Permanent Workload Management Jobs in the East Midlands

1 of 1 Permanent Workload Management Jobs in the East Midlands

HR / Service Now Administrator

Leicester, Leicestershire, England, United Kingdom
TXP
efficient workplace culture. The primary responsibility of this role is to support the HR Business Support team by managing incoming queries through the HR Admin mailbox. This includes: Ticket Management : Monitoring and responding to emails via the ServiceNow ticketing system. Query Resolution : Researching answers to HR-related questions or escalating/assigning tickets to appropriate team members when necessary. … Call Handling : Answering calls on the general HR advice line, although most of the workload is email-based. Collaboration : Working closely with the HR Business Support team to ensure timely and accurate responses to employee queries. Key Skills Excellent written and verbal communication Good interpersonal Strong customer service Highly motivated, enthusiastic & flexible Able to work autonomously or as part … of a Good attention to Able to multitask and prioritise workload to meet demanding Responsive and proactive when a task is Ability to keep calm and stay focused under Strong IT skills, including Microsoft Good HR administration experience Desirable Knowledge and experience of Workday Workload Management tool: ServiceNow Experience working in a shared services environment More ❯
Employment Type: Full-Time
Salary: £26,000 per annum
Posted:
Workload Management
the East Midlands
10th Percentile
£11,685
25th Percentile
£16,613
Median
£25,450
75th Percentile
£34,913
90th Percentile
£40,215