1 to 2 of 2 Permanent Documentation Skills Jobs in the East Midlands with Remote Work Options

.Net, SQL Server and AWS You have experience with solution and technical design of multi-tier, distributed scalable .Net solutions You have advanced technical documentation skills You have excellent communication, presentation and collaboration skills What's in it for you: As a Technical Solutions Architect you will more »

help request tracking tools and occasionally providing in-person, hands-on help at customer sites, typically 1-2 times a week. Excellent customer-facing skills are essential. Responsibilities - What Will You Be Doing? Operational Management Provide support across the whole line of business to both external and internal customers. … Provide technical training and guidance to Level 1 Service Desk Technicians. Build rapport with all Service Desk customers and colleagues. Escalate incidents with accurate documentation to a suitable technician or vendor when required. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions … Cyber Essential Plus, PCI, ISO. Adherence to and positive promotion of Signal IT Solutions' Core Values. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills. Strong documentation skills. Fluent English language skills. Personal Attributes Ability to conduct research more »