nottingham, midlands, United Kingdom Hybrid / WFH Options
Bridgewater Resourcing Solutions Limited
to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product SupportAnalyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product SupportAnalyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product SupportAnalyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯
northampton, midlands, United Kingdom Hybrid / WFH Options
Bridgewater Resourcing Solutions Limited
to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product SupportAnalyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product SupportAnalyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product SupportAnalyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯
leicester, midlands, United Kingdom Hybrid / WFH Options
Bridgewater Resourcing Solutions Limited
to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product SupportAnalyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product SupportAnalyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product SupportAnalyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯
lincoln, midlands, United Kingdom Hybrid / WFH Options
Bridgewater Resourcing Solutions Limited
to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product SupportAnalyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product SupportAnalyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product SupportAnalyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯
derby, midlands, United Kingdom Hybrid / WFH Options
Bridgewater Resourcing Solutions Limited
to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product SupportAnalyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product SupportAnalyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product SupportAnalyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯
chesterfield, midlands, United Kingdom Hybrid / WFH Options
Bridgewater Resourcing Solutions Limited
to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product SupportAnalyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product SupportAnalyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product SupportAnalyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯
Software SupportAnalyst - External Customers Location: East Midlands Industry: IT Salary: £28,000 - £32,000 per annum + Benefits Posted: 18/03/2024 Description Our client is a profitable and rapidly expanding Software House. They are seeking a Software SupportAnalyst/Application Support Engineer to join their busy Software Support team. Full training in the client's software and formal SQL qualifications & certifications will be provided. Hours are 9-5, Monday - Friday (no shift work). The office is based in the Leicestershire area. Responsibilities The skills needed for this role … are: Previous experience of working in an Application Software Support/Customer Support role Experience in call logging and dealing with 1st-3rd Line Software Support issues Experience in working within a similar environment such as Enterprise, CRM, or Financial software Good SQL Server, T-SQL, the More ❯
Deskside & Technology SupportAnalyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology SupportAnalyst is responsible for the resolution of all 2nd Line incident and service requests within … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Deskside & Technology SupportAnalyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology SupportAnalyst is responsible for the resolution of all 2nd Line incident and service requests within … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Deskside & Technology SupportAnalyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology SupportAnalyst is responsible for the resolution of all 2nd Line incident and service requests within … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Deskside & Technology SupportAnalyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology SupportAnalyst is responsible for the resolution of all 2nd Line incident and service requests within … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Deskside & Technology SupportAnalyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology SupportAnalyst is responsible for the resolution of all 2nd Line incident and service requests within … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Deskside & Technology SupportAnalyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology SupportAnalyst is responsible for the resolution of all 2nd Line incident and service requests within … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
2nd Line SupportAnalyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided … you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line SupportAnalyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on … First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would More ❯
Join our Team as an IT SupportAnalyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT SupportAnalyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft … of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise … employee awards, discounts on tech Socials : All-expenses-paid company events Development : In-House Training Academy Wellbeing : 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom More ❯
2nd Line SupportAnalyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided … you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line SupportAnalyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on … First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would More ❯
We're Hiring: Application Software SupportAnalyst 📍 Remote | Full-Time | Packaging Tech Industry l Salary range: £70,000 - £80,000 Are you a tech-savvy problem solver who thrives on helping others succeed? Do you enjoy cracking complex software issues and delivering outstanding customer experiences? If so, we … want to hear from you! Join our Application Support team and become a key player in supporting cutting-edge software solutions that power the packaging industry. You’ll be at the heart of our mission—empowering customers with innovative tools and exceptional service. 🌟 What You’ll Do Be the … first line of support for our users—via phone, email, and our ticketing system Troubleshoot complex software issues and think outside the box to find smart solutions Collaborate with engineering, sales, QA, and development teams to resolve customer challenges Educate and guide users to make the most of our More ❯
We're Hiring: Application Software SupportAnalyst 📍 Remote | Full-Time | Packaging Tech Industry l Salary range: £70,000 - £80,000 Are you a tech-savvy problem solver who thrives on helping others succeed? Do you enjoy cracking complex software issues and delivering outstanding customer experiences? If so, we … want to hear from you! Join our Application Support team and become a key player in supporting cutting-edge software solutions that power the packaging industry. You’ll be at the heart of our mission—empowering customers with innovative tools and exceptional service. 🌟 What You’ll Do Be the … first line of support for our users—via phone, email, and our ticketing system Troubleshoot complex software issues and think outside the box to find smart solutions Collaborate with engineering, sales, QA, and development teams to resolve customer challenges Educate and guide users to make the most of our More ❯
