23 of 23 Permanent Performance Metrics Jobs in the East Midlands

will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong … strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service reports for customers, ensuring transparency and accountability Deliver proactive reporting on licensing ...

service teams deliver outstanding results. Your Tasks: Lead, manage and develop customer service delivery teams across multiple operational areas. Own end-to-end service performance, ensuring KPIs, SLAs and client expectations are consistently met or exceeded. Build and maintain strong relationships with client stakeholders, acting as the primary operational … contact. Monitor performance metrics and implement data-driven strategies for service improvement. Onboarding and implementation of new businesses into the CSD structure. Manage internal communication and reporting tools and Internal escalation management Client invoicing preparation Drive operational efficiency through optimisation, innovation and best-practice processes. Oversee resource planning ...

what you’ll need to thrive in the role as a Data Quality Analyst Extensive experience shaping data quality standards to improve business performance metrics and to meet regulatory compliance. Experience in a similar role within a large complex organisation, ideally in a Social Housing Sector or Public ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively ...

script, and develop content ideas aligned with marketing, SEO, and product goals, collaborating closely with content, creative, and product marketing teams. Monitor and analyze performance metrics across all video and social platforms (views, watch time, engagement, CTR, conversions), providing insights and iterating quickly to improve results. Experiment with ...

script, and develop content ideas aligned with marketing, SEO, and product goals, collaborating closely with content, creative, and product marketing teams. Monitor and analyze performance metrics across all video and social platforms (views, watch time, engagement, CTR, conversions), providing insights and iterating quickly to improve results. Experiment with ...

script, and develop content ideas aligned with marketing, SEO, and product goals, collaborating closely with content, creative, and product marketing teams. Monitor and analyze performance metrics across all video and social platforms (views, watch time, engagement, CTR, conversions), providing insights and iterating quickly to improve results. Experiment with ...

script, and develop content ideas aligned with marketing, SEO, and product goals, collaborating closely with content, creative, and product marketing teams. Monitor and analyze performance metrics across all video and social platforms (views, watch time, engagement, CTR, conversions), providing insights and iterating quickly to improve results. Experiment with ...

script, and develop content ideas aligned with marketing, SEO, and product goals, collaborating closely with content, creative, and product marketing teams. Monitor and analyze performance metrics across all video and social platforms (views, watch time, engagement, CTR, conversions), providing insights and iterating quickly to improve results. Experiment with ...

script, and develop content ideas aligned with marketing, SEO, and product goals, collaborating closely with content, creative, and product marketing teams. Monitor and analyze performance metrics across all video and social platforms (views, watch time, engagement, CTR, conversions), providing insights and iterating quickly to improve results. Experiment with ...

role in supporting day-to-day digital operations - from maintaining the website and product listings to assisting with marketing campaigns and contributing to performance tracking through regular reporting. Key Responsibilities Website Management & Content Maintenance Assist with the daily management of the Shopify-powered website, ensuring product listings, images … online customer experience. Support the review and updating of core website content, including FAQs, careers pages, and operational information. Analytics & Reporting Collect and compile performance data, including website traffic, conversion rates, and campaign results. Support the Ecommerce Manager in preparing weekly and monthly reports using tools such as Google ...

/emails to understand client requirements. * Work with technical teams to prepare accurate proposals, estimates, and workflows. * Maintain detailed CRM records and track sales performance metrics. 2. Client Relationship Development * Build trust-based, long-term relationships with potential clients. * Explain ProManage IT Solution service offerings with clarity and confidence … Team Coordination * Coordinate with Sales, Technical Managers, and Project Teams for smooth onboarding. * Share actionable insights from market trends and competitor behaviour. * Provide weekly performance updates and strategic recommendations to leadership. * Assist in refining outreach processes, proposal decks, and pitching strategies. 5. Target Achievement & Growth Expansion * Meet monthly/ ...

/emails to understand client requirements. * Work with technical teams to prepare accurate proposals, estimates, and workflows. * Maintain detailed CRM records and track sales performance metrics. 2. Client Relationship Development * Build trust-based, long-term relationships with potential clients. * Explain ProManage IT Solution service offerings with clarity and confidence … Team Coordination * Coordinate with Sales, Technical Managers, and Project Teams for smooth onboarding. * Share actionable insights from market trends and competitor behaviour. * Provide weekly performance updates and strategic recommendations to leadership. * Assist in refining outreach processes, proposal decks, and pitching strategies. 5. Target Achievement & Growth Expansion * Meet monthly/ ...

/emails to understand client requirements. * Work with technical teams to prepare accurate proposals, estimates, and workflows. * Maintain detailed CRM records and track sales performance metrics. 2. Client Relationship Development * Build trust-based, long-term relationships with potential clients. * Explain ProManage IT Solution service offerings with clarity and confidence … Team Coordination * Coordinate with Sales, Technical Managers, and Project Teams for smooth onboarding. * Share actionable insights from market trends and competitor behaviour. * Provide weekly performance updates and strategic recommendations to leadership. * Assist in refining outreach processes, proposal decks, and pitching strategies. 5. Target Achievement & Growth Expansion * Meet monthly/ ...

/emails to understand client requirements. * Work with technical teams to prepare accurate proposals, estimates, and workflows. * Maintain detailed CRM records and track sales performance metrics. 2. Client Relationship Development * Build trust-based, long-term relationships with potential clients. * Explain ProManage IT Solution service offerings with clarity and confidence … Team Coordination * Coordinate with Sales, Technical Managers, and Project Teams for smooth onboarding. * Share actionable insights from market trends and competitor behaviour. * Provide weekly performance updates and strategic recommendations to leadership. * Assist in refining outreach processes, proposal decks, and pitching strategies. 5. Target Achievement & Growth Expansion * Meet monthly/ ...

/emails to understand client requirements. * Work with technical teams to prepare accurate proposals, estimates, and workflows. * Maintain detailed CRM records and track sales performance metrics. 2. Client Relationship Development * Build trust-based, long-term relationships with potential clients. * Explain ProManage IT Solution service offerings with clarity and confidence … Team Coordination * Coordinate with Sales, Technical Managers, and Project Teams for smooth onboarding. * Share actionable insights from market trends and competitor behaviour. * Provide weekly performance updates and strategic recommendations to leadership. * Assist in refining outreach processes, proposal decks, and pitching strategies. 5. Target Achievement & Growth Expansion * Meet monthly/ ...

/emails to understand client requirements. * Work with technical teams to prepare accurate proposals, estimates, and workflows. * Maintain detailed CRM records and track sales performance metrics. 2. Client Relationship Development * Build trust-based, long-term relationships with potential clients. * Explain ProManage IT Solution service offerings with clarity and confidence … Team Coordination * Coordinate with Sales, Technical Managers, and Project Teams for smooth onboarding. * Share actionable insights from market trends and competitor behaviour. * Provide weekly performance updates and strategic recommendations to leadership. * Assist in refining outreach processes, proposal decks, and pitching strategies. 5. Target Achievement & Growth Expansion * Meet monthly/ ...