1 to 25 of 108 Permanent Service Delivery Jobs in the East Midlands

will be notified whenever a new position that matches your criteria becomes available. Overview We are seeking an experienced and customer-focused Senior Service Delivery Manager to join our UK Service Delivery Management team. This is a key customer-facing role responsible for managing the delivery of complex voice and UC managed services to enterprise customers. The successful candidate will bring a minimum of 10 years' Service Delivery Management experience, with a deep understanding of voice and Unified Communications environments, managed service operations, service governance, and customer relationship management. You will ...

sure that everybody feels empowered to bring their authentic self to work. About the Role We’re looking for an experienced and driven IT Service Delivery Manager to lead our Service Delivery function and ensure our people have the reliable, secure and effective technology they need … their jobs. As part of the IT Senior Management Team, you’ll lead a team of Service Delivery Support Engineers delivering high-quality 1st and 2nd line IT support across the business. You’ll combine strategic thinking with hands‐on leadership, driving service improvement while ensuring ...

Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. We’re looking for a Senior Service Delivery Manager to lead and transform IT service delivery for one of the UKs most ambitious nuclear … build organisations, operating at the forefront of the UK’s Small Modular Reactor (SMR) programme. This is more than a traditional service delivery role. We’re looking for someone who can transform, optimise and mature service delivery, bringing experience from a large-scale enterprise, scale ...

Service Delivery ManagerAs a Service Delivery Manager, you will work be accountable for end-to-end service delivery, performance and customer experience across assigned managed service customers. You will operate as a trusted partner, ensuring services are proactive, value-led and aligned … customer business outcomes. Success is measured by customer trust, service quality, retention and perceived value, not just SLA attainment. You will have a single point of accountability, owning outcomes, driving improvements and ensuring customer confidence in both service and organisation. Job Role Responsibilities. Own end-to-end service ...

design, project management & manufacturing/maintenance services. We are looking for an experienced, self-motivated, forward-thinking individual to join our business as a Service Delivery Manager. This role will be responsible for the end-to-end delivery of services across the PSE Division (Process Separation Equipment … with overall responsibility for service standards, performance and outcomes across operational departments . Key Responsibilities Own and lead the overall service delivery function , ensuring work is delivered safely, on time, within scope and to agreed quality standards. Act as the primary point of accountability for service ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like to hear … from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also like … hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also like … hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful ...

Digital Service Delivery Manager Location: Derby Salary: £47,440 Per annum (Band 7) Drive progress, support our people, and shape how we work. DHU is committed to providing the highest quality of care in the right place and at the right time. Reliable and secure Digital services enable … colleagues to deliver safe and effective care. The Digital Service Delivery Manager will provide ITIL-aligned service-management and supplier-governance assurance across IT Operations. The role manages the operational standards for Incident, Request, Problem, Change, Knowledge, Service Level and Continual Service Improvement, aligns them ...

talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Transformation Consultant/Project Manager Service Delivery (COO Function) - Outside IR35 within one of our clients. All proposals will be reviewed on the Gigged AI platform. In order … detailed design and implementation of the transformation. Background Required Experience in a technology managed services environment, particularly in infrastructure and/or service desk, in one or more of the following: Owned or transformed service delivery ITIL process design and implementation Worked as a hands-on project ...

## EU Regional Service Delivery Manager, Invoice to Pay (I2P)Bewerbenremote type: Hybridelocations: Budapest: Emmaboda: Montecchio Maggiore: Nottinghamtime type: Full timeposted on: Heute ausgeschriebenjob requisition id: R49941Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen … dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.The Manager, Regional Invoice-to-Pay Operations - Europe is responsible for leading regional I2P service delivery across Europe, ensuring accurate, timely, compliant, and customer-focused execution of invoice processing, issue resolution, controls, and operational performance. The role oversees ...

## EU Regional Service Delivery Manager, Invoice to Pay (I2P)Applyremote type: Hybridlocations: Budapest: Emmaboda: Montecchio Maggiore: Nottinghamtime type: Full timeposted on: Posted Todayjob requisition id: R49941Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work … team, dedicated to exceeding customer expectations through innovative and sustainable solutions.The Manager, Regional Invoice-to-Pay Operations - Europe is responsible for leading regional I2P service delivery across Europe, ensuring accurate, timely, compliant, and customer-focused execution of invoice processing, issue resolution, controls, and operational performance. The role oversees ...

Director of Service Delivery & Resilience Area CDO Office Location Jubilee Campus Salary £113,200 to £138,400per annum, depending on skills and experience. Closing Date Friday 16 October 2026 Interview Date To be confirmed Reference DTS1895726X1 Following the appointment of a new Chief Digital & Information Officer (CDIO … internal restructure of our Senior Leadership Team (SLT), Digital & Technology Services (DTS) are seeking an outstanding leader to join us as Director of Service Delivery & Resilience. Reporting directly to the CDIO, this strategic role will lead the transformation of service delivery across the University of Nottingham ...

