answering incoming calls and handling customer inquiries. Checking through all engineer's daily work and update on the service log website including escalations, projects, and audits. Completing daily checks of remote monitoring more »

small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. You will be working with the Resolver Team with … a focus on tackling more complicated customer issues passed through from the first line support team as part of a tiered response team to provide efficient assistance to customers. There will be a focus on joining of developing both product and technical skills to be able to resolve complex … collaborative approach, so a team player mentality and a willingness to help your colleague will be a key attribute to the role. ESSENTIALS Excellent customer service & communication skills. Excellent analytic skills and problem-solving abilities. Ability to multitask and handle multiple simultaneous issues. Knowledge of Microsoft Windows Operating more »

Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To complete electronically the customs entry requirements for European Road Operations in response to customer requests. Completion of customs administration whilst adhering to and complying with company and external authority and customs requirements and legislation. Key Responsibilities: Reviewing customer … analysis skills Ability to deal with problems efficiently and professionally Mathematical and computer literacy Attention to detail and high levels of accuracy A high customer service orientation with a passion for delivering quality Highly adaptable *Please note, in this role you will be required to work bank holidays more »

networks, printers, and other IT equipment. Assist with the setup and configuration of software applications and operating systems. Respond to help desk tickets and service requests in a timely manner, ensuring excellent customer service. Perform routine maintenance tasks, such as system updates. Document support activities, including resolutions and … of hardware components and peripherals. Familiarity with Windows operating systems. Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Excellent communication and customer service skills. Ability to work independently and collaboratively in a team environment. more »

Ensure team compliance with processes to ensure recording and invoicing accuracy Ensuring good housekeeping and security in the workshop, leading by example. Liaise with Service to ensure customers are kept informed and manage any complaints that may arise Desired Skills of Workshop Controller- Organisation skills IT Literate Experience warranty more »

procuring, maintaining, and reporting over a wide range of sites and sub-systems. Someone who enjoys diagnosing and problem solving and is committed to customer service. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence and valid passport. Have no more »

Service Delivery Coordinator Location : Bilsthorpe, Newark, NG22 8UA, UK Salary : Competitive + Benefits Contract : Permanent, Contract Hours : Part-time - 20 hours per week Benefits : A competitive salary in a growing company committed to our people. 29 days holiday incl. bank holidays. Holidays increase with length of service. Hybrid working. … cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role : To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator more »

per year For this position, you must live in one of the following postcodes:PE11, PE12 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission … of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program, you will be … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

with a strong background in installing and servicing CCTV, Access Control and Intruder Alarms. Location Midlands Person Spec 3 Years relevant experience (Required) Exceptional Customer Service Skills Confident that you can "Hit the ground running" Full UK Driving License Experience - Install Commission and Service CCTV Access Control more »

Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »

iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of more »

all Supply Chain and Planning related systems. This includes development of the current systems resolving issues whilst mitigating business risk and maintaining supplier and customer service. Ensure all Supply chain systems are maintained, and any incidents are diagnosed and resolved in a timely manner (Evolve/AX/Excel more »

and become a valued member of the team. You should be positive and enthusiastic having the ability to provide the client with a premium service and the capability to work independently or within a team when required. Multi Disciplined Engineer Ref: V298 Based in Mansfield The role involves: - The … service and maintenance of Intruder Alarms, CCTV, Access Control, Fire Alarm Systems. Assisting with the commissioning of the above systems (on occasions). Ensure that the client is satisfied with the servicing of the system prior to leaving site. Accurate completion of documentation, timesheets, and submission of job reports … through the Companys service management system. Provide a premium service to customers at all times. Always working to safe health and safety practices Inclusion in the Companys out of hours call out rota. Key experience/qualifications: Be able to demonstrate a good technical knowledge of Intruder Systems more »

pay to applicants who display the required skills. This position will also allow the individual to advance within this role to become a qualified service engineer. Reporting to the Technical Manager, your duties will also involve general labouring around the yard and will vary on a daily basis depending … appreciation of Health & Safety Experience of working in a team environment FLT experience (training will be given if no experience). Travelling to our customer sites with our engineers will be a requirement with out of hours working which can involve stopovers due to the location of some of … like you. Mitchellwest is a privately owned independent company specialising in the maintenance of backup power supply. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our equipment, infrastructure, processes, and people to achieve long term sustainable growth. We aim more »

Field Service Engineer Grimsby £34,000 - £35,000 Basic + Overtime (OTE £60,000) + Career Progression + Technical Training + Company Van + Door to Door + Growing Company + Package + Immediate Start Earn in excess of £60 '000 in your first year as a field service … engineer and thrive working for a company where you will receive technical development and become a specialist in a great industry. You will be customer facing working for a great company who are recognised as market leaders. This expanding and forward thinking business specialises in providing a high quality … service to customers in commercial industries & due to excessive growth, they are looking to bring on and invest in an additional field service engineer. Significantly increase your earnings with continuous overtime, paid at a premium rate whilst working with a company who will invest in you to become more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

stores and just hit record sales for the 3rd consecutive year! And we're as big on career opportunities as we are on outstanding service and great value. After all, it's brilliant, friendly, knowledgeable people that make us special. Right now we're on a journey of exciting … stores online and on Google Administration Manage the Digital inboxes by addressing and responding to any queries that come through from either stores or Customer Services Requirements Strong written, numerical and verbal communication skills Confident in using Microsoft Excel and PowerPoint Excellent organisation skills and attention to detail Works … success. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more »

built a reputation as a specialist technical distributor of automation and control components, devices, and solutions. This reputation comes from the commitment of our customer service, established supplier portfolio, and technical support. We employ over 160 people and from our 14 branches throughout the UK & Ireland provide a … local service to our customers. Ranger Computer Systems (RCS) is the IT division of the BPX Group. RCS provides IT Products and Technical Services to businesses throughout the UK, working closely with our main partners Microsoft, Hewlett Packard, and APC. Job purpose As a member of our RCS team … you will be responsible for handling customer enquiries, liaising with suppliers, and ensuring that our clients receive the highest level of service. By utilising your excellent interpersonal skills, you will develop long-term relationships with our customers ensuring that their requirements and business needs are interpreted and handled quickly more »