This role serves as the frontline support for our clients and will be crucial in ensuring that all client interactions are handled efficiently and effectively. Job Role Responsibilities (% of Time) Customer Management (50%) Monitor and manage the shared delivery inbox for incoming customer inquiries, requests, and issues Take ownership of all shared delivery client inquiries, requests, and issues … graphical data. SLA measurement, finance and resource reporting. Entering data and accurately recording all information taken. Ensure all client documentation is accurate and up to date with our document management tool suite Service Delivery (15%) Create and maintain service reports for shared delivery clients Schedule and attended remote service review meetings Drive best practices and ensure service excellence Ensure … Managers to develop and implement best practices for client support and service delivery Participate in training and development opportunities to enhance knowledge and skills in service delivery and customer management Skills and Experience Essential 1-2 years of experience in a customer service or client-facing role, preferably within the IT industry. Good around Microsoft Office Suite skills Strong More ❯
/Birthdays) Health care scheme Flexible/agile working, plus the option to work from home if your role allows Enhanced maternity/paternity pay Continual professional development including management development. A dedicated health and wellbeing programme (access to a variety of support and free benefits) Time out of work to carry out volunteer opportunities There are lots … hardware. Involvement as required in the delivery of key strategic projects and work streams, to enable the ICT team to achieve the groups objectives. To assist in the preparation, management, and mass roll-out of new or upgraded equipment to staff around the business. Manage and administer our MDM (Mobile Device Management) system service and its interfaces to … to maintain and improve the existing mobile device infrastructure and ICT infrastructure using own initiative. To act proactively to department incidents and provide high level support ensuring internal incident management procedures are followed. To monitor error reports produced by all Business Systems, analyse the issue and impact on the Business responding with a solution. Communicating with stakeholders via the More ❯
Scunthorpe, Crosby, North Lincolnshire, Lincolnshire, United Kingdom Hybrid / WFH Options
Ongo Recruitment
/Birthdays) Health care scheme Flexible/agile working, plus the option to work from home if your role allows Enhanced maternity/paternity pay Continual professional development including management development. A dedicated health and wellbeing programme (access to a variety of support and free benefits) Time out of work to carry out volunteer opportunities There are lots … hardware. Involvement as required in the delivery of key strategic projects and work streams, to enable the ICT team to achieve the groups objectives. To assist in the preparation, management, and mass roll-out of new or upgraded equipment to staff around the business. Manage and administer our MDM (Mobile Device Management) system service and its interfaces to … to maintain and improve the existing mobile device infrastructure and ICT infrastructure using own initiative. To act proactively to department incidents and provide high level support ensuring internal incident management procedures are followed. To monitor error reports produced by all Business Systems, analyse the issue and impact on the Business responding with a solution. Communicating with stakeholders via the More ❯
Self-motivated with a high level of commitment. "Hands-on" approach with a "can-do" attitude. Results driven. Experience: Minimum three years' experience with relevant scientific background. Strong Project Management and Methodology. Qualifications and Training: 1 st degree in a field of science or engineering (minimum grade 2:2). Desirable Personal Specification, Experience and Education Required: Qualities and … Attitude: Tenacious. Sound business judgement. Project management skills. Negotiating and influencing skills. Experience: Minimum three years industrial experience, in the field of composites, adhesives and coatings. Qualifications and Training: Relevant PHD and/or 1 st degree in materials science, polymer or organic chemistry (minimum grade 2:1). Competencies Requested: Strong organisational and timemanagement skills More ❯
Beeston, Nottingham, Nottinghamshire, England, United Kingdom
QA
will have: Strong communication skills, both written and verbal. A logical, problem-solving mindset and attention to detail. The ability to troubleshoot technical issues and follow structured processes. Good timemanagement and the ability to prioritise effectively. A flexible and proactive attitude to learning and development. A full, clean UK driving licence (essential). Additionally, any familiarity with … technologies is a plus: Windows OS (7, 8, 10) and Windows Server (up to 2019). Active Directory, Group Policy, Azure. Office 365, Exchange, SharePoint, Microsoft Teams. Mobile Device Management (iPhone/Android). Networking fundamentals (DNS, DHCP, TCP/IP, switches, firewalls). Experience with hardware support and maintenance. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ … the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the More ❯
a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company. We win as a team when we work as a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because … and French is preferred Extremely organized, flexible, proactive and creative Excellent selling, presentation and communication skills PC competency in PowerPoint, Word and Excel program Strong MS Office skills Strong timemanagement skills Creative and effective problem solving ability Excellent knowledge of North American transportation modes and customers Detail and deadline oriented, with the ability to effectively prioritize and More ❯
Maintain accurate records of customer communications and contract status Skills, Knowledge & Expertise Essential Experience in a customer-facing or account coordination role, ideally within finance, sales operations, or contract management Strong understanding of contract and invoicing processes Excellent communication and interpersonal skills - able to explain contractual and financial information clearly to customers High attention to detail and accuracy, especially … when handling contract and system data Good organisational and time-management skills with the ability to manage multiple renewals in parallel Proficient in Microsoft Office (particularly Excel) and comfortable working with IT/CRM systems Desirable Experience working in a finance or SaaS environment Familiarity with ERP systems and/or CRM tools (e.g., Salesforce, SAP) Knowledge of More ❯
