2 of 2 Permanent CAFM Jobs in the East of England

improvements Requirements: Experience managing a helpdesk/service desk within Facilities Management or Building Services essential Strong leadership and coordination skills Excellent communication and client-facing ability Proficient with CAFM/job management systems Able to thrive in a fast-paced, service-driven environment More ❯

Manage and maintain client portals, ensuring accuracy and accessibility. Produce management and performance reports for senior leadership, identifying trends and improvement opportunities. Act as the internal lead for the CAFM system including setup, reporting, and training. Lead onboarding and induction of new team members, ensuring consistent understanding of processes and standards. Support management and renewal of company accreditations (e.g. ISO … and FM service delivery. Demonstrable experience managing or developing a helpdesk or planning team. Excellent organisational and communication skills with the ability to prioritise and delegate effectively. Proficient with CAFM systems, Excel, and Microsoft Office applications. Analytical and detail-oriented, with strong reporting and data interpretation skills. Calm under pressure and able to manage multiple workstreams simultaneously. Desirable: Experience managing More ❯