21 of 21 Permanent IT Support Jobs in the East Midlands

All About Recruitment Ltd is currently recruiting for a Permanent IT Support Assistant/Technician to start asap. Applications are invited from candidates with experience in: Tech Support, IT Support, IT Admin, Helpdesk Technician, 1 st Line support, 2 nd Line Support, Technical Support, IT Installation, IT Helpdesk , IT Trainee, IT Support, IT Admin, Helpdesk Admin Salary: £25,000 - £27,000 Start Date : ASAP Location: NN4 Hours of work: Core hours 40 hours a week Monday Friday, office hours, 08.30 17.30 Our Client: A family run company with an excellent staff culture and great benefits package. The Role: The successful candidate will assist with proving … IT support via telephone and online chat. Some field-based work may occasionally be required Duties and responsibilities will include but are not limited to: Supporting IT issues and software and hardware faults Resolving basic issues over the phone and via remote desktop access Resetting passwords and completing software updates Ordering replacement hardware and accompanying engineers to More ❯

All About Recruitment Ltd is currently recruiting for a Permanent IT Support Assistant/Technician to start asap. Applications are invited from candidates with experience in: Tech Support, IT Support, IT Admin, Helpdesk Technician, 1 st Line support, 2 nd Line Support, Technical Support, IT Installation, IT Helpdesk , IT Trainee, IT Support, IT Admin, Helpdesk Admin Salary: £25,000 - £27,000 Start Date. . click apply for full job details More ❯

Do you have experience in being a first point of contact for IT queries? Are you looking to work as part of a supportive team with further training opportunities? Previous applicants need not apply. Role: IT Support Engineer 1st Line Location: Eyre Court, Lincoln Salary: £23,000 to £25,000 Hours of work: 37.5 hours per week … Monday - Friday 08:30 -17:00 - Hybrid Working We have an excellent opportunity for an IT Support Engineer to join our Lincoln Head Office Team. For this role, the IT Support Engineer will be required to provide first line support for all IT calls; ensuring that positive customer experience and customer satisfaction are considered … in all interactions. As a first line IT Support Engineer you will resolve most calls directly and support the resolution of more complex issues by effective escalation to second line support. This role will also be responsible for conducting a range of regular ongoing tasks, including first line function to support the effective operation of the More ❯

IT Support – Hybrid Our client is urgently looking for an experienced IT Support Analyst, with an understanding of Microsoft Dynamics 365 Business Central, to join their team on a permanent basis. To be considered for this role, you must have either knowledge, an understanding or experience of Microsoft Dynamics 365 Business Central. The position is hybrid … with 2-3 days on-site each week. You will provide general Level 1 & 2 IT support across the organisation, with a focus on supporting Microsoft Dynamics Business Central, Shopify integrations. You will be rewarded with an excellent salary, as well as a brilliant benefits package including hybrid working, annual leave, pension scheme, training & development, retail discounts, death … in service cover and many, many more perks! IT Support – Key Skills: Knowledge, an understanding, or experience with Microsoft Dynamics 365 Business Central Experienced in 1st and 2nd Line IT Support Experience with Windows OS, O365, Azure, Active Directory and ITIL Ticketing systems experience Strong communication skills, both written and verbal Good stakeholder management skills Ability More ❯

IT Support Specialist Location: Lenton Lane area, Fully Office-based Salary: £30-32K (dependent on experience) We are looking for a proactive and highly experienced IT Support Specialist to act as the first point of escalation for IT queries, providing 1st and 2nd line support across the business. You’ll help maintain our … IT hardware, software, and infrastructure while delivering reliable, helpful support to over 130 users.Working within a Microsoft 365 and Windows Server environment, you’ll manage support tickets, resolve technical issues, maintain security standards, and carry out routine maintenance tasks. The role includes onboarding/offboarding staff, managing hardware resources, and supporting wider IT projects and infrastructure … activities. Key Responsibilities Provide 1st and 2nd line IT support to 130+ users Log and manage support tickets through the ITSM system Resolve issues via phone, email, remote access, or deskside Maintain antivirus, patch management, and device updates Support ongoing IT maintenance tasks and infrastructure needs Manage hardware availability and maintain stock levels Onboard and More ❯

