Driffield, North Humberside, England, United Kingdom
Principal IT
record of all issues encountered, the corrective steps undertaken, and any resolutions found during the investigation. Perform diagnostic tests and troubleshooting to identify customer issues. Completing builds of Laptops, mobile phones and iPads especially around the decommissioning and reprovision of newer devices at expiry. Undertaking repairs on all equipment. Processing leavers on our systems, including unassigning equipment and preparing … projects as identified by the Service Desk Manager. Key Requirements: 3-5 years previous customer facing support role, ideally technology related. Imaging and build skills, for both Laptops and Mobile Phones. Excellent communication and people skills Great problem solving and methodical approach to diagnose issues promptly. Hands on, flexible and pro-active approach with willingness to learn. Team player … who enjoys sharing knowledge with colleagues and approaches their work with enthusiasm. Highly organised with excellent time management skills and ability to work without supervision Good working knowledge of MS Windows - Ideally workplace specific. Understanding of Windows Server, MS Exchange and AD (Users and Computers) Good working knowledge and support of wireless technologies. Experience of mobiledeviceMore ❯
Driffield, East Riding of Yorkshire, United Kingdom
Principal IT
record of all issues encountered, the corrective steps undertaken, and any resolutions found during the investigation. Perform diagnostic tests and troubleshooting to identify customer issues. Completing builds of Laptops, mobile phones and iPads especially around the decommissioning and reprovision of newer devices at expiry. Undertaking repairs on all equipment. Processing leavers on our systems, including unassigning equipment and preparing … projects as identified by the Service Desk Manager. Key Requirements: 3-5 years previous customer facing support role, ideally technology related. Imaging and build skills, for both Laptops and Mobile Phones. Excellent communication and people skills Great problem solving and methodical approach to diagnose issues promptly. Hands on, flexible and pro-active approach with willingness to learn. Team player … who enjoys sharing knowledge with colleagues and approaches their work with enthusiasm. Highly organised with excellent time management skills and ability to work without supervision Good working knowledge of MS Windows - Ideally workplace specific. Understanding of Windows Server, MS Exchange and AD (Users and Computers) Good working knowledge and support of wireless technologies. Experience of mobiledeviceMore ❯
Great Driffield, Kelleythorpe, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hawk 3 Talent Solutions
maintain the current and future business needs. Experience, Qualifications & Training 3-5 years previous customer facing support role, ideally technology related Imaging and build skills, for both Laptops and Mobile Phones. Customer focussed with excellent interpersonal skills. Excellent communication and people skills to engage confidently with a wide range of customers from all different areas within the organisation. Great … on, flexible and pro-active approach with willingness to learn. Team player who enjoys sharing knowledge with colleagues and approaches their work with enthusiasm. Highly organised with excellent time management skills and ability to work without supervision – able to use own initiative. Good working knowledge of MS Windows – Ideally workplace specific. Understanding of Windows Server, MS Exchange and AD … Users and Computers) Good working knowledge and support of wireless technologies. Experience of mobiledevice and application management across Microsoft, Apple and Android platforms. ITIL Foundation Certified (Desirable) Airwatch MobileDeviceManagement (Desirable) Full driving license and access to own transport. Duties Maintain an accurate and up to date record of all issues encountered More ❯