NMC/NOC Operations Manager
- Hiring Organisation
- TXO
- Location
- Kingston Upon Hull, England, United Kingdom
Oversee preventative and reactive maintenance strategies to ensure service continuity Lead fault management, incident response, and service restoration activities Own and drive root cause analysis (RCA) to prevent recurrence and improve network stability Coordinate effectively with field engineering teams and third-party suppliers Incident & Escalation Management Lead the management … clear stakeholder communication Act as the senior escalation point for critical operational issues Implement and continuously improve incident management processes and controls Drive trend analysis to reduce incident volumes and improve mean time to repair (MTTR) People Leadership & Capability Development Lead, mentor, and develop a high-performing team ...