2nd Line IT Support Analyst £27,000 PA Salary + Bonus 40 Hours Per Week Office Based Role We are looking for a hands-on IT Support Technician to provide fast, effective hardware, software, and business system support across UK and European sites. You’ll play a key role in maintaining our bespoke systems and … ensuring minimal downtime for users. Key Responsibilities: Deliver 1st and 2nd line IT support for Windows, MS Office, and bespoke business systems. Diagnose and resolve hardware, software, and network issues. Configure and deploy laptops, desktops, and mobile devices. Maintain asset records and manage incidents through the ticketing system. Support IT infrastructure, telephony, and business applications. Assist … with system improvements, user training, and project work. About You: GCSE-level education (or equivalent) and a full UK driving licence. Experience providing IT support for Windows environments. Strong troubleshooting, communication, and customer service skills. Knowledge of Active Directory, networking basics, and hardware repair. (Desirable) Server support, ITIL experience, or SQL skills. If you’re a motivated More ❯

IT Support Technician Derby Permanent to £30,000 (DOE) IT Support Technician needed for a permanent role in Derby . Providing day-to-day IT support to clients across the midlands. A chance to join an established IT Services business with a proven track record spanning 20+ years. Start ASAP in Dec …/Jan 2026. Benefits include - Salary to £30k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. Key skills, experience + tasks: Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via … the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS More ❯

IT Support Engineer Derby Permanent to £30,000 (DOE) IT Support Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start asap in Nov/Dec … 2025. Benefits include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more! Key skills, experience + tasks: Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic More ❯

IT Support Assistant Job Type: Full-time, Permanent Pay: £23,000 - £24,000 per annum HL Partnership are a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Our goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or … location, using market-leading technology. Due to continued growth, we are looking to establish a new team providing first-line IT support to the business. This is an office-based role working 35 hours a week, Monday to Friday. The Role: Getting the right outcome for customers is at the heart of what we do. The main aim … of the role is to support the business providing first line IT support for internal and third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so we are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure More ❯

IT Support Assistant Job Type: Full-time, Permanent Pay: £23,000 - £24,000 per annum Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or … location, using market-leading technology. Due to continued growth, they are looking to establish a new team providing first-line IT support to the business. This is an office-based role working 35 hours a week, Monday to Friday. The Role: Getting the right outcome for customers is at the heart of what they do. The main aim … of the role is to support the business providing first line IT support for internal and third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so they are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure More ❯

IT Support Technician Derby Permanent to £30,000 (DOE) IT Support Technician needed for a permanent role in Derby . Providing day-to-day IT support to clients across the midlands. A chance to join an established IT Services business with a proven track record spanning 20+ years click apply for full job More ❯

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80’s, XMA has grown to become one of the top … to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Nottingham JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be the first point of contact for customers, and you’ll … ll take full ownership of tickets to ensure that customers have a consistent line of communication with any queries. You’ll also work with other members of the technical support team, using their knowledge and experience, to reach a satisfactory resolution. REQUIREMENTS: We are looking for someone that has at least 6-12 months experience within a technical role More ❯

IT Trackside Support Engineer Join the team behind cutting-edge motorsport technology! This is a fantastic opportunity for a motivated 2nd Line Technical Support Analyst to provide high-quality infrastructure and network support in a fast-paced, high-performance environment supporting Formula 1 operations. About the Role As part of a small, dedicated IT team … you’ll deliver first-class IT operational support across Trackside. Following extensive training and shadowing, you’ll provide 24x7 remote support to Formula 1 and Formula E staff during race seasons. You’ll balance multiple priorities, resolve complex issues, and ensure IT services run smoothly in an environment where every second counts. Key Responsibilities Deliver technical … support and solutions across the full ITIL service lifecycle Support both operational and project-based tasks, meeting demanding SLAs and deadlines Provide exceptional customer service and guidance to colleagues and stakeholders Maintain strong communication with internal teams and third parties Identify and drive service improvements and process enhancements Provide out-of-hours and trackside support on a More ❯

