IT Support Jobs in the East Midlands

IT Support
England > East Midlands

The median IT Support salary in the East Midlands is £28,000 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 43 39 99
Rank change year-on-year -4 +60 -6
Permanent jobs requiring an IT Support 158 211 82
As % of all permanent jobs advertised in the East Midlands 5.98% 4.80% 2.88%
As % of the Job Titles category 6.30% 5.08% 3.26%
Number of salaries quoted 128 185 46
10th Percentile £21,250 £22,500 £23,000
25th Percentile £25,500 £24,000 £25,750
Median annual salary (50th Percentile) £28,000 £26,250 £27,500
Median % change year-on-year +6.67% -4.55% +10.00%
75th Percentile £33,375 £31,731 £29,688
90th Percentile £37,875 £35,250 £37,250
England median annual salary £31,500 £29,000 £31,375
% change year-on-year +8.62% -7.57% +8.19%

All Permanent IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 2,509 4,151 2,517
% of permanent jobs with a recognized job title 94.89% 94.49% 88.44%
Number of salaries quoted 1,038 3,011 1,355
10th Percentile £26,250 £25,750 £26,250
25th Percentile £31,250 £31,250 £36,250
Median annual salary (50th Percentile) £45,000 £42,500 £50,000
Median % change year-on-year +5.88% -15.00% +5.26%
75th Percentile £60,000 £56,000 £63,750
90th Percentile £68,750 £68,750 £75,000
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

IT Support
Job Vacancy Trend in the East Midlands

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for IT Support in the East Midlands

IT Support
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing IT Support in the East Midlands.

Salary trend for IT Support in the East Midlands

IT Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing IT Support in the East Midlands over the 6 months to 14 May 2025.

Salary histogram for IT Support in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East Midlands region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +13 57 £27,500 +15.18% 8
Nottinghamshire +58 43 £31,500 +23.53% 10
Leicestershire +36 28 £28,500 -3.59% 8
Lincolnshire -17 17 £24,763 -9.95% 9
Northamptonshire -56 12 £27,000 +3.85% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 14 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring IT Support in the job title.

1 104 (65.82%) Windows
2 85 (53.80%) Microsoft 365
3 84 (53.16%) Social Skills
4 76 (48.10%) Microsoft
5 72 (45.57%) Problem-Solving
6 68 (43.04%) Active Directory
7 52 (32.91%) Customer Service
8 40 (25.32%) Driving Licence
8 40 (25.32%) ITSM
9 29 (18.35%) Azure
9 29 (18.35%) AWS
10 28 (17.72%) Microsoft Exchange
11 26 (16.46%) ITIL
12 25 (15.82%) Cybersecurity
13 24 (15.19%) SLA
13 24 (15.19%) Law
14 22 (13.92%) Cisco
15 20 (12.66%) CCNA
15 20 (12.66%) Cisco Certification
15 20 (12.66%) Mathematics
15 20 (12.66%) Windows Server
16 19 (12.03%) PowerShell
16 19 (12.03%) Mac OS
16 19 (12.03%) Degree
17 18 (11.39%) SharePoint
17 18 (11.39%) Line Management
18 17 (10.76%) Enterprise Software
18 17 (10.76%) Presentation Skills
18 17 (10.76%) Linux
19 16 (10.13%) VoIP

