6 of 6 Permanent Knowledge Management Jobs in the East Midlands

perform all testing and documentation of the results of the turn-up. Job Scope/Supervision: The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers. Duties and Responsibilities … network solutions providing exceptional client experience while ensuring the integrity of service delivery. Internal interaction with members of the sales, sales engineering, and project management teams Create, modify, and maintain engineering process, workflows, and documentation Support customers through service acceptance by troubleshooting service issues during turn up (e.g., throughput ...

assist with system configuration and enhancement activities. Working closely with platform specialists, developers, business stakeholders, and third-party partners, you will develop your technical knowledge while contributing to the ongoing success of a business-critical platform. This role offers an excellent foundation for a long-term career within ServiceNow … tickets. • Monitor platform performance and escalate issues where appropriate. • Support platform testing, upgrades, and enhancement activities. • Assist with maintaining system documentation, user guides, and knowledge articles. • Work with senior team members to identify recurring issues and potential improvements. • Learn ServiceNow administration and configuration best practices. • Participate in training ...

Description We're looking for a Knowledge Engineer to build internal AI use cases that drive real change across the firm. Job Description We're looking for a Knowledge Engineer to build internal AI use cases that drive real change across the firm. The role As a Knowledge Engineer, you'll sit within our Knowledge Management department with a clear focus on building and delivering internal AI use cases agreed by the Transformation board. You'll enjoy hands-on, practical work, moving comfortably between different practice groups and work types, and you'll bring ...

second-line support as part of the ICT Security Team, ensuring high levels of service and support. Participate in the incident, service request, and knowledge management practices within the ICT Security function, learning and using appropriate ITSM tools. Escalate complex issues to the ICT Security Manager, relevant colleagues … systems and software to ensure security, resilience and service continuity. Including regular patching, upgrades, backups and documentation reviews. To gain experience of management and administration of user accounts, privileges and access rights in accordance with NFRS policy and industry best practice. Including supporting onboarding/offboarding processes, account setup ...

some or all of the following: Generative AI, Large Language Models (LLMs), AI assistants and AI agents. Retrieval Augmented Generation (RAG), enterprise search and knowledge management solutions. Solution, platform or enterprise architecture. Data architecture, integration, APIs and governance. Security, compliance, risk management and secure-by-design principles. ...

Browne Jacobson in Nottingham is seeking a Knowledge Engineer to build internal AI use cases that drive real change across the firm. You will join the Knowledge Management department with hands-on, practical work and a focus on delivering tangible results for fee earners. This role offers ...