5 of 5 DemandTrendPermanent SLA Jobs in East Yorkshire

using the internal ticketing system. Take customer calls, raise and update support tickets and ensure timely resolution. Liaise directly with users to understand and explain technical issues clearly. Maintain SLA compliance and ensure high levels of customer satisfaction. Contribute to documentation and internal knowledge sharing. Full training and support will be provided by your workplace mentor and from the Baltic More ❯

more efficient service. Take ownership of customer issues and ensure they are carried through to completion. Maintain the customer services levels as offered in the enterprise Service Level Agreement (SLA) - In line with business priority. Understand the functional requirements of customers to ensure the most appropriate solution is identified, evaluated, tested and implemented - speedily but accurately. Procure, Install, Configure, Distribute More ❯

more efficient service. Take ownership of customer issues and ensure they are carried through to completion. Maintain the customer services levels as offered in the enterprise Service Level Agreement (SLA) - In line with business priority. Understand the functional requirements of customers to ensure the most appropriate solution is identified, evaluated, tested and implemented - speedily but accurately. Procure, Install, Configure, Distribute More ❯

more efficient service. Take ownership of customer issues and ensure they are carried through to completion. Maintain the customer services levels as offered in the enterprise Service Level Agreement (SLA) – In line with business priority. Understand the functional requirements of customers to ensure the most appropriate solution is identified, evaluated, tested and implemented – speedily but accurately. Procure, Install, Configure, Distribute More ❯

to date with Insurer/Client SLAs and understand the KPI's the repairers are to adhere as a Member Efficiently and accurately process and allocate repair notifications within SLA using the in-house management system. Analyse damage, incident circumstances, and vehicle specifications to assign repairs to appropriate supplier or escalate to the Fast Track Total Loss Team when needed. … Regional Network Controller. Provide investigative feedback on repairs to the senior management team and clients as necessary. Progress customer claims within the company's management system meeting internally agreed SLA's. Manage daily tasks driven by the system as well as other ad hoc tasks assigned within agreed SLA's. Monitor and manage supplier performance metrics, breaches, and cancellations on More ❯