NN4, Hardingstone, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
with legalities and commercial governance. Driving operational decision making and performances via specialist SME knowledge of a dedicated area within Operations. This providing specialist support to the Senior Operations Management Team up to UK board level and the business through cost and contract performance measurements and visibility. To ensure Operations performance measurements are interrogated and reported within agreed timescales … and monthly reporting for Operations combining report production with improving the customer experience. To propose and implement operational and strategic improvements to enhance customer satisfaction, internal cost control and Management Information. To undertake relevant bench marking with both European subsidiaries and external organisations in order to establish Operational best practice. To provide the input for KPI reporting highlighting areas … data and its significance to business operations; good understanding of data and experience of understanding process flows and generating recommendations Experience of working in a Supply Chain Environment Good timemanagement, organisational & delegation skills Advanced PC skills – will require exceptional Excel skills to manage key reporting requirements Strong communication and presentation skills to all levels Ability to establish More ❯
and annual sales targets Prepare and deliver persuasive proposals and presentations Negotiate contracts and pricing with prospective clients Collaborate with internal teams to ensure successful project delivery Customer Relationship Management Develop and maintain strong, long-term client relationships Provide ongoing support to ensure satisfaction and repeat business Resolve any client issues promptly and professionally Product Knowledge Demonstrate a solid … negotiation, communication, and interpersonal skills Ability to understand technical products and clearly communicate benefits Proficient with CRM systems and Microsoft Office Self-motivated, results-driven, with strong organisation and timemanagement Working Conditions Primarily field-based with occasional visits to Derby head office Flexibility to work outside regular hours as needed If this sounds like the role for More ❯
appropriate solution design. Create technical design documentation as appropriate. Present solutions to a technical and non-technical audience Communicate effectively with all stakeholders on a regular basis Manage their time efficiently and effectively. Perform systems analysis tasks as and when required. Take a Test Driven Development (TDD) approach. Assist IT Development support staff to resolve application and data issues … CSS, Javascript Full SDLC GIT Working knowledge of JIRA Good documentation skills Has knowledge of or worked with TDD Has worked in an Agile environment (SCRUM, DSDM, Kanban) Good timemanagement skills Customer driven focus Good knowledge of Microsoft Office XP/2003/2010 (Outlook, Word, Excel, PowerPoint, Access and Visio) Desirable: Good knowledge and experience of More ❯
Lutterworth, Leicestershire, England, United Kingdom
Whistl
appropriate solution design. Create technical design documentation as appropriate. Present solutions to a technical and non-technical audience Communicate effectively with all stakeholders on a regular basis Manage their time efficiently and effectively. Perform systems analysis tasks as and when required. Take a Test Driven Development (TDD) approach. Assist IT Development support staff to resolve application and data issues … CSS, Javascript Full SDLC GIT Working knowledge of JIRA Good documentation skills Has knowledge of or worked with TDD Has worked in an Agile environment (SCRUM, DSDM, Kanban) Good timemanagement skills Customer driven focus Good knowledge of Microsoft Office XP/2003/2010 (Outlook, Word, Excel, PowerPoint, Access and Visio) Desirable: Good knowledge and experience of More ❯
in a support role and repair of industrial control systems. Previous PLC experience would be advantageous. Knowledge of CRM systems - advantageous. Excellent communication skills, both verbally and written. Excellent timemanagement skills with the ability to multi task effectively. Role requires you to be self-motivated, adaptable and keen to learn. IT skills, including MS Office, Teams, Excel More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
Great interpersonal and teamwork skills Aptitudes and Attributes Strong analytical skills, clear logical thinking and good judgement Excellent communication skills both written and verbal Service delivery mentality and experience. Timemanagement and expectation management. Curiosity and tenacity. Self-motivated proactive individual. Ability to work under pressure with competing priorities. Ability to work independently and prioritise own work to More ❯
customers. Excellent analytical skills and strong solution orientation. Experience in dealing with multiple internal and external customers. Excellent organisational skills and the ability to demonstrate flexibility, reliability, and good time management. Excellent skills in Office 365 Good written and verbal communication skills. Good numerical skills and record-keeping skills. Excellent attention to detail. Working Relationships & Key Measures: Clients: Using More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum Leading Benefits package
customers. Excellent analytical skills and strong solution orientation. Experience in dealing with multiple internal and external customers. Excellent organisational skills and the ability to demonstrate flexibility, reliability, and good time management. Excellent skills in Office 365 Good written and verbal communication skills. Good numerical skills and record-keeping skills. Excellent attention to detail. Working Relationships & Key Measures: Clients: Using More ❯
experience, with 2-5 years gained from within a technical discipline. Able to manage projects independently, innovative, creative, flexible in all aspects of development, committed, organized, tenacious, with good timemanagement and problem-solving skills. Additional skills include coaching and training; previous supervisory or management experience would be valuable. What you'll be doing: Delivering new and More ❯
Oadby, Leicester, Leicestershire, England, United Kingdom
QA