East Midlands Railway is seeking an experienced IT Service Delivery Manager to lead our Service Delivery function and ensure reliable, secure technology. You will head a team delivering 1st and 2nd line IT support across the business, combining strategic thinking with hands-on leadership to drive … service improvement. You’ll shape the Service Delivery strategy, manage end-user technology lifecycle, collaborate with Information Security, and report to IT leadership through dashboards and #J-18808-Ljbffr ...

Morson Human Resources Limited is seeking a Senior Service Delivery Manager to lead IT service delivery for a high-profile UK nuclear SMR programme. The role focuses on transforming and maturing service delivery, governance and user experience across a large-scale environment. ...

Nottinghamshire Archives are seeking a Principal Archivist to lead in the delivery of all aspects of collections development and management in order to enable the service to manage its collections efficiently and effectively, ensuring that they are fully accessible to customers, in line with recognised accreditation and statutory … engagement, and digital preservation working closely with colleagues across the wider heritage team including our conservation, local studies and records management teams ensuring the service is inclusive and responsive to customer needs. Nottinghamshire Archives is an Accredited Archive Service, and part of Inspire: Culture, Libraries and Learning. ...

cater to the specific needs of both public and private sectors. Job Description 17 months contract with a local authority Summary The ICT Service Delivery Manager is tasked with leading the operational delivery of ICT services for a local authority on a 17-month contract. This role … providing a high-quality, customer-focused experience. The position offers a rate of £29.40 per hour under an umbrella arrangement. Responsibilities Lead the operational delivery of ICT services, ensuring high levels of system availability, performance, reliability, and customer satisfaction. Monitor and manage service performance against agreed Service ...

Service Desk Manager Location: Derby Salary: Competitive, dependent on experience Hours: Full-time -Hybrid We are recruiting an experienced Service Desk Manager to lead and develop a busy customer-focused support team within a growing organisation. IT industry experience is not essential. We are looking for a strong … people manager with experience leading a service desk, helpdesk, customer support or similar service-based team. The Role Lead, motivate and develop a customer-focused support team Manage workloads, resources and day-to-day service delivery Monitor KPIs, service levels and team performance ...

Civic Recruitment Limited seeks an ICT Service Delivery Manager to lead the operational delivery of ICT services for a local authority on a 17-month contract. The role focuses on aligning systems, infrastructure and support services to organisational needs, under a £29.40 per hour umbrella arrangement. Framing … customer-focused culture, you will oversee IT service delivery, governance, security, and project delivery, ensuring timely, value-driven outcomes in a complex public sector environment. #J-18808-Ljbffr ...

Mitel UK is seeking a Senior Service Delivery Manager to lead the delivery of complex Unified Communications and voice managed services for enterprise customers. You will act as the primary service advocate, drive governance, reviews and ensure contractual commitments are met. With 10+ years in service delivery, you will coordinate cross-functional teams, manage incidents, support renewals, and strive for continuous service improvement while maintaining strong customer relationships and meeting #J-18808-Ljbffr ...

University of Nottingham is seeking an outstanding leader to join as Director of Service Delivery & Resilience. You will report to the Chief Digital & Information Officer and transform service delivery across the university’s global digital estate. You will drive operational excellence, resilience, and governance, overseeing disaster ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you've also worked in the following roles, we'd also like … hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Bus click apply for full job details ...

Role Are you passionate about delivering exceptional IT support, leading high-performing teams, and ensuring outstanding customer experiences? We're looking for an experienced Service Desk Manager to oversee the day-to-day operations of a busy service desk, managing and developing a team of first and second … line support professionals. You'll play a pivotal role in driving service excellence, improving processes, and ensuring Service Level Agreements (SLAs) are consistently achieved. Working closely with clients and internal stakeholders, you'll identify opportunities to enhance service delivery, implement best practices, and help shape ...

impact? As our IT Operations Manager, you'll lead the day-to-day management of our 2nd and 3rd Line Support teams, ensuring the delivery of a reliable, efficient and customer-focused IT service across the business. You'll play a key role in maintaining service performance … while driving continuous improvement across our IT operations. You'll help shape and develop a growing IT Operations function, setting clear performance standards, monitoring service delivery and empowering your team to deliver exceptional support. Working closely with colleagues across Technology, including projects, platforms, data engineering and data science ...

Select how often (in days) to receive an alert: Delivery Manager (End User Computing) Location: UK - Nottingham | Job-ID: 220010 | Contract type: Standard | Business Unit: Information Technology Life on the team Location: Nottingham Full-time Office based ( Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY … UNDERTAKE Team/Service Overview The Evergreen service is Computacenter's solution which helps customers ensure their End User devices are compliant for technical and patch support from Microsoft. We achieve this by maintaining supported Operating System and Office Build versions via a periodic cycle of deployment upgrades. ...