7 of 7 Permanent Customer Service Jobs in East Sussex

Enhance your career as a Technical Customer Support/Technical Account Manager in Wadhurst, East Sussex. Join a growing lighting solutions distributor, delivering expert customer service, technical support and account management in a specialist B2B environment. Technical Customer Support Wadhurst, East Sussex Full-time, Monday – Friday … lighting products, electrical components and tailored design solutions to a loyal B2B client base. The Role This is a varied and hands-on Technical Customer Support role combining customer service, technical account management and order coordination. Reporting to the Managing Director, you will act as the first ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

will lead and coach a team of solutions architects, technical consultants, field engineers, and resource coordinators. You will be responsible for ensuring that service delivery is profitable, efficient, well-resourced, and consistently aligned with exceptional customer service. The successful candidate will have a strong understanding of relevant industry … Resource Management team to keep staff highly utilised and motivated. Undertake audit/review requirements as needed and provide input as necessary to guide service development towards tactical and strategic objectives. Provide management, oversight and structure to the professional services operations processes. Work with your own and other departments ...

Utilising Company CRM and other client management tools. Collaboration & Coordination Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Attend remote and onsite client meetings independently or alongside Relationship Managers as required. Act as a liaison between clients and internal teams … align and enhance service delivery. Sales & Opportunity Development Support Relationship Managers in identifying opportunities to promote Tridents products and services. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Administrative Support Maintain accurate and up-to-date client records, including managing, reviewing ...

Services Manager, you will lead and coach a team of solutions architects, technical consultants and field engineers. You will be responsible for ensuring that service delivery is efficient, well-resourced, and consistently aligned with exceptional customer service. The successful candidate will have a strong understanding of relevant industry … Resource Management team to keep staff highly utilised and motivated. Undertake audit/review requirements as needed and provide input as necessary to guide service development towards tactical and strategicobjectives. Provide management,oversightand structure to the professional services operations processes. Workwithyour own and other departments,assisting in the resolution ...

intruder alarm system. Regardless of the task, one constant remains: you will always represent the business and recognise the importance of delivering exceptional customer service. The role is lone working reporting directly into the Service Engineer manager daily where you will be responsible for tackling exciting challenges … Full UK Driving License The ability to communicate with customers professional face to face and via the telephone A can-do attitude ensuring customer service is top priority Building strong relationships with all of our clients Self-motivated to work alone to the highest standard possible Hard working ...

AreyouanexperiencedDynamics365CEArchitectwhothrivesondesigningenterprise-gradesolutionsthatmakearealimpact? Werelookingforaforward-thinkingprofessionaltojoinahigh-performingMicrosoftpractice,whereyoulltakealeadroleinthetechnicaldesignanddeliveryofsecure,scalableDynamics365andPowerPlatformsolutions. ThisisaUK-basedremoterole,withoccasionaltraveltoclientsitesorteamhubsinGlasgoworReading.SCClearanceeligibilityisrequired. WhatsonOffer Basesalaryupto£80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewithDynamics365CEandthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwithAzure ExperienceworkingwithREST/SOAPAPIsandAzureservices Strongunderstandingofarchitecturalbestpractices ...