Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
OpenTech Partners
client requirements and my clients objectives. Service Level Agreement (SLA) Management Establish, negotiate, and oversee SLAs to meet or exceed customer expectations. Monitor SLA performance and take corrective actions to address any deviations. Team Leadership and Coordination Lead a team of service delivery professionals, offering guidance and support. Coordinate … activities across various departments to ensure seamless service delivery. PerformanceMonitoring and Reporting Set up and maintain key performance indicators (KPIs) to measure service delivery performance. Prepare and present regular reports on service delivery metrics and achievements to stakeholders. Continuous Improvement Identify areas for improvement in service more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
OpenTech Partners
client requirements and my clients objectives. Service Level Agreement (SLA) Management Establish, negotiate, and oversee SLAs to meet or exceed customer expectations. Monitor SLA performance and take corrective actions to address any deviations. Team Leadership and Coordination Lead a team of service delivery professionals, offering guidance and support. Coordinate … activities across various departments to ensure seamless service delivery. PerformanceMonitoring and Reporting Set up and maintain key performance indicators (KPIs) to measure service delivery performance. Prepare and present regular reports on service delivery metrics and achievements to stakeholders. Continuous Improvement Identify areas for improvement in service more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Frossell Recruitment Ltd
Develop partnerships with key stakeholders to accelerate company growth, provide corrective action suggestions if sales are below budget and oversee product pricing and positioning. PerformanceMonitoring: Regularly monitor sales performance against targets, provide reports comparing actual sales versus budgeted sales and communicate sales activities to stakeholders on … Proven Track record in sales and client relationship management within the IT industry. Strong market research and analysis skills. Knowledge of budgeting processes and performance reporting. Excellent leadership and communication skills. Strategic and business planning abilities. Self-starter with attention to detail and organisational skills. Previous experience within an more »