We're Hiring: Application Software SupportAnalyst 📍 Remote | Full-Time | Packaging Tech Industry l Salary range: £70,000 - £80,000 Are you a tech-savvy problem solver who thrives on helping others succeed? Do you enjoy cracking complex software issues and delivering outstanding customer experiences? If so, we … want to hear from you! Join our Application Support team and become a key player in supporting cutting-edge software solutions that power the packaging industry. You’ll be at the heart of our mission—empowering customers with innovative tools and exceptional service. 🌟 What You’ll Do Be the … first line of support for our users—via phone, email, and our ticketing system Troubleshoot complex software issues and think outside the box to find smart solutions Collaborate with engineering, sales, QA, and development teams to resolve customer challenges Educate and guide users to make the most of our More ❯
We're Hiring: Application Software SupportAnalyst 📍 Remote | Full-Time | Packaging Tech Industry l Salary range: £70,000 - £80,000 Are you a tech-savvy problem solver who thrives on helping others succeed? Do you enjoy cracking complex software issues and delivering outstanding customer experiences? If so, we … want to hear from you! Join our Application Support team and become a key player in supporting cutting-edge software solutions that power the packaging industry. You’ll be at the heart of our mission—empowering customers with innovative tools and exceptional service. 🌟 What You’ll Do Be the … first line of support for our users—via phone, email, and our ticketing system Troubleshoot complex software issues and think outside the box to find smart solutions Collaborate with engineering, sales, QA, and development teams to resolve customer challenges Educate and guide users to make the most of our More ❯
We're Hiring: Application Software SupportAnalyst 📍 Remote | Full-Time | Packaging Tech Industry l Salary range: £70,000 - £80,000 Are you a tech-savvy problem solver who thrives on helping others succeed? Do you enjoy cracking complex software issues and delivering outstanding customer experiences? If so, we … want to hear from you! Join our Application Support team and become a key player in supporting cutting-edge software solutions that power the packaging industry. You’ll be at the heart of our mission—empowering customers with innovative tools and exceptional service. 🌟 What You’ll Do Be the … first line of support for our users—via phone, email, and our ticketing system Troubleshoot complex software issues and think outside the box to find smart solutions Collaborate with engineering, sales, QA, and development teams to resolve customer challenges Educate and guide users to make the most of our More ❯
We're Hiring: Application Software SupportAnalyst 📍 Remote | Full-Time | Packaging Tech Industry l Salary range: £70,000 - £80,000 Are you a tech-savvy problem solver who thrives on helping others succeed? Do you enjoy cracking complex software issues and delivering outstanding customer experiences? If so, we … want to hear from you! Join our Application Support team and become a key player in supporting cutting-edge software solutions that power the packaging industry. You’ll be at the heart of our mission—empowering customers with innovative tools and exceptional service. 🌟 What You’ll Do Be the … first line of support for our users—via phone, email, and our ticketing system Troubleshoot complex software issues and think outside the box to find smart solutions Collaborate with engineering, sales, QA, and development teams to resolve customer challenges Educate and guide users to make the most of our More ❯
Equity Front Office Application Support – Investment Bank – London Location: London (3 Days on-site per week) Level: Mid to Senior Our client, a leading global investment bank, is looking for an experienced Application SupportAnalyst to join their Front Office Technology team in London. You’ll be … within the equities business, working directly with traders, middle office, and technology teams across the full trading lifecycle. What you’ll do Provide daily support for trading and post-trade workflows, particularly around booking, allocations, and commission issues Support and troubleshoot workflows in Fidessa CTAC , CTM, FIX, and … managing enhancement requests Become the go-to person for booking/allocation and settlement processes Own incidents through to resolution, contribute to UAT, and support global releases What you’ll bring Strong experience in equity trade support (cash, ETFs, swaps, etc.) Hands-on knowledge of Fidessa CTAC, FIX More ❯
Equity Front Office Application Support – Investment Bank – London Location: London (3 Days on-site per week) Level: Mid to Senior Our client, a leading global investment bank, is looking for an experienced Application SupportAnalyst to join their Front Office Technology team in London. You’ll be … within the equities business, working directly with traders, middle office, and technology teams across the full trading lifecycle. What you’ll do Provide daily support for trading and post-trade workflows, particularly around booking, allocations, and commission issues Support and troubleshoot workflows in Fidessa CTAC , CTM, FIX, and … managing enhancement requests Become the go-to person for booking/allocation and settlement processes Own incidents through to resolution, contribute to UAT, and support global releases What you’ll bring Strong experience in equity trade support (cash, ETFs, swaps, etc.) Hands-on knowledge of Fidessa CTAC, FIX More ❯
Equity Front Office Application Support – Investment Bank – London Location: London (3 Days on-site per week) Level: Mid to Senior Our client, a leading global investment bank, is looking for an experienced Application SupportAnalyst to join their Front Office Technology team in London. You’ll be … within the equities business, working directly with traders, middle office, and technology teams across the full trading lifecycle. What you’ll do Provide daily support for trading and post-trade workflows, particularly around booking, allocations, and commission issues Support and troubleshoot workflows in Fidessa CTAC , CTM, FIX, and … managing enhancement requests Become the go-to person for booking/allocation and settlement processes Own incidents through to resolution, contribute to UAT, and support global releases What you’ll bring Strong experience in equity trade support (cash, ETFs, swaps, etc.) Hands-on knowledge of Fidessa CTAC, FIX More ❯
