Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
raised with the Service Desk To be considered, you should have the following experience: In depth knowledge of MS Office 365 Windows 10 support ServiceNow incident management Active directory Due to the volume of applications received for positions, it will not be possible to respond to all applications and only more »
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
management, ensuring accurate and up-to-date records You will ideally have IT Life-Cycle Management Demonstrational experience in Asset Management (e.g. SAM, ITIL) ServiceNow knowledge/experience ITIL v4 Foundation Certification Advanced Microsoft Excel Skills Excellent time management and work ethic Excellent written and verbal communication skills A good more »
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
shared managed service desk You will ideally have Experience of working in an IT environment Experience of using a service management system such as ServiceNow Awareness of ITIL framework General knowledge of Third party support agreement(s) A basic understanding of Service level agreements or arrangement(s) Excellent Customer Service more »
Northampton, Northamptonshire, East Midlands, United Kingdom
City Plumbing
understanding of our products, services, and technical infrastructure to effectively support and troubleshoot customer issues. Workload Management - Efficiently manage workloads and workflows in both ServiceNow and Jira to ensure timely resolution of customer inquiries and issues. Performance Management - Set clear performance expectations, provide regular feedback, and conduct performance evaluations to more »
with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances. Service Portal design, often in support of custom applications Hands-on development experience of ServiceNow scripting like Business Rule, Script includes … design end to end solutions to customer requirements Provide support of custom applications development and migration Support Virtual Agent configuration and development Experience in ServiceNow Mobile app development Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules Advanced knowledge of CSDM & CMDB Knowledge of integration Hub and flow … designer. Excellent knowledge of ServiceNow Best Practices, Custom apps , App Engine , PA. Active CTA/CMA is mandatory more »
Looking for Certified Technical Architect (CTA) Or A Certified Master Architect (CMA) Overview: The client is hiring a ServiceNow Architect to oversee implementation and continuously consult our client on best practices and new features being introduced on Service Now for some of our large global clients that make extensive use … of native products and custom applications built on ServiceNow platform. The ServiceNow Architect provides vision and leadership in the architecture, design, and implementation of an innovative and differentiated service management offering. Responsibilities: Work with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows … support of a global Service Now landscape spanning numerous instances. Service Portal design, often in support of custom applications Hands-on development experience of ServiceNow Scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Very good experience of REST and SOAP based more »
Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with our customers security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential on-call support (24x7x365) for OPSMVS, CAView and iDash issues. What you will bring: Graduate or Equivalent education in a computing relevant subject At more »
Resource House, Bulwell, Nottinghamshire, United Kingdom
Jigsaw 24
excellent time management, good team worker, ability to multi-task Excellent ITSM Toolset knowledge with the ability to extract and analyse date/reporting. ServiceNow knowledge would be a real advantage ITIL Foundation v3 minimum, preferably Foundation v4 Who are Jigsaw24 We put people first in a culture that’s more »
disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow Working Hours Consistency of work - 5 days per week Monday - Friday between the hours of 6am – 7pm Weekends will be based on a 1 in more »