1 to 25 of 36 Permanent Onboarding Jobs in the East Midlands

support implementation and post-launch adoption. Contribute to business case development and benefit realisation tracking for system investments. Identify opportunities to streamline processes and enhance automation across finance, client onboarding, and reporting workflows. Person Specification Qualifications & Experience Bachelor’s degree in Business, Accounting, Computer Science, or Information Systems. 3+ years' experience as a Business Analyst in financial services, accounting, or More ❯

team you'll also contribute to technical discussions, strategic decision making and help to mentor more mid-level data engineers. Location/WFH: There's a remote interview and onboarding process and you'll be able to work from most of the time, meeting up with the team for constructive meetings once a month/quarter in the Nottingham office. More ❯

agreed SLAs. Pre-Sales Consultation: Collaborate closely with the Pre-Sales team to discuss and recommend the most suitable technology solutions and architectures for upcoming client projects. New Client Onboarding & Transition: Serve as the main point of technical contact for new clients immediately after a solution goes live. Manage support and bedding-in issues until the solution is fully transitioned More ❯

. Ideal for candidates within 30–45 mins (Stevenage, Cambridge, Peterborough). Responsibilities Resolve escalated technical issues (remote & on-site) Lead projects: cloud migrations, security, compliance, infrastructure upgrades Drive onboarding, auditing, and project planning Maintain detailed SOPs, documentation, and compliance reports Mentor junior engineers & support client IT strategy Qualifications 6–8 years in IT (MSP or enterprise) Required Skills Strong More ❯

both support teams and customers. Deliver internal IT project work, focusing on the deployment and management of IT and network infrastructure, and enhancing internal systems and security protocols. Conduct onboarding surveys for new IT customers, ensuring a seamless and professional experience while equipping the support team with the information needed to provide effective service. Work independently to find resolutions and More ❯

suite, during project delivery and pre-sales. Guide baseline decisions and ensure alignment across the PS team. Drive internal efficiency and process improvements. Mentor junior team members and support onboarding initiatives. Maintain KPIs: Quality Score and Customer Feedback Score consistently above 90%. Measurable Outcomes Projects delivered on time, within budget, and to client satisfaction. Comprehensive and clear project documentation. More ❯

driving high customer satisfaction and long-term engagement. You’ll work consultatively, providing strategic advice and best practice guidance, while collaborating across departments to deliver seamless customer experiences. From onboarding and training to feedback and innovation, you’ll be the voice of the customer within MAB. We're looking for someone with: Excellent communication and relationship-building skills A strategic More ❯

support tickets, completing key administrative tasks, and helping ensure clients receive a responsive and positive experience. The successful candidate will also play an important role in supporting product testing, onboarding activities, user administration and ongoing service improvements. Key Responsibilities: Respond to customer support queries via phone, email and online ticketing systems. Diagnose, investigate and resolve 1st-line technical issues within More ❯

and qualify SME prospects that will benefit from Microlises delivery management solutions Manage the entire sales cycle, from lead generation, following up marketing generated leads to closing deals and onboarding new customers Develop and execute strategic sales plans to acquire new customers Conduct in-depth discovery sessions using MEDDPICC to uncover customer needs and pain points Present tailored solutions that More ❯

as needed. Take ownership of incidents and service requests, ensuring timely updates and resolution while maintaining high levels of customer service and adherence to ITSM principles. Manage access control, onboarding and offboarding processes, and maintain a solid understanding of Active Directory. Create and maintain support documentation, self-help guides, and training materials; deliver basic in-house training and support knowledge More ❯

promote the full range of IT and Cloud services. Manage a sales pipeline, forecast accurately, and achieve revenue/margin targets. Collaborate with internal teams to ensure a smooth onboarding experience for new clients. Maintain high customer satisfaction and develop long-term partnerships. Skills & Experience Minimum 1 year’s experience in the IT industry Proven experience in sales or business More ❯

maintenance and basic system changes Liaise with external support partners and vendors for escalated technical issues or customisations Maintain documentation on recurring issues, fixes and user guides Assist with onboarding and training of new users on ERP processes and best practices Support testing and rollout of new features, updates and integrations Knowledge & Skills Experience supporting ERP systems such as Dynamics More ❯

Laboratory Diagnostics Following continued growth this market-leading organisation now seeks to recruit a customer focused Applications Specialist responsible for: Performing pre-sales demonstrations and post-sales customer training Onboarding new customers by engaging teams in the launch Travelling to prospective customer sites, luminary sites and trade shows to perform presentations Providing ongoing application assistance and support to end users More ❯

in- person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes for new team members, ensuring appropriate account and system access. Follow defined support procedures and processes as trained. Maintain a strong customer service ethic in all user interactions. Contribute More ❯

Ensuring compliance with company and group IT policies Collaborating with group IT on rollouts and upgrades Installing and maintaining servers, networks, and wireless systems Supporting staff with IT needs, onboarding, and system access Leading IT projects to future-proof infrastructure and security What You'll Bring: 2-5 years' experience in IT operations , ideally within manufacturing or industrial environments Proven More ❯

contact for your portfolio, providing regular reviews, strategic advice, and ensuring clients’ evolving needs are met. Collaboration: Work closely with Sales Development, Technical, and Product teams to deliver seamless onboarding and ongoing support. Account Planning: Develop and execute account plans focused on retention and growth. Maintain accurate records and forecasts in the CRM. Market Insight: Stay informed about industry trends More ❯

operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed More ❯

operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed More ❯

operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed More ❯

operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed More ❯

remote and field-based support for critical incidents, ensuring minimal disruption to customer operations. Maintain ownership of high-priority tickets and ensure timely resolution in line with SLAs. Project & Onboarding Support Collaborate with project teams to provide technical support for new customer deployments during the implementation and post-implementation phase before handover into in-life helpdesk teams. Assist in the More ❯

expert. Driving best practices, automation, and future tech adoption. Supporting major incident resolution and mentoring engineers. Approving high-risk changes and reviewing incident reports. Shaping our network roadmap and onboarding new customers. About you: Proven experience in network engineering (MSP experience a plus). Deep knowledge of routing/switching (BGP, OSPF, EIGRP). Hands-on with Cisco, Juniper, Fortinet More ❯

hours of 7am and 9pm, including weekend work on a 1 in 4 weeks basis. Qualifications All technical training will be provided via our IT Training Programme in your onboarding No prior experience needed but be able to demonstrate a passion for IT and desire to develop your skillset and learn/grow with our business. Team focused and able More ❯

design and governance of enterprise data solutions within a high-scale payments environment. The role involves shaping strategic data architecture, driving technology alignment, and ensuring robust delivery across POS, onboarding, authorisation, and transaction workflows. Key Responsibilities Lead enterprise data architecture strategy and data modelling across payment systems. Design and validate High-Level Data Designs, integration frameworks, and source-to-target More ❯

queries in a timely and professional manner Handle activations via our online portal Configure and manage Telematics units through the portal Work collaboratively with internal teams to ensure smooth onboarding and support processes About You: Previous experience in a customer support or technical support role (ideally within Telematics or a tech environment) Strong communication and problem-solving skills Comfortable using More ❯