This is something we are very proud of within the Trust. The schools share best practice and ensure our students have an exceptional educational journey whilst at the same time having their own character. Responsibilities: Installing and maintaining the school’s IT estate covering both hardware and software. Providing first line support to staff, students and parents via face … PC and Apple. An interest in mobile device software and how they can be used in an educational environment. An interest in networking technologies/protocols. Good organisational and timemanagement skills. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above … the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the More ❯
to learn and grow. Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Good verbal, written, telephone, and email etiquette. Effective timemanagement and ability to prioritise tasks based on business needs. Demonstrates initiative in problem-solving and asking relevant questions. Comfortable working both independently and collaboratively as part of … Familiarity with Microsoft technologies and Windows environments Basic understanding of networking, hardware, and software troubleshooting Exposure to virtualisation platforms such as VMware is advantageous. An understanding of IT asset management and documentation best practices Requirements Recent college or university graduate (or equivalent qualification/experience) Full UK driving licence and access to a vehicle (essential due to travel requirements More ❯
correct and organised in specific ways. In order to be considered you will need to have; strong proficiency in MS Office, independence and have a self motivated character, effective timemanagement, very strong communication skills, a detail oriented brain and above all a willingness to learn. You may have come from a similar role where you are coordinating More ❯
Northampton, Northamptonshire, England, United Kingdom
Pareto
and forecasts using CRM software Qualifications: Educated to degree level Excellent communication, negotiation, and interpersonal skills Ability to work independently and as part of a team. Strong organisational and time-management skills. Results-oriented with a track record of achieving and exceeding sales targets. Candidates must be eligible to live and work in the UK. Pareto is committed More ❯
exciting field. Join us and inspire the next generation of computer science professionals! About you Youll have up-to-date knowledge of teaching within ICT. Your exceptional interpersonal and timemanagement skills, combined with IT proficiency, enable you to explain technical knowledge clearly and engagingly to students at various levels. With a Certificate in Education/PGCE or More ❯
documentation. A strong network of engineering related consultants, Local Authorities, and utility providers in the local area. Good communication and observation skills, along with a willingness to learn. Good time management. Ability to prioritise tasks to meet changing business needs. IT literate. You must have good literacy skills in AutoCAD and use Microsoft Excel. These are illustrative duties and More ❯
Kettering, Northamptonshire, East Midlands, United Kingdom
Interaction - Kettering
customers the confidence that their furniture and flooring products are fit for purpose and safe to use. The role will involve working within a UKAS-accredited ISO 17025 quality management system (QMS) in accordance with the companys health and safety requirements. There is currently a vacancy for a Systems Co-ordinator to assist with maintaining and developing the QMS … respond to changing deadlines and priorities Ability to accurately follow instructions and procedures Ability to work independently in an organised manner Good communication skills, both written and verbal Effective timemanagement Good computer skills (Microsoft Office) Good teamworking skills An understanding of the importance of working to a quality system Problem-solving skills Desirable Experience in implementing and … maintaining quality control/quality management systems such as ISO 17025 or ISO 9001 Knowledge or understanding of Health & Safety procedures Ability to learn new skills quickly Customer-focused mindset Problem-solving experience Benefits Staff benefits include: 25 30 days (service-related) annual leave Life assurance A group personal pension plan Income protection Free parking Closing date for receipt More ❯
Kettering, Northamptonshire, East Midlands, United Kingdom
Pertemps Kettering
to adapt to changing priorities Able to follow instructions and procedures accurately Capable of working independently in an organised and structured manner Strong verbal and written communication skills Good timemanagement skills Proficient in Microsoft Office Good teamworking and interpersonal skills Understanding of working within a quality system Strong problem-solving skills Desirable Experience in implementing and maintaining … quality control/management systems such as ISO 17025 or ISO 9001 Knowledge of Health & Safety procedures Quick to learn new skills Customer-focused approach Experience in problem-solving in a technical environment Benefits 2530 days annual leave (dependent on service) Life assurance Group personal pension plan Income protection Free on-site parking Interested? Please click apply. More ❯
Job Title: PA/Senior Administrator Working Hours: Full-time, Monday to Friday, 9:00am - 5:30pm Overview: An exciting opportunity has arisen to join a highly successful Accountancy Practice as a PA/Senior Administrator. Working alongside another experienced PA and forming part of a well-established support team, this role is central to ensuring the smooth operation … Key Responsibilities: Managing diaries for Directors, including scheduling meetings and appointments Booking travel and accommodation arrangements as required Drafting and typing correspondence, reports, letters, and transcriptions Supporting the Senior Management Team (SMT), including attendance at team meetings Managing and maintaining electronic and paper filing systems Ordering office supplies, refreshments, and coordinating lunch provisions Managing multiple shared inboxes and prioritising … and maintenance with external providers Handling incoming calls and carrying out general administrative duties Essential Skills and Attributes: Professional, confident, and articulate with excellent interpersonal skills Outstanding organisational and timemanagement abilities Able to manage multiple priorities and meet deadlines under pressure Strong IT proficiency, particularly with Microsoft Office applications A reliable team player with a flexible and More ❯