2 of 2 Permanent ITIL Certification Jobs in the East Midlands

Ability to identify customer issues, working with internal teams (Development, Delivery) to drive resolution. Strong track record managing and resolving incidents end-to-end. ITIL qualification and significant experience leading IT service teams. Demonstrated ability to drive continuous improvement and meaningful change. Experience managing customers effectively, particularly within blue ...

including CRM/ERP implementations Full knowledge of Agile, Waterfall and Lean methodologies Up to date knowledge of IT security and governance compliance standards ITIL certified highly advantageous Demonstrable proficiencies in working with Salesforce, Atlassian Suite, MS 365 and Sage advantageous Confident communicator on all levels, including stakeholders Ability ...