6 of 6 Permanent Incident Management Jobs in the East Midlands

role at Avery Healthcare is a crucial position that focuses on managing and optimizing the company's critical software systems, including Time and Attendance, Incident Management, and Accounting. The successful candidate will be responsible for maintaining system performance, troubleshooting issues, and implementing improvements to enhance the efficiency … solving problems and making technology work smarter for people? Were looking for a System Administrator who can manage and optimise our Time and Attendance, Incident Management, and Accounting software, critical tools that keep our business moving. In this role, youll maintain systems, troubleshoot issues, and implement improvements that ...

standards higher. This is about: Scalable, secure Azure cloud environments Rock-solid Infrastructure as Code (Terraform) Mature CI/CD pipelines & GitHub workflows Observability, incident management & reliability Building a true DevOps/SRE culture If uptime, automation and elegant infrastructure matter to you - youll feel at home here. … Design and scale Azure infrastructure Drive Terraform best practice across environments Improve monitoring, alerting & system visibility Implement SRE principles (SLAs, SLOs, error budgets) Guide incident management & root cause analysis Elevate CI/CD and release strategies Embed a culture of automation, accountability and security You wont just respond ...

someone who shares that passion for reliability, simplicity and great service. As our Technology Manager for Enterprise Platforms & Engineering, you’ll lead the management of our SAP and MyProduct (Supplier Toolkit) platforms, as well as associated enterprise systems. You’ll make sure our services are stable, secure and well … makes a real difference — keeping critical services running while enabling future innovation across Booker. You will be responsible for Lead the day-to-day management of SAP, MyProduct and the wider platform portfolio, ensuring stable, secure and reliable performance. Own end-to-end support for a 24/ ...

hire a number of experienced IT Support Analysts. The Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms. * Management of incidents across the platforms. * Input into the root cause analysis and incident post-mortems off the back of service restoration. * Troubleshooting … resolving issues and incident for first contact resolutions. * Accountable for proactively managing and prioritising ticket queue and ensuring that all incidents and requests are accurately logged and updated in accordance with our SLA's and procedures within our ITSM system. * Contribute effectively to the establishment and maintenance ...

passion with hunger for learning and personal development. As IT Site Services, you will be supporting your colleagues in delivering exemplary service ownership and management of projects, priority incidents and problem records. You will be responsible for provision of specialist technical support, control and proactive maintenance across …/usability requirements both for the current and future needs of the business and our customers. You will need to follow approved processes including incident management and request fulfilment to ensure a high level of customer service. Key Responsibilities To provide on-site 2nd line technical support ...

infrastructure experience with the ability to coordinate delivery and develop team capability. You will demonstrate: Experience leading or mentoring infrastructure/operations teams Proven incident management and troubleshooting capability Experience overseeing suppliers and service performance Ability to balance operational priorities with technical change delivery Excellent communication skills across … technical and non-technical stakeholders Strong knowledge of core infrastructure technologies (servers, networking, cloud platforms, virtualisation, endpoint management) Experience within a regulated or financial services environment would be highly desirable. Why Apply? This is an opportunity to take ownership of a critical IT function within a stable and well ...