IT Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (17.72%) Microsoft Exchange
2 18 (11.39%) SharePoint
3 13 (8.23%) Confluence
Applications
1 13 (8.23%) Microsoft Office
2 7 (4.43%) Microsoft Excel
Cloud Services
1 85 (53.80%) Microsoft 365
2 29 (18.35%) AWS
2 29 (18.35%) Azure
3 16 (10.13%) Entra ID
4 15 (9.49%) OneDrive
5 10 (6.33%) SaaS
6 8 (5.06%) PaaS
7 5 (3.16%) Mimecast
8 2 (1.27%) Power Platform
9 1 (0.63%) Dynamics 365
Communications & Networking
1 16 (10.13%) VoIP
2 13 (8.23%) DNS
3 12 (7.59%) DHCP
3 12 (7.59%) TCP/IP
4 11 (6.96%) Network Security
5 10 (6.33%) 3G
5 10 (6.33%) 4G
5 10 (6.33%) ADSL
6 7 (4.43%) Firewall
7 6 (3.80%) Internet
8 5 (3.16%) WLAN
9 3 (1.90%) Wi-Fi
10 1 (0.63%) Intranet
10 1 (0.63%) iSCSI
10 1 (0.63%) Remote Desktop
10 1 (0.63%) SAN
10 1 (0.63%) VLAN
Database & Business Intelligence
1 3 (1.90%) MS Access
Development Applications
1 13 (8.23%) JIRA
General
1 84 (53.16%) Social Skills
2 24 (15.19%) Law
3 17 (10.76%) Presentation Skills
4 12 (7.59%) Analytical Skills
5 7 (4.43%) Public Sector
6 4 (2.53%) Inclusion and Diversity
6 4 (2.53%) Organisational Skills
7 3 (1.90%) Marketing
8 1 (0.63%) Automotive
8 1 (0.63%) Billing
8 1 (0.63%) Manufacturing
8 1 (0.63%) Pharmaceutical
Miscellaneous
1 40 (25.32%) Driving Licence
2 17 (10.76%) Enterprise Software
3 14 (8.86%) Onboarding
4 3 (1.90%) EPoS
4 3 (1.90%) Social Media
5 1 (0.63%) Data Protection Act
5 1 (0.63%) iPhone
Operating Systems
1 104 (65.82%) Windows
2 20 (12.66%) Windows Server
3 19 (12.03%) Mac OS
4 17 (10.76%) Linux
5 11 (6.96%) Windows 10
6 9 (5.70%) Windows 7
7 6 (3.80%) Apple iOS
8 2 (1.27%) Android
8 2 (1.27%) Red Hat Enterprise Linux
Processes & Methodologies
1 72 (45.57%) Problem-Solving
2 52 (32.91%) Customer Service
3 40 (25.32%) ITSM
4 26 (16.46%) ITIL
5 25 (15.82%) Cybersecurity
6 20 (12.66%) Mathematics
7 18 (11.39%) Line Management
8 15 (9.49%) Agile
8 15 (9.49%) Incident Management
8 15 (9.49%) Mentoring
9 13 (8.23%) Root Cause Analysis
10 12 (7.59%) Asset Management
10 12 (7.59%) Logistics
10 12 (7.59%) Migration
11 11 (6.96%) Mobile Device Management
12 8 (5.06%) Coaching
12 8 (5.06%) Collaborative Working
12 8 (5.06%) CRM
13 7 (4.43%) Customer Experience
13 7 (4.43%) Project Management
Programming Languages
1 19 (12.03%) PowerShell
2 15 (9.49%) SQL
Qualifications
1 20 (12.66%) CCNA
1 20 (12.66%) Cisco Certification
2 19 (12.03%) Degree
3 13 (8.23%) CCNP
3 13 (8.23%) MCP
3 13 (8.23%) MCSE
3 13 (8.23%) Microsoft Certification
4 8 (5.06%) MCSA
5 6 (3.80%) Azure Certification
6 5 (3.16%) Computer Science Degree
6 5 (3.16%) LPIC
7 4 (2.53%) A+ Certification
8 3 (1.90%) DBS Check
8 3 (1.90%) Network+ Certification
Quality Assurance & Compliance
1 24 (15.19%) SLA
2 9 (5.70%) GDPR
3 5 (3.16%) Cyber Essentials
4 3 (1.90%) PCI DSS
System Software
1 68 (43.04%) Active Directory
2 9 (5.70%) Hyper-V
3 2 (1.27%) Firmware
Systems Management
1 15 (9.49%) Microsoft Intune
2 6 (3.80%) Jamf Pro
3 3 (1.90%) SCCM
4 1 (0.63%) Autotask
Vendors
1 76 (48.10%) Microsoft
2 22 (13.92%) Cisco
3 10 (6.33%) Sage
4 6 (3.80%) ServiceNow
5 5 (3.16%) Barracuda Networks
5 5 (3.16%) Meraki
5 5 (3.16%) Sophos
5 5 (3.16%) Veeam
6 3 (1.90%) Adobe
6 3 (1.90%) dotdigital
6 3 (1.90%) HP
7 2 (1.27%) Apple
7 2 (1.27%) Red Hat
7 2 (1.27%) VMware
8 1 (0.63%) Aruba
8 1 (0.63%) Datto