5 of 5 Permanent Service Delivery Jobs in East Sussex

strategy into execution, lead complex cross-functional initiatives, redesign processes, partner with technology, product and servicing teams to implement, and strengthen operational excellence across service delivery. While knowledge management remains an important component of the role, the broader goal is on enabling the Servicing Strategy to scale with … scalable, and colleague-centred operations. The role will partner across Servicing Strategy, Product, Technology, COEs, and regional servicing teams to shape transformation roadmaps, define delivery plans, manage execution, and embed sustainable service improvements.ResponsibilitiesLead and deliver strategic transformation initiatives across the Servicing Strategy portfolio, translating the Servicing Strategy into ...

Engineering, IT and technology operations. You’ll take ownership of the technology strategy and roadmap, while also providing leadership across engineering, architecture, cloud, security, service delivery and AI. The role will suit someone who is comfortable operating at both strategic and operational level and who can help scale … business continues to grow. Key areas of focus will include: Leading and developing a multidisciplinary technology team of up to 25 Driving engineering quality, delivery performance and operational maturity Overseeing a modern technology stack including React, Node.js, JavaScript and TypeScript Leading the organisation’s ISO 27001 implementation through ...

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme … customer-focused professional who enjoys building strong client relationships while supporting and motivating others. You'll be confident managing multiple priorities, providing excellent service, and helping colleagues deliver their best work. You'll ideally have: Experience in account management, customer service, or a client-facing role. Previous experience ...

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing … Managers to co-manage client accounts and ensure client satisfaction. Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Maintain accurate and up-to-date client ...

supporting technology solutions for our clients. This role suits someone who enjoys solving complex technical problems, collaborating across teams, and sharing knowledge to strengthen service delivery. What you’ll be doing Work closely with the sales team to scope, design and deliver technology solutions that meet client needs. Support … colleagues through coaching and collaboration. Assist with solution scoping, customer onboarding, documentation, innovation and R&D activity. Help maintain business continuity by supporting the service desk and colleagues when needed, including occasional call handling. Essential skills and experience with.... Microsoft 365, Entra and Azure & Windows Server • Willing ...