5 of 5 Permanent Wi-Fi Jobs in East Yorkshire

and update IT documentation, asset tracking, and user guides. • Collaborate with 1st and 3rd line support teams to escalate complex issues. • Support IT infrastructure, including switches, routers, and Wi-Fi networks. • Ensure all IT activities comply with security and compliance policies. • Assist in IT projects, upgrades, and rollouts. Experience • Proven experience in a 2nd line IT support role. More ❯

and user guides up to date. • Work with 1st and 3rd line teams to escalate and resolve complex issues. • Assist with the maintenance of IT infrastructure (switches, routers, Wi-Fi). • Ensure all work aligns with security and compliance standards. • Support IT-related projects, upgrades, and rollouts. Experience & Skills • Proven track record in 2nd line IT support. • Strong More ❯

at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯

at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯

team full of inspiring, customer obsessed people, and we’re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service puts a smile … This role is based onsite at Willerby. Here’s why you’ll love this role... - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer through phone, or email. Assist More ❯