Service Delivery Jobs in the East Midlands

Service Delivery
England > East Midlands

The table below provides summary statistics for permanent job vacancies advertised in the East Midlands requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 11 May 2025, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 98 93 110
Rank change year-on-year -5 +17 -20
Permanent jobs citing Service Delivery 47 103 66
As % of all permanent jobs advertised in the East Midlands 1.77% 2.34% 2.33%
As % of the Processes & Methodologies category 1.92% 2.92% 2.43%
Number of salaries quoted 41 72 40
10th Percentile £32,750 £24,500 £31,000
25th Percentile £40,000 £31,250 £35,000
Median annual salary (50th Percentile) £52,500 £37,500 £52,500
Median % change year-on-year +40.00% -28.57% +16.67%
75th Percentile £65,000 £51,704 £59,375
90th Percentile £68,525 £68,625 £67,500
England median annual salary £56,500 £50,000 £52,500
% change year-on-year +13.00% -4.76% +1.94%

All Process and Methodology Skills
East Midlands

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East Midlands.

Permanent vacancies with a requirement for process or methodology skills 2,453 3,526 2,720
As % of all permanent jobs advertised in the East Midlands 92.57% 80.15% 96.08%
Number of salaries quoted 988 2,494 1,295
10th Percentile £25,625 £25,750 £26,850
25th Percentile £31,250 £32,000 £36,351
Median annual salary (50th Percentile) £45,000 £44,553 £50,000
Median % change year-on-year +1.00% -10.89% +5.26%
75th Percentile £60,000 £56,200 £65,000
90th Percentile £68,750 £68,750 £76,250
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Service Delivery in the East Midlands.

Salary trend for Service Delivery in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

Salary distribution for jobs citing Service Delivery in the East Midlands over the 6 months to 11 May 2025.

Salary histogram for Service Delivery in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Northamptonshire -18 16 £52,500 +50.00% 6
Lincolnshire +24 15 £42,500 -19.81% 13
Leicestershire +11 6 £57,500 +116.98% 8
Nottinghamshire -4 5 £68,525 +71.31% 21
Derbyshire +4 4 £50,750 +32.68% 16
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (12.77%) Chatbot
2 2 (4.26%) Microsoft Office
Cloud Services
1 12 (25.53%) Microsoft 365
2 11 (23.40%) Azure
3 4 (8.51%) Entra ID
4 3 (6.38%) AWS
5 2 (4.26%) Cloud Computing
5 2 (4.26%) Power Platform
6 1 (2.13%) IaaS
Communications & Networking
1 2 (4.26%) Firewall
1 2 (4.26%) Internet
1 2 (4.26%) LAN
1 2 (4.26%) WAN
1 2 (4.26%) Wireless
2 1 (2.13%) DHCP
2 1 (2.13%) DNS
2 1 (2.13%) VPN
Database & Business Intelligence
1 2 (4.26%) SQL Server
General
1 17 (36.17%) Social Skills
2 11 (23.40%) Finance
3 6 (12.77%) Retail
4 5 (10.64%) Law
4 5 (10.64%) Public Sector
5 4 (8.51%) Analytical Skills
5 4 (8.51%) Military
5 4 (8.51%) Organisational Skills
5 4 (8.51%) Telecoms
6 2 (4.26%) Banking
6 2 (4.26%) Influencing Skills
6 2 (4.26%) Investment Banking
6 2 (4.26%) Local Government
6 2 (4.26%) Manufacturing
6 2 (4.26%) Pharmaceutical
Job Titles
1 8 (17.02%) IT Manager
1 8 (17.02%) Service Manager
2 7 (14.89%) Digital Transformation
3 6 (12.77%) Architect
3 6 (12.77%) Automation Architect
3 6 (12.77%) Digital Architect
3 6 (12.77%) Digital Solutions Architect
3 6 (12.77%) Digital Transformation Architect
3 6 (12.77%) Microsoft 365 Architect
3 6 (12.77%) Solutions Architect
4 5 (10.64%) IT Services Manager
5 4 (8.51%) Head of IT
5 4 (8.51%) Lead
5 4 (8.51%) Linux Engineer
6 3 (6.38%) Analyst
6 3 (6.38%) Delivery Manager
6 3 (6.38%) IT Support
6 3 (6.38%) Senior
6 3 (6.38%) Service Delivery Manager
6 3 (6.38%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 2 (4.26%) Ajax
1 2 (4.26%) Bootstrap
1 2 (4.26%) CSS
1 2 (4.26%) HTML
1 2 (4.26%) jQuery
1 2 (4.26%) JSON
1 2 (4.26%) REST
1 2 (4.26%) SOAP
1 2 (4.26%) Web Services
1 2 (4.26%) XML
2 1 (2.13%) Middleware
Miscellaneous
1 2 (4.26%) CMDB
1 2 (4.26%) Onboarding
1 2 (4.26%) Product Ownership
1 2 (4.26%) Public Cloud
2 1 (2.13%) Housing Association
2 1 (2.13%) Management Information System
2 1 (2.13%) Private Cloud
Operating Systems
1 7 (14.89%) Windows
2 5 (10.64%) CentOS
2 5 (10.64%) Linux
2 5 (10.64%) Rocky
2 5 (10.64%) Ubuntu
2 5 (10.64%) Windows Server
3 2 (4.26%) Windows 10
Processes & Methodologies
1 20 (42.55%) ITIL
2 13 (27.66%) Roadmaps
3 12 (25.53%) Continuous Improvement
3 12 (25.53%) Problem-Solving
4 11 (23.40%) ITSM
5 10 (21.28%) Service Management
6 9 (19.15%) Customer Service
6 9 (19.15%) Process Improvement
6 9 (19.15%) Project Management
7 8 (17.02%) Incident Management
8 7 (14.89%) Disaster Recovery
8 7 (14.89%) Technology Roadmap
9 6 (12.77%) Artificial Intelligence
9 6 (12.77%) Collaborative Working
9 6 (12.77%) Conversational UI
9 6 (12.77%) Machine Learning
9 6 (12.77%) Strategic Thinking
10 5 (10.64%) Customer-Centricity
10 5 (10.64%) Cybersecurity
11 4 (8.51%) Mentoring
Programming Languages
1 2 (4.26%) JavaScript
1 2 (4.26%) PowerShell
1 2 (4.26%) SQL
Qualifications
1 10 (21.28%) Degree
2 3 (6.38%) ITIL Certification
3 1 (2.13%) Azure Certification
3 1 (2.13%) CCNA
3 1 (2.13%) Cisco Certification
Quality Assurance & Compliance
1 8 (17.02%) SLA
System Software
1 2 (4.26%) Active Directory
2 1 (2.13%) Firmware
2 1 (2.13%) VMware Infrastructure
Systems Management
1 5 (10.64%) Ansible
2 2 (4.26%) Microsoft Intune
3 1 (2.13%) FortiGate
Vendors
1 21 (44.68%) Microsoft
2 4 (8.51%) ServiceNow
3 1 (2.13%) Barracuda Networks
3 1 (2.13%) Cisco
3 1 (2.13%) Datto
3 1 (2.13%) Veeam
3 1 (2.13%) VMware