3 of 3 Permanent Programme Delivery Jobs in the East Midlands

Job Title: Service Delivery Manager – Key Account (IT Services) Location: Derby (Hybrid, 3 days on-site per week) Salary: £65-£70k, plus performance-based incentives About the Role We’re seeking an experienced Senior Service Delivery Account Manager to take accountability for a flagship customer account within the engineering and manufacturing sector. The role involves managing a high … profile division focused on complex systems and solutions, ensuring seamless delivery of IT services and fostering a strong client relationship. You’ll work hand-in-hand with a dedicated Programme Manager who leads on delivering high-value IT projects into the business, ensuring alignment with strategic objectives, operational excellence, and continuous improvement across the account. This role is … thrives on ownership, collaboration, and stakeholder engagement within large-scale IT environments. Key Responsibilities Act as the primary point of contact and escalation for the client, overseeing all service delivery activities for the account. Build and maintain strong working relationships with senior business and IT stakeholders. Ensure the effective delivery of IT services, projects, and ongoing support aligned More ❯

an experienced Head of PMO looking to take the next step with a respected UK technology business? Do you combine strategic leadership with a hands-on approach to project delivery? Are you comfortable supporting pre-sales activity and contributing to business growth through successful bid support? Established in the 80 s, XMA has grown to become one of the … growing Project Management Office. You ll oversee a team of 11 project professionals, with plans to expand further in 2026, ensuring that projects are effectively aligned to the right delivery resources and business priorities. This role sits at the heart of our delivery function connecting the Project Team with the wider business and ensuring consistency, governance, and excellence … experience within the IT and services sector. Other requirements include: Proven leadership experience in managing and developing high-performing project and transition management teams. Strong understanding of project and programme delivery methodologies (e.g. PRINCE2, Agile, MSP), with the ability to tailor approaches to suit customer and business needs. Excellent stakeholder management and communication skills, with the ability to More ❯

an experienced Head of PMO looking to take the next step with a respected UK technology business? Do you combine strategic leadership with a hands-on approach to project delivery? Are you comfortable supporting pre-sales activity and contributing to business growth through successful bid support? Established in the 80’s, XMA has grown to become one of the … growing Project Management Office. You’ll oversee a team of 11 project professionals, with plans to expand further in 2026, ensuring that projects are effectively aligned to the right delivery resources and business priorities. This role sits at the heart of our delivery function — connecting the Project Team with the wider business and ensuring consistency, governance, and excellence … experience within the IT and services sector. Other requirements include: Proven leadership experience in managing and developing high-performing project and transition management teams. Strong understanding of project and programme delivery methodologies (e.g. PRINCE2, Agile, MSP), with the ability to tailor approaches to suit customer and business needs. Excellent stakeholder management and communication skills, with the ability to More ❯