Job Title: 2nd Line IT Support Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join … technologies, making this the perfect role for someone who enjoys variety and problem-solving in a fast-paced environment. Key Responsibilities Act as an escalation point for 1st Line support, resolving more complex technical issues. Provide remote and on-site support across client systems, ensuring minimal downtime. Administer and support Microsoft 365, Windows Server, and Active Directory … environments. Configure and maintain desktops, laptops, printers, and peripherals. Troubleshoot and support networking technologies, including routers, switches, VPNs, and firewalls. Assist with client IT projects such as cloud migrations, infrastructure upgrades, and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience More ❯

Are you looking to launch your career in IT, networking and security? We’re looking for an IT Support Apprentice to join our team, where you’ll gain hands-on experience supporting a range of IT and security systems. Link Integrated is a leading provider of integrated security and technology solutions for businesses across the UK. … be joining a friendly and professional team committed to developing your skills and supporting your long-term growth in the tech industry. What you’ll be doing: As an IT Support Apprentice, you’ll play a key role in supporting our staff, engineers, and customers both on-site and remotely. Every day will bring new challenges as you … develop your skills across IT and networking systems. Responsibilities: Providing 1st & 2nd line support to staff and customers across IT and security systems. Keeping our networks running smoothly with updates, patches, and upgrades. Supporting remote users and apps – configuring, troubleshooting, and making sure things work. Managing user accounts and access across our platforms. Helping keep our More ❯

Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around … users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and … effective support. Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT More ❯

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80 s, XMA has grown to become one of the top … to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Nottingham JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be the first point of contact for customers, and you ll … ll take full ownership of tickets to ensure that customers have a consistent line of communication with any queries. You ll also work with other members of the technical support team, using their knowledge and experience, to reach a satisfactory resolution. REQUIREMENTS: We are looking for someone that has at least 6-12 months experience within a technical role More ❯

Onsite IT Technician | £26,000 to £32,000 + Paid Certs + Mileage Location: Desborough Type: Full time, Permanent We're supporting a growing organisation looking for a confident, people focused Onsite IT Technician to join their team. This is a hands on role working across local sites, providing end user support, troubleshooting hardware and software issues … and assisting with small infrastructure projects. You'll be the go to technical presence onsite, ideal for someone who enjoys face to face support, taking ownership, and seeing the impact of their work immediately. What You'll Be Doing Providing deskside and floor walk support across multiple locationsTroubleshooting Windows 10 and 11, Office 365, printers, networking and hardware … issuesManaging user accounts in Active Directory, Azure AD and IntuneSetting up new kit including laptops, mobiles, peripherals and AV equipmentSupporting small upgrade and migration projectsWorking with the wider IT Support and Infrastructure teamsMaintaining documentation and escalating issues when needed What They're Looking For Experience in 1st or 2nd Line Support, or Field SupportStrong troubleshooting skills and More ❯

IT Helpdesk Technician 1st Line Support ( Hardware & Software) Northamptonshire Full time Permanent Role Monday - Friday between 9.00 - 17.30 Mon-Thurs and 09.00 - 17.00 on Fridays (1hr lunch) Office based Full UK Driving Licence required (occasional travel to other UK offices) £40,000 Basic Plus benefits to include Employer contributory pension, on site parking, Kitchen area, Free Fruit available … all day 25 days holiday plus Bank holidays. Are you a proactive and customer-focused IT Helpdesk Support Technician that loves to resolve IT related issues? Due to an internal move, we have a fantastic 1st line Helpdesk Technician role just come in from our long standing Engineering client based in the Northamptonshire areas. This will be … a hands-on IT Helpdesk Technician role supporting with desktops, mobile devices , network systems and global software platforms. No two days will be the same. Duties of the role will include Providing first-level support for hardware, software, and network issues. Responding to helpdesk tickets, emails, and calls in a timely and professional manner. Troubleshooting and resolving issues More ❯

Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients … core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve … and work effectively with the internals teams including close collaboration with the IT manager based at the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone More ❯

Job Title: 2nd Line IT Support Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join More ❯